My recent stay at Mercure was exceptional. The hotel has recently renovated the furniture on the 4th floor, which added a modern and fresh touch to the rooms. The professionalism and hospitality displayed by the staff were commendable, making me feel welcomed and well taken care of. The view from the hotel was simply incredible, and the entertainment provided for the kids during the weekend made our vacation enjoyable and comfortable. I highly recommend this hotel.

Great view of the lake and ships passing through. Staff were friendly and helpful. Convenient breakfast with plenty of options. Room was equipped with essentials. Spacious terrace with sunshine for my mom. Comfortable beds and exceptional room service. Good bathroom with additional mirror. Home-style food in the restaurant. Made us feel comfortable with small touches.

Old and dirty rooms with damaged furniture. Outdoor area had a problem with flies and crows, making it unpleasant to stay outside.

Had a great business trip in Ismailia with a comfortable stay. the team at this hotel was very friendly and always smiling. Enjoyed the great view of the sea and the sports facilities. the complementary facts like free Wi-Fi and free breakfast were a cherry on top. the location of the hotel was perfect, away from the city noise and quiet.

The hotel rooms need some work and refurbishment. the carpet looked dirty and stinky, and the furniture seemed worn out.

Beautiful lake view from the room. Spacious terrace for wheelchair accessibility. Comfortable beds and exceptional room service. Well-equipped bathroom with additional mirror. Friendly and helpful receptionists. Clean facilities and polite staff. Lovely landscape and greenery extending to the beach. Extra clean swimming pool

The hotel is located on the beautiful lake of Temsah and offers breathtaking views of the surrounding nature. The rooms are clean and comfortable, with spacious bathrooms equipped with hair dryers and bathtubs. The staff is friendly and accommodating, providing excellent service. The breakfast buffet offers a satisfactory variety of dishes, and the restaurant overlooks the serene lake, creating a pleasant dining experience. The hotel is situated in a truly picturesque area, allowing guests to enjoy an amazing sea view.

One negative aspect is that the swimming pool is often crowded with young children, making it difficult for adults to relax and swim peacefully.

We had an amazing stay at this place! The location is simply stunning, with an amazing sea view and direct access to the lake. The service here is top-notch, with excellent room service, dry cleaning, and bell staff who were always ready to assist us with a friendly smile. The housekeeping team did a great job keeping our room clean and comfortable. We loved the fact that there was a terrace where we could relax and enjoy the beautiful surroundings.

This place is perfect for families! The hotel offers a wide range of amenities and activities that are perfect for children, including a children's pool, kids club, game room, and even babysitting services.

The staff at the reception were friendly and cooperative. The place is calm and relaxing, perfect for working. The room service is available 24/7 and offers delicious meals and cold beverages. The room had a beautiful view and was clean. The hotel has lovely grounds, a pool, and a restaurant/bar.