Comfy bed, friendly staff, excellent breakfast, great views, spacious room.

Cannot find any fault.

Situated near Mall del Rio, this hotel is a perfect choice for avid shoppers. With just a $3 taxi ride to the city center, guests can easily explore the city's vibrant shopping scene. Plus, the hotel is conveniently located next to the mall, providing easy access to a range of shops and dining options. The rooms offer a spacious and clean environment, while the breakfast buffet is tasty and satisfying.

The hotel lacks a room service menu or information about the city and surrounding area, which can be inconvenient for guests.

The staff at this hotel were incredibly kind and open-minded for feedback. They made us feel welcomed and provided excellent service. The food, both breakfast and lunch, was delicious and highly recommended. The beds were big and comfortable, and the rooms were nice overall.

We felt very welcomed at this hotel and had no complaints at all.

We enjoyed our romantic escape and had a lovely time. the breakfast was superb with a great variety of dishes to choose from. the complementary chocolates and champagne in the room were a nice touch. the location was convenient for exploring the city as it was close to public transportation. We appreciated the free Wi-Fi, which allowed us to plan our daily itinerary in advance.

The bed was a bit too firm for our liking, and the noise from the hallway was noticeable during peak times. the air conditioning unit in our room was quite loud and interrupted our sleep at night.

The breakfast at the hotel was absolutely delicious, with a wide variety of options to choose from. I particularly enjoyed the fresh fruit and pastries. The staff at the hotel were incredibly friendly and attentive, always ready to assist with any requests or questions I had. The views from the pool and my room were breathtaking, offering a stunning panorama of the surrounding area. The room itself was spacious and beautifully decorated, making it the most luxurious accommodation I had experienced during my entire trip in South America. I had a fantastic stay at this hotel and would highly recommend it to anyone visiting the area.

Entrance door needed maintenance, but check-in went smoothly. Reception staff helpful but no English. Security measures effective. Key cards needed daily recharge. Room clean with good view. Charger outlets provided, but limited seating. Lighting and coffee area could be improved. TV had many channels, but picture quality inconsistent. Bathroom spacious with ample amenities. good value for money.

The luxurious amenities at this hotel were incredible. We enjoyed a relaxing day at the indoor swimming pool, sauna, and steam room. The pool area offered breathtaking views of the city and was perfect for photos. The room was spacious and had exclusive advantages such as a private facility. We loved the delicious breakfast buffet and the restaurant's menu had great options. The staff was attentive and provided excellent service throughout our stay. The venue's location was ideal, being close to many attractions.

We had a minor issue with noise. The lobby was located near our room, and we could hear some noises.