Stayed at Arcotel and it was clean, quiet, and modern. We were impressed by the helpful and polite staff, especially the bartender. The location was perfect with great restaurants, bars, and breweries nearby. Easy access to the musical and shopping areas via the subway. The comfortable bed, convenient water kettle in the room, and daily room cleaning added to our positive experience. The sauna and steam room were a relaxing treat after a long day of exploring the city.

Couldn't stay longer. 😔

The hotel is ideally located, close to the Heiligen-Geist-Feld, making it a great base to explore the vibrant and hip side of the city. It is also conveniently near the Reeperbahn S-Bahn station, providing easy access to the airport. Guests can take a leisurely stroll down to the river or explore the nearby centre and other nice areas. The rooms are modern and spacious, with comfortable beds and excellent soundproofing. The staff is friendly and helpful, ensuring a pleasant stay.

Some guests have experienced issues with noise in the rooms, which can disrupt sleep.

The staff at Arcotel were exceptional, making our stay comfortable and enjoyable. They were friendly, attentive, and patient, even as we practiced our German with them. The bar prices were surprisingly good, and the house bar staff knew how to make delicious cocktails. The location of the hotel was excellent, with plenty of restaurants nearby. I highly recommend this hotel for a comfortable and convenient stay in Hamburg.

Convenient location for the Hamburg Messe, funfair, and city attractions. Available taxis outside. Modern, clean rooms with comfy beds. Eco-friendly amenities and optional housekeeping. Friendly staff fluent in English.

This hotel has a lot of positives. The complimentary spa treatments were a great touch and really added to our romantic escape. the location was perfect - right in the heart of the city, with easy access to all the major attractions. The fact that breakfast was included in our stay was also a nice touch, saving us time and money.

There were a few downsides. The staff seemed a bit uninterested in helping us out, and we were left to fend for ourselves when it came to local advice.

We had an amazing experience at this hotel. The location was perfect, right in the heart of a vibrant area with plenty of restaurants and entertainment options. The staff were incredibly friendly and helpful, providing us with fast check-in and check-out. The room itself was luxurious, with a large round bed and even a mirror on top! The hotel also had a fantastic sky bar, perfect for a night out. this place was worth every penny and we highly recommend it.

We can't recommend this amazing hotel enough to our family and friends.

We had a great stay at Arcotel in Hamburg. The location was perfect for our convention, just a short walk away. The hotel was modern and our room was nice, even though the mattress was a bit firm. The breakfast was delicious and the staff was very helpful. I highly recommend this hotel for your stay in Hamburg.

Delightful check-in experience. Excellent bar service. Helpful staff. Comfortable and spacious rooms. Convenient location. Good breakfast.

Nothings

The accommodations were clean, modern, and quiet with spacious rooms and soundproofed walls/windows. The shower and toilet were separated, providing added convenience. The staff, especially the bartender, were very polite and helpful. The breakfast was fresh and good. The location was perfect, with plenty of great restaurants, bars, and breweries nearby. The hotel had easy access to the subway, making it convenient to reach the musical and shopping areas. Additionally, there was underground parking available for guests.

Felt very well looked after, nothing to complain about.

The hotel is in a great location, within walking distance to the port area and close to public transport. The rooms are comfortable with a welcoming feel, and the beds are comfy. The water pressure in the shower is amazing. The staff provide excellent service, and the breakfast is delicious and served at convenient times.

The decor in the rooms could use an update to match the modern look of the lobby.

loved my stay at this hotel! rooms are spacious, comfortable, and quiet. staff was incredibly helpful and friendly. breakfast had a great variety of options. excellent value for money. will definitely return on my next visit to hamburg!

Some rooms lack bathtubs.

The hotel has a great location, with everything you could ask for within walking distance. It's conveniently located just off the tube station, making it easy to get around. The rooms are spacious and comfortable, and the staff is friendly and helpful. The breakfast offers a variety of tasty options. Plus, being close to the river adds to the overall charm of the hotel.

Excellent location, modern and comfortable hotel, high cleanliness standards, helpful staff, easy access to public transportation, great breakfast.

We had a fantastic stay at this hotel. The location was perfect, situated in a great area with easy access to public transport. The staff were friendly and helpful, always ready to assist us with any requests. The room was clean and spacious, with all the amenities we needed for a comfortable stay. The hotel also offered a wide range of services, including room service, laundry, and a bar/lounge area. We especially enjoyed the delicious breakfast and the convenience of having a snack bar onsite. The hotel also had a great leisure facility, with a sauna, jacuzzi, and health club, which we thoroughly enjoyed.

Our stay at this hotel was fantastic. We would highly recommend it to families looking for a luxurious and comfortable stay.