I had an amazing stay at Boutique Santa Lucia! the hotel is perfectly located in the city center, and I loved the historical charm of the building. the interior was beautifully decorated, and my room was comfortable with a cozy bed. the shower had hot water and was spotlessly clean. the staff were so friendly and helpful, and the breakfast was delicious. I also appreciated the free parking nearby and the extra touches like chocolates in the room. I will definitely recommend Boutique Santa Lucia to others and will stay there again on my next visit.

Everything was perfect and exactly what I needed and wanted. 🌟

The staff were incredibly helpful and friendly, providing prompt and attentive service throughout our stay. The historic building, renovated to modern standards without losing its charm, was simply jaw-dropping. The hotel's location was superb, offering the best in the city. Our corner room was large and comfortable, and the secure parking for our rental car was a huge plus. The restaurant and bar were both fantastic, adding to the overall enjoyment of our stay.

This hotel is in the center of things, close to all the sights of Cuenca. With exceptional staff, spacious rooms, and a delicious breakfast, it's the perfect base for exploring the city. The lovely building and central patio add to the charm, providing a peaceful atmosphere. Plus, complimentary tea and coffee in the afternoon are a nice touch.

The service in the small bar can be poor at times, with waiters being more interested in watching football than serving customers.

The beautiful colonial-style building was a highlight and added charm to our weekend getaway. the friendly and helpful staff made our stay a pleasant experience. We particularly enjoyed the delicious breakfast, with a variety of options to choose from. the location was perfect, allowing us to explore the city on foot.

Paragraph: Unfortunately, there were a couple of drawbacks.

hands down the best hotel in cuenca! stayed at boutique santa lucia and it blew me away. stunning old building, central location, and the staff were beyond amazing. don't bother looking for other options!

Noisy room, staff could improve.

Great customer service, excellent location, delicious food, and a charming colonial atmosphere that takes you back in time. Walking distance to important highlights. Interesting art and a cozy sitting room on the second floor. Helpful and friendly staff. Perfectly located near the central plaza and Cathedral. Must-visit for a romantic trip to one of the world's most beautiful cities. Very comfortable rooms in a period house with an internal courtyard. Elegant furnishings. A lovely breakfast in a charming restaurant overlooking the street. The night shift staff were friendly and agreeable.

What a wonderful experience! During my Xmas visit, I was greeted by friendly and warm staff who presented me with a lovely complementary gift of homemade cookies and mulled wine upon arrival. the hotel’s location is perfect as it is only a short walk to the main square and surrounded by fantastic local cafes and restaurants. My room was not only comfortable but also beautifully decorated, with fresh flowers in my room each day. Breakfast was delicious with a wide variety of choices and made to order eggs at no additional cost.

I really can’t think of anything negative to say about my stay at this hotel. If I had to be picky, I would say that it would have been nice to have a kettle in the room for tea or coffee.

Friendly staff, beautiful 2nd floor Salon, cute and good breakfast room, lovely historic building, amazing and relaxing hotel.

Nothing I didn't like to be fair.

Quaint, charming hotel. Amazing staff. Perfect location. Comfortable beds and strong water pressure. Excellent breakfast.

No issues.

We were pleasantly surprised by the historical charm of the hotel. The antique decorations created a unique and immersive experience. The staff provided excellent service and the breakfast was delightful. The location was perfect, within walking distance of attractions.

This hidden gem is tucked away in the heart of the city, just one block from the main square. The cozy attic room with sloping ceilings and wooden beams offers a unique and charming ambiance. The service is top-notch, with friendly and attentive staff. The breakfast spread is fantastic, offering a variety of high-quality options. The hotel's location is ideal for exploring the surrounding area, with many popular attractions within walking distance.

Some guests have mentioned that the rooms on the lower floor lack privacy.

On our second stay at Boutique Santa Lucia, nothing has changed: breakfast is delicious with a wide variety of options, the beds are incredibly comfortable, and the house and rooms are tastefully decorated. the staff is always friendly and helpful. We also loved the central location, which allowed us to easily explore all of the architectural wonders in the area.

Nothing bad to report, all was perfect! 👌

I had a pleasant experience here. the staff was very helpful and friendly. They fulfilled my luxurious needs with exclusive amenities in the rooms. the gardens were well-maintained and provided a tranquil atmosphere. the restaurant had delicious and affordable meals, the perfect combination. the location was advantageous, being centrally located, which saved my time and traveling expenses. the private facilities were exclusive and clean.

Although this hotel was an impeccable venue, the minor issue was the absence of in-room breakfast. Everything else was up to the mark.

The hotel had a charming and rustic feel to it, which added to the romantic atmosphere of our stay. The room was clean and cozy, perfect for a couple's getaway. The staff were friendly and helpful, making us feel welcome from the moment we arrived. The location was ideal, as we were able to easily explore the nearby attractions and enjoy the vibrant nightlife of the area.

We had expected a wider selection of dishes to choose from, especially for the price we paid. the room we were assigned lacked the privacy we had hoped for, as the noise from neighboring rooms could easily be heard.