The hotel is conveniently located near the city center, with easy access to the metro and Brasserie "1806" right next door. Guests have noted the excellent cocktail bar adjacent to the hotel. The rooms are exceptional, with comfortable beds, beautiful lighting, and extraordinary bathrooms. The staff is wonderful and provides outstanding service. The breakfast is outstanding, offering a wide variety of delicious options. The hotel also offers luxurious facilities and amenities, ensuring a truly luxurious experience.

Some guests mentioned that the communication between the staff members could have been better, but it did not affect their overall experience.

From the moment we arrived, the staff at the hotel were extremely attentive and made us feel like VIPs. They provided a personal escort to our room, offered us an umbrella when we went out in the rain, and even gave us a bottle of water for our car. The daily fruit in our room and the free coffee in the lobby were nice touches. The location of the hotel was perfect, and we found the facilities and services to be worth the money.

We felt welcomed into the family, and nothing was too much trouble.

I felt so at home at this hotel. The staff were friendly and helpful, and always remembered my name. Great location with shops and restaurants nearby.

Felt very at home, nothing to complain about.

Exceptional staff and personalized service. Luxurious amenities and facilities. Fast check-in and check-out. Impressive personal assistant service. Beautiful cigar lounge. Memorable and comfortable stay. Sparkly clean and spacious rooms. Out of this world location. Attentive and friendly staff. Generous gestures and complimentary treats. Definitely worth a return visit.

Exceptional property, warm greeting, unique "family room", beautiful room, great location.

Nothing, all great.

We were thrilled with the attention to detail during our stay at the 5-star luxury hotel. The staff was exceptional and provided us with genuine and kind service throughout our visit. The rooms were fantastic and beautifully appointed. The location was also ideal, making it easy for us to explore the city. we highly recommend this hotel for a luxurious and enjoyable stay.

The hotel has an excellent location for visiting Düsseldorf city centre. Friendly and helpful staff. Well-furnished deluxe room. Perfect experience from entrance to the hotel.

Not obvious to find.

The hotel's staff was incredibly friendly and accommodating. They offered complimentary toothpaste and deodorant, and the amenities were great. the location couldn't be better as it was central to everything I needed. the breakfast buffet was amazing, and the homemade ice cream was a must-try.

there were no night lights in the bathroom which made it difficult to use at night.

From our arrival to the departure, the service was impeccable. the luxurious amenities here are top, notch, fulfilling our exclusive needs. the indoor swimming pool and steam room, as well as the spa lounge, make for a great spa experience. the staff never failed to be attentive to our needs, always one step ahead.

We only encountered a minor issue with the selection of food on the room service menu, but this was quickly resolved through the helpful staff. this hotel provides an unforgettable and luxurious experience.

The hotel had amazing facilities, including a spa that was included with our stay. The location was also great, as it was right in the heart of the city. We could easily access shopping centers and other attractions. the staff provided excellent service, making us feel welcome and ensuring that we had a comfortable stay.

There were a few disappointing aspects of our stay. the staff seemed rude and unfriendly.