The hotel had excellent cleanliness, with rooms that were immaculate and well-appointed. The hotel facilities, such as the spa and sauna area, were complete and well-maintained. The location was fantastic, right in the heart of the city and very close to the water springs. Additionally, the staff were friendly, helpful, and professional throughout my stay.

Nothing bad to say.

The hotel maintains high standards, with exceptional cleanliness and friendly staff. The spa facilities, including the mineral pool, steam bath, sauna, and cold bucket. The location is convenient and peaceful, with a short walk to the town center.

Felt super comfortable, no complaints.

I had an amazing stay at a hotel in this city. The cleanliness of the hotel was impeccable, with the rooms being spotless and well-maintained. The hotel facilities, including the spa, sauna, and massage service, were top-notch and provided a truly relaxing experience. The parking service was efficient and hassle-free, making it easy to come and go as I pleased. The location of the hotel, right in the center of this city, was perfect for exploring all that it had to offer. The staff were incredibly attentive and friendly, going above and beyond to ensure a pleasant stay. The breakfast spread was delicious, with a wide variety of options to choose from.

Nothing to fault.

Extremely convenient location near the main shopping and leisure walking area. Friendly and accommodating staff. Good breakfast and surprisingly comfortable beds. Renovated rooms. Quiet location. Nice spa zone with a variety of saunas. Excellent pool area. Multiple bars and a high-end restaurant on the premises.

Felt fine, no complaints at all.

Excellent hotel with perfect facilities. Great location near restaurants and stores. Amazing spa amenities with multiple pools, saunas, and treatments. Kind and helpful reception staff.

Don't have any issues at all.

Spent a wonderful New Year's celebration at a hotel in a great location. Enjoyed the lively atmosphere with different celebrations for Russians, Ukrainians, and Czechs. the hotel staff, mostly Czech, were professional and friendly. the rooms were clean and comfortable, with lovely details like fresh flowers and chocolates. the spa was clean and relaxing, and the food in the restaurant was delicious. Loved the convenience of the thermal spring for drinking and the peaceful view of the hotel garden.

The only downside was that the New Year's celebration had mostly Russian/Ukrainian music, which was a bit disappointing as we were in Czech and had hoped for more Czech music. the receptionist had assured us otherwise.

We had the best time at this hotel! The staff was incredibly professional, helpful, and friendly, making our stay enjoyable. Our room was clean and lovely, and we appreciated the small touches like the extra chocolate and water, as well as the fresh flower in the bathroom. The spa was also clean and lovely, offering a relaxing experience. Additionally, the location was perfect, close to the city center and with easy access to transportation. The breakfast was exceptional, with a wide variety of options including minute omelettes, fresh juices, and excellent tea choices. our experience at this hotel was fantastic.

Everything great.

We had an amazing stay at this hotel. The room was very comfortable with great amenities like a large TV, mini bar, and balcony. The staff were friendly and accommodating, making us feel right at home. The spa and wellness facilities were top-notch, with a fantastic pool area and a variety of saunas to choose from. The breakfast was delicious, and there were multiple bars and restaurants on the premises. The location was perfect, with easy access to the water springs and a peaceful atmosphere.

Absolutely nothing to say about dislikes.

Exceptionally clean and well maintained with friendly staff. Amazing spa facilities including mineral pool, steam bath, and sauna. Location is very good, quiet and a short walk to the center. Many small touches make the difference between good and exceptional. Fruit bowl, housekeeping check, and fresh supplies.

The hotel is conveniently located, with an onsite Asian restaurant for dinner, a clinic next door for wellness treatments, and a main restaurant for a light lunch. The rooms are diligently cleaned every morning, and the bathrooms are well-maintained with fresh flowers and extra toiletries. The staff provides exceptional service, offering a glass of juice upon arrival and going above and beyond to ensure guests' comfort. The breakfast spread is delicious, with a variety of options including healthy choices and sugar-free desserts. The hotel also offers a range of facilities such as a mineral pool, steam bath, and Finnish sauna, making it a perfect place for relaxation.

The whirlpool was not functioning during my stay, which was a disappointment as it was mentioned in the brochure as a facility available.

The rooms are beautiful, immaculate, and furnished with gorgeous Biedermeier style furniture. The restaurant, "ID Restaurant and Bar," serves excellent gourmet food and expertly made mixed drinks. The location is right in town, close to the main shopping and leisure walking area. The staff is friendly and accommodating, from check-in to the restaurant. The spa facilities are inviting and offer a wide range of treatments. The pool area and selection of saunas, including a Turkish steam room and a Russian sauna at 100 degrees Celsius, are excellent. Complementary fruit and chocolate on the pillows were nice surprises. it was an extremely pleasant stay.

Felt so comfortable, nothing to complain about.

Great location, walking distance to restaurants and shops. Amazing spa with multiple pools and saunas. Good breakfast with room for improvement. Comfortable rooms and friendly reception staff. Enjoyed our stay.

The hotel staff was professional, helpful, and friendly. The rooms were clean and lovely, with nice added touches like fresh flowers. The SPA was inviting and the staff welcoming. The location was great, within walking distance of restaurants and stores. Breakfast was good, with room for slight improvement.

Everything was fantastic.

During my Easter stay, I appreciated the delicious food from the hotel restaurant and the comfortable rooms with stunning views of the surrounding area. the location was perfect, just a short walk from the city center, which made it easy to explore the city. the staff members were friendly, and the overall atmosphere of the hotel was welcoming.

I was hoping to pamper myself with some spa treatments, but everything was fully booked, and the sauna was closed for maintenance. the soundproofing in the rooms was poor, and I could hear every noise from the hallway and adjacent rooms, which made it hard to sleep.

Personalized and Luxurious Experience

During my recent stay at a charming spa town, I had the pleasure of staying at an impressive hotel that truly exceeded my expectations. From the moment I stepped into the hotel, I was greeted warmly and felt instantly welcomed. The room that I stayed in was spacious, tastefully decorated, and immaculately maintained, allowing me to relax and unwind in comfort. The hotel's spa and sauna complex were a true highlight, offering a wide range of therapeutic treatments that left me feeling rejuvenated and refreshed.