Great value for the money, spacious and clean room. Convenient location with superb staff hospitality. Cons: Breakfast choices could be improved with more variety.

Great breakfast options, friendly staff, modern and clean rooms. Appreciated Amharic decor throughout the hotel.

Felt totally relaxed, no complaint.

We enjoyed the cleanliness, hotel facilities, swift transportation to the airport by the lovely driver, and the proximity to tourist attractions. the staff were friendly and accommodating, making us feel welcomed during our stay.

Nothing.

Hayes Hotel allowed for early check-in, showcasing their hospitality. the restaurant offered delicious meals, including a memorable birthday cake. the modern rooms, 24-hour food service, and complimentary airport transfers added great value to the stay. the staff's friendliness and attention to detail enhanced the overall experience.

Noisy surroundings affect sleep quality. Uneven towel provision in rooms.

At my favorite place, staff kindly returned my forgotten shower bag. Everything I need is here – Free Wi-Fi, 24-hour security, Bar, Restaurant, Free shuttle, Laundry. Returning for Christmas!

I had an amazing time at this luxurious hotel. The staff were incredibly friendly and always wore a smile. The manager was very professional and went above and beyond to make my stay enjoyable. The facilities were top-notch, with double glazed windows that offered a peaceful atmosphere. The rooms were clean, comfortable, and well-maintained. The hotel provided round trips to the airport when I forgot my laptop, and their assistance was invaluable. I highly recommend this hotel to anyone visiting.

I recommend this hotel to others without hesitation.

The pool area is great for chilling out, and the spa services are top-notch for some pampering. the only hiccup was the noise from outside, but nothing a pair of earplugs couldn't fix! Can't wait to visit again for the excellent service and comfy vibes.

The Hayes hotel in Addis Ababa offers modern design, comfortable rooms, exceptional staff, affordable dining options, and a convenient airport shuttle service. The cleanliness, breakfast spread, and 24-hour availability of food and drink are also commendable. The friendly and helpful staff, including the owner, further enhance the overall experience.

Nothing negative to say.

The hotel is conveniently located in a prime area, close to popular tourist attractions and the airport. The friendly staff provide excellent service, going above and beyond to make guests feel welcome. The rooms are modern and spacious, complete with comfortable beds and large TVs. The bathrooms are clean and well-maintained, providing a pleasant experience. Additionally, the hotel offers a delicious breakfast buffet and a variety of tasty food options. Guests can enjoy the convenience of a free pick-up from and drop-off to the airport, with the assistance of the hotel's friendly driver.

The cleaning of the hotel could be improved, especially in the bathrooms, as there have been reports of a peculiar smell.

The hotel is very modern and clean. the staff is super friendly, they even arranged a cake for my birthday! the room was spacious and comfortable, with a large TV. the location was central and it was easy to reach tourist attractions. the hot shower was amazing and the breakfast buffet was delicious. I also appreciated the 24-hour availability of food and drink.

While the hotel itself was great, the surrounding area felt a little unsettling. However, this seems to be a common issue in the city.

The staff at Hayes Hotel were incredibly helpful and went above and beyond to assist us. We had forgotten a laptop at the airport and they arranged multiple trips to retrieve it for us. The hotel itself was clean and comfortable, providing a great experience. I highly recommend this hotel.