My family of four had a truly relaxing winter getaway at this hotel. Our cozy room and updated bathroom provided the perfect respite after long days on the slopes. We especially enjoyed the loft where we played games and enjoyed snacks during the snowstorm. The ski room made it convenient to access our gear and hit the slopes right from the hotel. The sauna was a great way to unwind after a day of skiing. The location was ideal, with easy parking and close proximity to everything we needed. The friendly and helpful staff made our stay even more enjoyable. I highly recommend this hotel for a winter retreat.

I had a fantastic stay at Le Refuge! The room was incredibly comfortable with plenty of space and had a beautiful view of the lake and mountains from the balcony. The staff were extremely friendly and helpful, especially the reception staff who spoke English. The breakfast spread was amazing, with a wide variety of local cheeses, cold meats, delicious breads. I also loved the additional amenities like the bar on the top floor with a great view, the billiard room, and the sauna and spa facilities. The location of the hotel was perfect, within walking distance of all the activities in the resort.

Nothing to fault. 👍

This hotel is located in a prime spot, right next to the ski lift, making it convenient for winter sports enthusiasts. It is also near the bus station and within walking distance of restaurants and shops. The rooms are comfortable and well-maintained, offering a pleasant stay. The breakfast selection is impressive and varied, catering to different tastes. Furthermore, the hotel provides access to spa facilities, including hot tubs and a sauna, perfect for relaxing after a day on the slopes.

One downside worth mentioning is that the hotel's WiFi connection is unreliable and can be frustrating for guests.

Perfect location, ski lifts visible from the room window. Restaurants, pool, and shops within walking distance. Helpful, accommodating staff. Nice and comfortable rooms, cleaned daily. Great breakfast selection with variety. exceeded expectations for a 7-day stay.

the location couldn't be better. With all the ski lifts just a stone's throw away, it was so convenient to hit the slopes in no time. Secondly, the staff at the hotel were incredibly friendly and helpful. They went above and beyond to ensure that my stay was enjoyable. Finally, the rooms were top-notch with wonderful views of the mountains. I loved waking up to the stunning scenery every morning. And let's not forget about the excellent shower - it was such a treat after a long day on the slopes. I highly recommend this hotel for its great location, attentive service, and beautiful rooms.

Everything at this hotel was ok - no complaints at all!

We had an amazing stay at this hotel. The location was perfect, as it was close to everything in the center. We loved that it was right on the ski slopes, making it super convenient for us to hit the slopes each day. The hotel facilities were excellent, especially the ski room with lockable lockers and boot warmers. This made storing our skiing equipment hassle-free. Additionally, the staff were pleasant and helpful, providing us with great service throughout our stay. The breakfast was delicious, offering a wide variety of options to choose from. we were very impressed with the cleanliness of the hotel and its proximity to everything in this city.

Didn't dislike anything about the property.

Well organised and well appointed, comfortable beds, clean modern bathrooms, excellent spread for breakfast, pleasant common areas, helpful and accommodating staff.

Everything great.

Had a wonderful Xmas stay at a cozy hotel in a ski-in, ski-out location just steps away from the lifts. The staff was friendly and accommodating, always happy to provide suggestions on where to eat and what to do. The breakfast selection was superb with plenty of variety, including hot items like eggs and bacon. The spa facilities were also a highlight of the trip, providing a relaxing way to unwind after a day on the slopes.

While the room was comfortable and well-equipped, the view from the balcony left something to be desired, with snow that hadn't been cleared yet. the boot warmer situation could be improved, as there weren't always enough available for all guests.

I had an absolutely amazing stay at a hotel in the center of Le Lac. The location couldn't have been better, with ski lift entrances visible from my room window. It was so convenient to come back after a day of skiing. The restaurants, pool, and shops were all just minutes away on foot. Le Lac itself is a charming destination with everything you need for a fantastic holiday. The food at the restaurant in the same building as the hotel was outstanding. What truly impressed me the most was the exceptional service provided by the hotel staff. They went above and beyond to accommodate all of our requests, including buying ski passes in advance and arranging discounted equipment rentals nearby. Even during the days when the ski lifts were closed due to bad weather, the staff managed to secure us a partial refund from the ski lift company. The rooms were spacious, comfortable, and spotlessly clean. The daily housekeeping was top-notch, and the towels were changed whenever we requested. The breakfast spread was varied and delicious, ensuring that we never got bored during our week-long stay. The hotel also had a lovely spa with hot tubs, saunas, and a steam room for ultimate relaxation. I can't recommend this hotel enough - it exceeded all of my expectations!

Oh, the thrill! The location couldn't be more perfect, the staff were incredibly friendly, and the breakfast room with its panoramic view was simply exquisite. Can't wait to return!

Oh, how disappointing! I found it such a joy to navigate the cramped spaces and endure the lack of relaxation in the sauna.

Good position with easy access to Toviere Cable. Perfect breakfast with a great selection. Very helpful and friendly staff, providing excellent service. Clean rooms and a nice atmosphere in the hotel. Kids loved the pool table and jacuzzi. Polite and helpful staff who go above and beyond in assisting with ski passes and other arrangements. Convenient car access with own drive for load/unloading. Good-sized ski store room. Returning customers, indicating satisfaction with the hotel. Sauna and steam turned on early upon request, showing flexibility and customer service.

Felt completely happy, nothing to complain about.