The value for money was excellent, and the room was exceptional, especially with the free upgrade. The location was perfect, right next to the train station, making it very convenient. The staff were friendly and went out of their way to meet our needs.

The breakfast offerings could be improved.

The hotel is conveniently located near the train station, making it easy to access the old town and explore the city. There are also several restaurants in the neighborhood, providing plenty of dining options. The rooms were spacious and comfortable, and the staff were helpful and friendly.

The staff could have been more attentive and helpful, especially regarding the availability of toiletries and glasses in the room.

We had a wonderful stay at this hotel. The Art Deco design of the public rooms is stunning, and the spacious bedrooms were perfect for our needs. The location, right next to the Perrache Station, made getting around Lyon a breeze. With the Lyon City card, which we purchased, we had free access to the entire transport system and most of the museums. The hotel's breakfasts were excellent, and the concierge recommended two outstanding restaurants for us to try. The staff was also fantastic and went above and beyond to assist us.

Couldn't fault 👍

The location is perfect for exploring Lyon, right next to a main train station and metro station. The building has a charming old-fashioned exterior and modern interior. The rooms are comfortable with a cozy bed and the decor is a mix of old and modern. The staff is helpful and the hotel is extremely clean. Free parking is available.

Felt like relaxing at home, no reason to complain.

The location was very convenient, being right next to the train station and close to all the sights of the city. The cleanliness of the hotel was impeccable, and the facilities provided were excellent. We also appreciated the option of parking available at the hotel. The staff was extremely helpful and friendly, making our stay even more enjoyable.

Nothing, it is perfect.

I had a wonderful stay at Mercure Lyon Centre Chateau Perrache. The staff was incredibly helpful and accommodating. The atmosphere was warm and relaxed, making me feel right at home. The beautiful building and decor added to the overall charm of the hotel. And the delicious breakfast was the perfect way to start each day.

During our city trip, we had a very pleasant stay at this hotel. We were happy to receive complimentary amenities, such as toiletries and free Wi-Fi. the hotel boasted a prime location, being situated near a variety of restaurants and shops. What we enjoyed most was the comfortable beds that provided a restful night's sleep.

Reception did not seem to take the matter seriously. we did not appreciate paper cups provided for drinking and had to request mugs at the bar.

Comfortable bed, beautiful building, friendly staff, convenient location, good breakfast, calm atmosphere.

Nothing that i didn't like.

Spacious room with luxurious bed and NUXE bathroom products. Nespresso coffee machine included. Convenient location near bus and train stations, metro, and tram. Bar staff provided excellent service and recommended good wine.

The location was perfect, right in front of a maze of roads and the train station. The staff spoke English and provided excellent service at the reception desk. The room was spacious and comfortable, with heating, air conditioning, and a sitting area. We also enjoyed the terrace and garden furniture, perfect for relaxing. The amenities like the in-room safe and mini-bar were a nice touch. We appreciated the free toiletries and the television with am/fm alarm clock. The dining options were great, with a restaurant, bar/lounge area, and snack bar. The staff even provided special diet menus. we had a wonderful experience here!

We highly recommend this place to everyone.

The location of the hotel next to the Perrache railway station is convenient for those traveling by train. It is also close to Brasserie Georges, a must-visit for delicious meals. The hotel itself is located on a roundabout route, facing the train lines, providing a unique view. The rooms are beautifully decorated and spacious, offering a comfortable stay. The staff are friendly and helpful, ensuring a pleasant experience. the hotel provides great facilities such as a fridge in the room and a lovely lobby area.

The bathroom in the hotel is a bit pokey, with a shower appliance fitted at waist level, requiring manual holding for a shower.

The staff at Mercure were incredibly friendly and professional. They made sure that my room was clean and neat during my stay. I also loved the Nuxe cosmetic products provided by the hotel. I had a great experience and would recommend staying here.