The hotel was spotless, and the facilities were top-notch. I was impressed with the cleanliness and the variety of amenities available, such as the pool, sauna, and steam room. The location was perfect, right next to the Potsdamer Platz station, making it easy to explore this city and also get to and from the airport. Additionally, the hotel staff was extremely friendly and accommodating, particularly Florian at the reception. The breakfast buffet was fantastic, with a wide range of delicious options to choose from.

Nothing not to love.

The service at this hotel was outstanding! From check-in to check-out, the staff went above and beyond to ensure that my needs were met. The location of the hotel was also superb, with easy access to transportation and nearby activities. I especially appreciated the convenience of having some fantastic restaurants in the area. Additionally, the room was clean and comfortable, providing a cozy and relaxing space after a long day of business meetings.

The only downside I experienced during my stay was that housekeeping did not come until the late afternoon. As a result, my room was not cleaned by the time I returned in the afternoon to rest.

Stayed at a hotel during Christmas and loved the overall experience. The staff at the main restaurant were friendly and remembered my favorite cappuccino every day. The cleaning ladies were very thorough and kept the rooms spotless. The location of the hotel was perfect, situated in a quiet area but still close to all the key attractions.

Although the hotel had a swimming pool and terrace area, it lacked any atmosphere. The staff at the hotel were not very polite to the guests, which made me uncomfortable.

The hotel is conveniently located close to several transport links, making it easy to explore the city. The major Potsdammer Platz train station is just a few minutes' walk away, allowing for seamless travel. Additionally, the hotel is situated just outside a mall, providing easy access to shopping and entertainment options. Being right in the center of the city, guests are surrounded by cultural attractions and dining options.

Limited seating by the front desk for those seeking a quiet space to relax or read.

We really got our money's worth at this hotel. The room was amazing - spacious, clean, and had all the comforts of home. The location was perfect, with major attractions and a mall nearby. The staff treated us like family, making us feel welcome from the moment we arrived.

Breakfast delights, but a wider variety of options would have made it even better.

I've stayed at this hotel many times and the service, quality, and atmosphere remain top-notch. Centrally located with great facilities, well-appointed rooms, and a fantastic front desk and staff. The restaurant and bar staff are also fantastic. Great value for money and a very well-managed hotel.

Nothing I didn't like to be fair.

We were fortunate to be upgraded to a spacious and comfortable suite during our stay. The room and bathroom were luxurious with all the amenities we needed. The concierge lounge provided delicious breakfast options and snacks throughout the day. The fitness and spa facilities were impressive, perfect for unwinding after a day of exploring. The location was excellent, within walking distance to popular attractions and convenient access to public transportation. we had a fantastic experience and would highly recommend this hotel.

During my recent stay at Grand Hyatt, I was impressed by the spacious and clean facilities. The modern and comfortable room provided a quiet and relaxing environment. The location was perfect, with easy access to sightseeing spots and transportation. I highly recommend this hotel for both business and pleasure trips to Berlin.

This hotel's location is perfect for exploring the city, as it is within walking distance of many popular tourist attractions. The Sony Center is just a short distance away, making it convenient for entertainment options. there are numerous starting points for exploring the city nearby, allowing for easy access to everything Berlin has to offer.

The noise from outside can be quite disruptive, particularly at night, which can make it difficult to get a good night's sleep.

We absolutely loved our stay at a 5-star property in Berlin. The gym and pool were fantastic, and the festive atmosphere at the restaurant and bar, especially the outdoor bar, was amazing. The staff went above and beyond to ensure our stay was memorable. The location was perfect for us as first-time visitors to Berlin, with a delightful coffee shop across the street and delicious kebabs downstairs in the shopping mall beside the hotel. Additionally, the front desk staff accommodated our request for an early check-in and a quiet room after a long flight, which made a huge difference to our short 24-hour stay. The hotel lobby was beautifully decorated for the holidays, and the pool, sauna, and steam room were well-kept and relaxing. Our spacious and clean room had everything we needed, and the check-in/check-out procedure was easy and smooth. we had an exceptional experience at the Grand Hyatt.

There was nothing I didn't like about our stay 😊.

Great hotel, fantastic rooms, lovely bathroom, helpful staff, convenient parking, excellent fitness center.

Couldn't stay longer.

Attentive staff. Professional and polite. Big, clean room with luxurious amenities. Safe and clean environment. Delicious breakfast. Perfect location. Helpful front desk staff.

Nothing that I didn't like.

The pool area was really nice and the staff were friendly. We got complementary drinks on arrival and the breakfast had a good selection of food. the location was great as it was close to public transportation and walking distance to many restaurants.

The room was a bit small and the Wi-Fi was not very good. the hotel did not have a lot of amenities and some things could have been improved.

Great location near popular sights and public transport. Spacious and comfortable rooms with modern amenities. Luxurious bathroom with soft and fragrant towels. Tea/coffee facilities in the room. Fantastic breakfast in the club lounge. Helpful and friendly staff.

Felt really comfortable, nothing to complain about.

Enjoyed a romantic escape in a well-equipped, modern and spacious room. Great location for exploring the city and easy access to key attractions. The bar offered a wide range of drinks and had a lovely outdoor area.

Breakfast was overpriced, ended up going to a nearby McDonalds. Noise from outside, especially during the night, made it difficult to sleep peacefully.