I had a great value for my money at this hotel. The room was spacious and comfortable, and the view from our 6th-floor room was absolutely incredible. The location was perfect, right by the lake and within walking distance of the charming old town. The staff was friendly and helpful, making our stay even better.

The food for breakfast could have been better.

Superb location, lovely views, easy walk to old town, well-equipped and comfortable room, excellent dinner and breakfast.

Nothing.

Despite the disappointments, there were a few positive things about my stay at this hotel. the location was fantastic. It was conveniently located near key attractions and offered beautiful views of the surrounding area. Additionally, the parking facilities were excellent, making it easy for me to bring my car and explore the town. These were definite highlights of my stay and helped to make up for some of the drawbacks.

I arrived at the hotel at 4 PM, the designated check-in time, only to be told that my room was not ready yet. I had to wait for over an hour before I could finally get into my room.

I had the most amazing stay at this hotel by Annecy lake. The hotel facilities were top-notch, with a beautifully decorated interior and a clean and modern spa. The location was perfect, right alongside the lake and just a short walk into the old town. The breakfast spread was varied and delicious, providing a great start to the day. The staff were incredibly helpful and friendly, especially the security and concierge. They made me feel welcome and ensured that I had everything I needed for a pleasant stay.

Nothing, everything was great!

Classy location, near old town and lake. Helpful and friendly staff. Amazing lake view from room. Unique and historical hotel. Great breakfast.

Nothing it was perfect.

Exceptional service and attention to detail. I had booked a room with a garden view, but upon arrival, I was pleasantly surprised to be upgraded to a lake view room. The view was absolutely breathtaking, and I couldn't have asked for a better room. The amenities in the room, such as the tea and coffee making facilities, minibar, and snacks, were a nice touch. The bathroom had good quality cosmetics, and I enjoyed the comfort of the bathrobe and slippers provided. The breakfast buffet had a wide variety of delicious options to choose from. I had a fantastic stay at this hotel and would highly recommend it.

our recent stay in annecy was made even more memorable thanks to imperial palace. the location was perfect with easy access to the old town and beautiful views of the lake. the staff were friendly, helpful, and went above and beyond to make our stay enjoyable.

Room next to ongoing renovations.

We had an amazing time at this place! The location on the lake was breathtaking and we loved being able to stroll along the bike trail and enjoy the beautiful scenery. The service was top-notch, with friendly staff who went above and beyond to make our stay comfortable. We particularly appreciated the room service and laundry facilities, as well as the wake-up service in the mornings. The room was spacious and clean, and we had everything we needed including ironing facilities, heating, air conditioning, and tea and coffee making facilities. The mini-bar was a nice touch and the turndown service added an extra level of luxury. We also loved spending time on the terrace, taking in the stunning views of the lake. this place exceeded our expectations in terms of location, service, and amenities.

We highly recommend this place to everyone.

The food was delicious in both the Brasserie and the fine dining venue. The location is unbeatable, with views of the beautiful lake and close proximity to the town. The well-informed and helpful concierge, Steve, and his team made our stay even better. Don't miss the opportunity to try the ebikes organized by the hotel for some great fun.

Felt like it was our own home, nothing was too much trouble.

I had a fantastic stay at this hotel by the lake. The location was perfect, with a short and scenic 20-minute walk to the charming old town of Annecy. The hotel facilities were top-notch, and the cleanliness was impeccable. The breakfast had a wide variety of delicious options, and the staff were extremely courteous and helpful. Additionally, the hotel had a convenient parking facility and easy access to transportation. I also loved the beautiful ancient trees surrounding the hotel, adding to its aesthetic appeal.

Nothing to be said.

Staying here was an unforgettable experience. The location of this place, on the shore of a serene lake surrounded by picturesque mountains and a bike trail, was breathtaking. The service I received was impeccable, with room service, laundry and wake up service available. I was particularly impressed with the convenience of having ironing facilities, air conditioning, tea and coffee, and a safe in-room. My room's terrace provided a great space to unwind and soak up the views. The staff, especially the concierge, were friendly and helpful, making me feel welcome throughout my stay.

I wholeheartedly recommend this place to anyone visiting the area.

The two complementary drinks and snack basket made our arrival really great. the location is good and we had a pleasant 20-minute walk to the city center. the lake view is quite stunning and the room has a comfortable bed.

The hotel is very old and has an outdated decor that urgently needs renovation. the TV was very old and didn't work properly, and we were never able to get it fixed.

I recently stayed at a classy hotel by the lake for a few days. The room and bathroom were top-notch, with a super comfortable bed and a spacious, wheelchair-friendly layout. The location was perfect, walking distance to the old town and close to bike rental, making it easy to explore the area. The friendly staff at the reception and bistro went above and beyond to assist us. The breakfast spread was extensive, and the gardens were lovely. a stylish hotel with great views and all the amenities you could ask for.

Can recommend this hotel.

The location and view were stunning, making our stay at Imperial Palace truly unforgettable. The city had a great selection of bars and restaurants, perfect for friends who enjoy going out at night. The large, clean family room provided excellent facilities for our group.

Felt like we were part of the family, with no complaints whatsoever.

We were pleasantly surprised by the stunning location of this hotel. The views from our room and the hotel terrace were absolutely amazing. We also enjoyed having drinks on the terrace and taking in the beautiful surroundings. The concierge was incredibly helpful and went above and beyond to assist us during our stay. despite some minor drawbacks, we would recommend this hotel for its incredible location and helpful staff.