I had a wonderful experience staying at the Hotel L'Arbre Voyageur - BW Premier Collection. the location was excellent, especially for those traveling via Eurostar and wanting to explore the old town. the bedroom was lovely, and I appreciated the complimentary minibar and L'Occitaine toiletries. the bathroom was beautiful, and the bed was incredibly comfortable. the buffet breakfast offered a good selection of options, and I enjoyed relaxing in the courtyard garden when the weather permitted.

Nothing everything was great! 😊

The hotel is conveniently located, not far from either the main square or the cobbled streets of the pretty old town. It is very near to the historical centre, making it easy to explore the city on foot. Guests mention that the rooms are comfortable and spacious, with amenities such as a free mini-bar and plenty of toiletries and coffee. The staff is described as helpful, friendly, and service-focused. One reviewer even mentions the clever concept of swapping towels and mini-bar items for cocktails.

Great location near attractions. Excellent restaurant with delicious food and atmosphere. Air conditioning throughout property. Exceptional service from front desk and bar staff. Clever concept for cocktails. Helpful staff provided recommendations and map. Comfortable room with free mini-bar. Enjoyable French breakfast. Outdoor dining area and professional bar staff. Amazing value for money.

Friendly staff, helpful with luggage, great location, good sound insulation, nice rooms, excellent restaurant.

Not one thing.

The value for money at this hotel was fantastic. The room was incredibly comfortable and the location was ideal, just a short walk from the old city center. The staff at the hotel were friendly, helpful, and provided excellent service.

The breakfast selection could have been better, with more variety and options available.

The location was great, very close to the city center and restaurants area, making it easy to explore and enjoy the local cuisine. The staff were outstanding, from the check-in process to their helpfulness in printing tickets and finding things to check out. They were perfect and so friendly, making me feel welcomed and ensuring I had everything I needed. The room was spacious and comfortable, with all the necessary amenities, including a mini-bar and a sitting area. The cleanliness was impeccable, and I felt at ease knowing that the hotel took hygiene seriously.

I highly recommend this place to everyone.

Lovely location for easy access to the old town in under 4 minutes. Comfy and spacious family room with a huge bed and a super comfy sofa bed. Friendly and accommodating staff. Convenient parking right next to the hotel. Big Jacuzzi bath that the kids loved. Wonderful decor and stylish rooms. Mini bar with complimentary drinks. Excellent breakfast selection.

Do recommend this hotel.

I had a fantastic stay at this luxurious hotel. The location was perfect, just a short walk away from the vibrant city center. I loved being in a modern area, yet still being able to easily explore the charm of the old town. The service was outstanding, with friendly and helpful staff who truly made me feel welcome. The room was impeccable, with all the amenities I could possibly need. The attention to detail was impressive, from the well-stocked mini-bar to the complimentary treats in the fridge. The bed was incredibly comfortable, ensuring a restful night's sleep. I also appreciated the soundproofed rooms, as it made for a peaceful stay. this place exceeded my expectations and I would highly recommend it to anyone looking for a luxurious and comfortable hotel experience.

I recommend this hotel to everyone.

The value for money at this hotel was excellent, with spacious and comfortable rooms. The location was perfect, with easy access to the old part of town. The staff went above and beyond to make our stay special, even arranging a birthday surprise for my husband. Plus, the environmentally friendly initiatives were a great touch, and we enjoyed sipping cocktails on the sunny terrace.

The food for breakfast could have been improved with a few more options.

The location was perfect, right in the heart of the city and within walking distance of all the main tourist areas. the staff were exceptional, providing us with a map and recommendations for traditional restaurants. Our King Prestige room was well-equipped, including a free mini-bar and plenty of amenities. the bed was huge and comfortable, and the panoramic window added to the overall experience. the breakfast was delightful, with a traditional French spread. the outdoor drinks area and two restaurant areas were superb, and the bar staff were professional and polite. This hotel offers great value for the price paid, and I would definitely stay here again.

Nothing, it was perfect! 👌

The room was extremely comfortable, with a cozy bed that provided a great night's sleep. the cleanliness of the room was impeccable, with no dust to be found. the hotel also went out of their way to provide a variety of drinks and snacks in the room, which was a nice touch. the location was fantastic, with easy access to public transportation and within walking distance of various attractions.

the use of tiny plastic bottles for hand cream and shower gel felt contradictory to their green credentials. the lack of basin plugs also resulted in unnecessary water wastage.

I had a wonderful stay at the Premier Collection hotel in Lille. The location was perfect, within walking distance to both the Eurostar terminal and the charming old town. The room was clean and comfortable, with a modern and well-designed shower room. The staff were friendly and helpful, making me feel welcomed throughout my stay. The hotel also offered a "Green" initiative, which I took advantage of and was pleasantly surprised by the generous rewards. The delicious dinner at Ma Reine restaurant was a highlight of my visit. I had a fantastic experience and would highly recommend this hotel.

Had a great time at a hotel with a super-friendly staff that made sure that we felt welcome. Loved the proximity to key locations, which made getting around easy. the quirky decor was a bonus, and there were a lot of little essentials in the room, such as coathooks, rainfall shower, and great lighting. the breakfast selection was fresh and a delicious way to start the day.

One of the rooms had electricity problems, which affected the air conditioning and telephone. They offered a different room the next day, but no luggage transfer service was provided.

I recently stayed at the Hotel L'Arbre Voyageur for a month and I couldn't be happier with my experience. The location was perfect, allowing me to easily explore the charming old part of the city on foot. The breakfast offered at the hotel was plentiful and a great way to start the day. The staff were incredibly friendly and responsive, going above and beyond to make my husband's birthday special. The room was clean, well-appointed, and had everything we needed, including a complementary mini bar. The manager impressed me with his response to a problem, generously waiving the cost. a fantastic stay.

Strongly recommend this hotel.

The hotel had excellent facilities, including a complimentary minibar and luxurious L'Occitaine toiletries. The location was perfect, just a short walk from the Eurostar station and the charming old town. I also enjoyed the beautiful courtyard garden where I could relax with a drink in good weather.

The lack of fresh milk in the bedroom. It would have been nice to have the option of fresh milk instead of powdered milk.