The hotel had a great location, close to the city center and metro station. The room was comfortable, with a cozy bed and nice amenities.- The breakfast was delicious, with a good variety of fresh products and even hot chocolate.

The staff was not friendly or welcoming, and lacked basic courtesy and professionalism. The location was a bit far from the center, requiring a 20-25 minute walk to the main attractions.

Staff helpful, clean facilities, good food, cool design, access to guitars, choice of music channels.

N/A

The hotel offers a wide selection of vegetarian and vegan options for breakfast, including eggs, cereals, pastries, coffee, teas. The staff is friendly and helpful, providing a welcoming atmosphere. The rooms are comfortable, with good natural light and spacious bathrooms. The water pressure in the shower is excellent. The hotel has a lively bar where guests can dine in the evenings. The location of the hotel is convenient, with a vibrant neighborhood nearby filled with good restaurants and an artistic atmosphere. Both walking to the Vieux Port or taking the metro are easy options.

Felt very welcomed, no complaints at all.

Convenient location for trendy neighborhoods with bars and restaurants nearby. Medium rooms have a desk, great for work and holiday mix. Friendly staff and good breakfast for 18 euros. Enough parking space but access may be tricky. Nice view from the sixth floor and reliable wifi. Many cafes and restaurants at Place Jean Jaures. Short walk to the center, just be prepared for the uphill return. Great advice on avoiding tourist crowds and close to metro for easy station access. Clean facilities and enjoyable atmosphere. Access to acoustic guitars.

We had a fantastic stay in this funky hotel located in a quiet residential area, offering a unique glimpse into the real Marseille. The room was clean and comfortable, with a trendy decor that added to the overall ambiance. The staff were extremely helpful and made us feel welcome throughout our stay. We enjoyed a delicious dinner at the on-site restaurant, and the breakfast spread was extensive. The hotel was conveniently located, just a short walk to the bustling Old Port.

The decor in some areas of the hotel appeared slightly dated and tired.

Stayed during New Year and enjoyed a comfortable and lively experience. The hotel's decor is modern and unique, creating a fun atmosphere. The comfortable beds allowed for a great night's sleep. the hotel is conveniently located near the metro for easy access to sights and attractions.

The hotel had a few drawbacks. the pillows were too soft and there was no option for firmer ones.

This hotel truly exceeded my expectations in so many ways. the value for money is outstanding. Considering the affordable prices, the attention to detail is impeccable. From the quirky fun touches in the rooms, like the bare concrete walls, to the extremely comfortable bedding, every aspect has been thoughtfully designed.

All was perfect during my stay.

We were pleasantly surprised by the unique design and trendy atmosphere of Mama Shelter. The reception and bar area had an interesting layout, and the varied decor added a cool touch. We particularly enjoyed the projector screenings and the apple screen to view guest photos. The staff provided exceptional service throughout our stay, offering local tips and recommendations. The food at the café/bar/restaurant was delicious, and the iMac in the room for entertainment was a great feature. we had a memorable and enjoyable experience at Mama Shelter.

Even though there were a few drawbacks, such as the location being a bit far from the port and the difficulty in finding the hotel entrance, these minor inconveniences did not detract from our overall positive experience. We would definitely recommend this hotel to others.

Breakfast was great and gluten-free, helpful staff, nice neighborhood with bars and restaurants, comfortable rooms and bed, excellent shower facilities, good food in the hotel restaurant.

Couldn't fault.