During my Christmas stay, I appreciated the friendly and helpful staff, always ready to assist with any inquiries. Another positive aspect was the private parking garage, providing convenience and peace of mind for guests who arrive by car. the key location of the hotel, right in the heart of the city, allowed for easy access to various attractions and amenities.

Some rooms lacked windows, creating a slightly claustrophobic atmosphere. the breakfast experience left much to be desired, with a limited selection and inefficient service.

We got incredible value for our money with a spacious and modern room that could fit three North American hotel rooms. The location was perfect, within walking distance of everything, and the staff was incredibly friendly and helpful.

Breakfast option could be improved, maybe with more variety.

Easy to reach, clean hotel. Great location near museums and parks. Safe neighborhood. Family room with seating area. Modern furniture and decor. Fantastic breakfast. Filtered water refill available. Good AC. Minor issue with fire alarm. Would stay again and recommend.

Located in the center of San Jose, very close to the national theatre, this hotel offers a great location for exploring the city. The rooms are clean and well-equipped, with comfortable beds. The staff is friendly and accommodating, providing excellent customer service. The breakfast is delicious and provides a good start to the day. Additionally, there are laundry facilities available for guest use, which is convenient.

One downside is that the hotel is situated on a slightly less charming street, but it is still very close to the national theatre.

I was pleasantly surprised by my recent stay at Urban Green Hotel & Suites. The staff were friendly and accommodating, and the hotel itself was clean and well-maintained. The breakfast options were delicious, offering both a hearty local Costa Rican breakfast and a refreshing fruity option. The central location was convenient for exploring the nearby attractions. I had a fantastic experience and would definitely recommend this hotel.

The location of the hotel is excellent, as it is situated in the city center, making it convenient to explore the pedestrian area and visit the gold museum. there are many nearby restaurants where you can enjoy a delicious dinner. The breakfast provided is well-organized and abundant, with a variety of options to choose from.

Some rooms in the hotel do not have windows to the outside, giving them a burrow-like feeling.

Excellent location, helpful staff, comfortable beds, good water pressure, delicious breakfast.

Nothing, all excellent.

As young people, we loved the convenient city center location near the pedestrian area and the gold museum. The junior suite was spacious with two levels, comfortable beds, and modern amenities. The friendly staff upgraded our room at no extra charge, providing excellent value for the price. The included breakfast was delicious, and the hotel had good WiFi and air conditioning.

Felt like home, no reason to complain.

During our romantic escape, we enjoyed the complementary breakfast served in our room and the complementary spa treatments. the location of the hotel was perfect, as it was close to many restaurants and shops. the hotel had a fantastic pool area with comfortable chairs and lounge areas where we could relax.

The bathroom light was not working, and the shower door was missing half its glass. the receptionists were not always helpful, and we had some confusion with the scheduled airport shuttle.

I had a great stay at this hotel! The location was amazing and I was able to walk to a lot of the tourist attractions. The staff were super friendly and helpful during my time here. The room service was fantastic and they kept the room very clean.

I would definitely recommend this hotel to family and friends.

The room I stayed in was spacious and comfortable, with plenty of space to relax. The staff at Urban Green Hotel & Suites were incredibly helpful and friendly, ensuring that my stay was enjoyable. The location of the hotel was perfect, with easy access to the National Theater and museum square. There were also plenty of shopping and dining options within walking distance. The breakfast provided was delicious and satisfying. I had a great experience and would definitely recommend this hotel. The price was also reasonable for the excellent location and amenities offered.

The room was clean, modern, and fancy. The breakfast was amazing and the staff were welcoming and helpful. The location is central and convenient.

Nothing not to love.

The staff went above and beyond to make our stay enjoyable and memorable. They provided personalized service and even remembered us when we returned for a second stay. The breakfast served at the hotel was delicious and added to the overall positive experience. The rooms were comfortable, clean, and well-equipped with everything we needed. The location of the hotel in the city center was convenient and made exploring San Jose easy. We would definitely consider staying here again.

We felt genuinely welcomed at the hotel, and have no complaints about our stay.