Stayed at a charming, converted early 1900s building for three nights in June. The interior spaces were cozy and grand with high ceilings, comfy sitting nooks, a fireplace, and candles at night. The staff was very helpful and friendly, and the Wi-Fi worked well throughout the hotel. Located right on the river with some rooms having patios overlooking it and a lovely garden. The suite we stayed in was large with a nice sitting area and a great patio. The hotel's location was perfect, with numerous great dining options and a short 10-minute walk to the center of town. Fresh flowers greeted us in our room upon arrival. Would definitely stay here again.

Didn't dislike anything about the property. 😊

This hotel is a hidden gem! The staff is amazing and the rooms have stunning views of the river. The breakfast is delicious with the added bonus of hummingbird sightings. The lunch at the hotel restaurant is affordable and tasty. I can't wait to return!

Felt like absolute bliss, nothing was too much trouble.

The hotel offers a variety of amenities and facilities such as a first-rate restaurant and a charming ice cream, pastry, and chocolate shop. The staff is professional and helpful, providing excellent service. The rooms are beautiful, with unique furnishings and artwork, and some offer stunning views of the garden and the nearby flowing river. The location is central, allowing easy access to attractions without the need for a car.

Felt right at home, nothing to complain about.

We had a wonderful stay in a charming hotel located near all the attractions and shops. The view from our room was breathtaking, overlooking the beautiful Tomebamba River park. The staff treated us like family and the breakfast was delicious, with a variety of fresh fruits and bread. We also enjoyed the convenience of having access to the riverwalk through the hotel's parking lot.

The bathroom in our room had a slight smell that was unpleasant.

Beautiful historic building, convenient location in the city center. Friendly, helpful staff. Nice lobby with fireplace and garden views. Delicious breakfast with fresh fruit, yogurt, and warm bread rolls. Satisfied with our stay.

We stayed at a hotel situated on a hill, offering stunning views of the river. The location was convenient, as we could easily access the walking path along the river. Our room had spacious and beautiful decor, and the bathroom was clean. The service provided by the staff was approachable, attentive, and they were able to assist us with various requests. The breakfast offered was tasty and included a variety of fresh food options.

The hotel was located in an area with heavy traffic, which resulted in some noise disturbance.

Our room had a glass wall with stunning views of the gardens, river, and city. The restaurant also offered beautiful views and a generous breakfast. The staff was friendly and accommodating. The location was excellent.

We absolutely loved our stay at this hotel. The cleanliness was impeccable and the hotel facilities were top-notch. The parking provided was convenient for us as we had a rental car. The location of the hotel was perfect, just a short walk to the historic center and right in the park overlooking the river. The breakfast offered was delicious, with a wide variety of choices including fresh fruit and excellent service from the staff.

Not one thing.

The chocolates were a nice touch upon arrival and the breakfast was impressive with a variety of options and beautifully presented. the location was convenient and close to many restaurants and shops.

The shower was very disappointing with inconsistent water temperature and terrible pressure. the noise from nearby clubs made it difficult to get a good night's rest.

The location of this hotel is fantastic, right in the historic district with beautiful views of the Tomebambe River. It's also very close to a lovely walking path along the river. The breakfast served here is wonderful, with a variety of choices and great views. The staff at this hotel are top-notch, always helpful, cheerful, and accommodating.

Almost perfect.

I recently stayed at this venue and had an amazing experience. The hotel is located in the heart of the historic district and it offers stunning views of the Tomebambe River. I loved the lush garden on the river side of the building. The service here is exceptional with amenities like room service, laundry, and even airport shuttle for a reasonable price. The staff was incredibly helpful in arranging country tours. The rooms were equipped with modern amenities such as flat-screen TVs and soundproofing for extra comfort. The dining experience was a delight, with an on-site restaurant that serves excellent meals, and the staff delivered great in-room breakfast.

This place is incredible, with no noticeable downsides. I would definitely recommend it to my family and friends looking for a luxurious hotel with amazing service and amenities at a reasonable price.

This hotel is ideally situated in a prime location, with easy access to the main attractions of the city. The building itself is an architectural gem, and the surrounding area is picturesque, with a charming riverside walking path. The rooms are comfortable and tastefully decorated, and the bathrooms are well-maintained. The staff provide excellent service and are always helpful and friendly. The included breakfast offers a variety of delicious options, and there is a beautiful view from the dining room.

The noise from the street and nearby bar can be bothersome at times.

Breakfast wonderful, accommodating staff, perfect location for walking, beautiful and comfortable furnishings, friendly staff, comfy and warm bed.

All good.

Quirky hotel with cozy lounges, great for chatting and reading. Impressive art collection at CIDAP next door. Lovely riverside location.

Noisy room under the restaurant. So delightful to fall asleep to the sound of chairs and tables being dragged around.

We loved the charming, old-style wood decor and the wonderful view of the hotel. The breakfasts were a highlight, with a great selection of fruit and eggs, and excellent service. The location was perfect for exploring the city. No car needed.

Felt free to seek any assistance, no complaint.