I had a fantastic stay at this hotel. The cleanliness was top-notch, and the hotel facilities were well-maintained. The staff was friendly and helpful, assisting me with my requests. The location was perfect, with easy access to transportation options like the trole, tram, and taxis. Additionally, the hotel was conveniently located near the entertainment areas and the municipal bus stop that takes you up the hill to the Historic District.

Not obvious to find.

Excellent airport pick-up service with patient driver. Fast and efficient 2 am check-in. Spacious and clean room with ample cupboard space. Comfortable bed. Clean and functional bathroom. Adequate kitchen for light cooking. Good location with nearby restaurants. Reasonable cab fares to historical center. Helpful staff with useful advice.

Located in a quiet residential neighbourhood, with easy access to the municipal bus stop up the hill and the trole that takes you into the Historic District. Situated in a good area of the city, the hotel offers spacious rooms with comfortable beds and clean bathrooms. The friendly staff provides excellent service and the breakfast is delicious, offering a variety of options to choose from. Guests can enjoy the beautiful view of the surrounding area from their rooms.

The only drawback is that the hotel is slightly far from the main tourist area.

Great customer service, friendly and professional. Clean and comfortable rooms. Good breakfast with strong wifi. Convenient location for restaurants, shops, and parks. Would definitely stay here again.

This hotel is a great value for money, offering spacious rooms with a nice view over Quito. The location, up a hill in a nice residential neighborhood, provides a peaceful atmosphere away from the hustle and bustle of the city center. The staff is super friendly and helpful, ensuring a smooth and pleasant stay.

All was excellent.

My stay at Suites Metropoli was absolutely wonderful. The apartment was spacious, comfortable, and had breathtaking views of the city. The staff was friendly and accommodating, helping me with my requests and even arranging airport transportation. The convenient location allowed me to explore the nearby attractions easily. I particularly enjoyed the Sunday afternoon at Carolina park, just a short distance away. I highly recommend this hotel for a fantastic and enjoyable stay.

The hotel was conveniently located near a park and a main avenue, making it easy to explore the surrounding area. the staff at the hotel were friendly and helpful, providing useful information about the city and its attractions. Additionally, the rooms were clean and comfortable, providing a pleasant place to relax after a long day of sightseeing.

My experience at the hotel was marred by some noise issues. the walls were quite thin, which meant that I could hear the noise from neighboring rooms.

We had an amazing experience at this hotel. The staff went above and beyond to accommodate our needs, despite the language barrier. The hotel facilities were well-kept, with comfortable lounges on each floor and clean drinking water available. The location was convenient, with easy access to local attractions and transportation options. Additionally, the breakfast spread was delicious, with a variety of options including eggs, pancakes, sausage. the hospitality, cleanliness, hotel facilities, and convenient location were the best aspects of our stay.

Nothing not to love.

The staff was friendly and helpful. Smooth payment and extended stay process. Convenient location with nearby restaurants and ATM. Spacious and clean rooms.

Hard to think of anything.

Great value for money! We were picked up from the airport by a friendly host who spoke excellent English. the rooms were spacious with a small kitchenette and stunning views of the city and surrounding hills. the location, although a bit out of the city center, was easily accessible by a cheap cab ride. There was also a large shopping center nearby, which was convenient for buying groceries and preparing meals. Additionally, the host offered personalized day trips at a better value than the advertised tours.

We got excellent value for our money at Suites Metropoli. The room was spacious, clean, and stylish. The location was convenient, and the staff treated us with great hospitality and attentiveness.

The breakfast menu could use a bit more variety.

I had a wonderful stay at Suites Metropoli. The owner, Santiago, was incredibly friendly and helpful throughout my trip. He provided valuable advice and assistance, ensuring that I had a great experience in Quito. The hotel itself was clean, spacious, and comfortable, with all the amenities I needed. The breakfast was simple but satisfying. The location was convenient, within walking distance to the trole and a short ride to the Historic District. Despite a few minor setbacks, such as difficulty locating the hotel and issues with taxi drivers, I would highly recommend Suites Metropoli for a pleasant and enjoyable stay in Quito.

Great breakfast and clean rooms. the hotel is located close to good restaurants and shopping centers. the staff was very accommodating.

The wifi was spotty at times and there was no elevator.

Exceptional service, genuine care, insightful advice, very good value, strong focus on security.

Nothing, no complaints at all.

Family run business, excellent customer service, knowledgeable staff, comfortable and secure hotel, free tea and coffee.

No negatives from this place.