The rooms at Holiday Inn Hamburg Berliner Tor are spacious, clean, and well-equipped. The bed was comfortable, and the bathroom had a good selection of toiletries. I particularly liked the window that could be opened for fresh air. The lobby was cozy and welcoming, and the hotel is conveniently located near Berliner Tor station. Breakfast was excellent with a wide variety of food options. Despite the hotel appearing understaffed, the staff were friendly and helpful. I would recommend this hotel for a comfortable and enjoyable stay.

As women traveling alone, we appreciated the friendly staff and welcoming atmosphere at the hotel. The buffet breakfast had a wide variety of options to suit all tastes, ensuring we never went hungry. The room was spacious and comfortable, with plenty of space for our luggage. The location near bus and train routes made it convenient for getting around the city.

Felt very welcome, nothing too much trouble.

Friendly staff. Clean and spacious rooms. Comfy beds. Great coffee machine. Excellent breakfast with plenty of choices.

Modern and clean hotel. Cheap price. Efficient cleaning services. Polite and competent staff. Good security measures. Convenient location. Comfortable bed and large shower. Nice breakfast.

Couldn't find any faults at all.

I had a really nice experience staying here! The hotel is in a great location and the staff were so friendly. The room was comfortable with good amenities and everything was spotlessly clean.

I would definitely recommend this place to others.

We spent our Christmas at a 4-star hotel that was located in the heart of the city. the hotel provided us with an excellent breakfast and kept the rooms exceptionally clean. We appreciated the two complementary facts offered by the hotel staff, which made our stay even more enjoyable. the hotel was ideally located close to public transportation, which made it more convenient for us to explore the city.

The staff spoke mostly in German, which made it challenging for us to communicate with them effectively. We also found the heating system to be a bit noisy and disruptive to our sleep.

I had a fantastic stay at a hotel in Hamburg. The location was perfect - just a short walk from the train station and close to plenty of restaurants and shops. The room was spacious and clean, with a comfortable bed and a large shower in the bathroom. The staff were friendly and accommodating, providing hand sanitizers for added safety. The breakfast was delicious, with a variety of options to choose from. The hotel also had great facilities, such as a bar and parking.

The noise from the main street outside could be a bit bothersome at times.

The hotel's cleanliness was impeccable, surpassing my expectations. The room was brand new, and the beds were of hotel quality, providing a comfortable and restful sleep. the staff at the reception were competent and friendly, ensuring a quick and hassle-free check-in process.

One downside we experienced was the uncomfortable pillows. Although the room was well-equipped, the absence of a mini-bar or fridge meant that we couldn't enjoy a cold drink on sunny days when returning to the room.

My stay at this hotel was fantastic. The location was convenient, just a short walk from the nearest train station. The staff were extremely friendly and helpful throughout my stay. The breakfasts were delicious, offering a variety of German and British foods. I was pleasantly surprised by the quality of the coffee, especially since it was from a machine. The modern and clean atmosphere of this place made me feel comfortable and at ease.

I would highly recommend this hotel to everyone.