Exceptional staff, accommodating and friendly. Quiet hotel, unique bonus. Modern and well-equipped rooms. Convenient location for exploring the city center.

Couldn't fault.

The breakfast spread was impressive with a wide variety of choices, perfect for low-budget travellers. The room was spacious, clean, and very comfortable. The hotel staff was incredibly friendly and accommodating, even providing a coffee at 3:30 a.m. and welcoming late-night chats to make guests feel at home.

Felt more than at home, no complaints.

I was pleasantly surprised by the spaciousness of the rooms at Santo. The breakfast spread had a wide variety of options and was quite impressive. The staff made check-in and checkout processes easy and fast. Despite some minor inconveniences, overall I'll recommend this hotel.

I had a wonderful stay at this place. The location was perfect, situated in a quiet residential area yet still close to the central station and Cologne Cathedral. The service was excellent, with friendly staff at the reception desk and bar. The room amenities were top-notch, with everything I needed including ironing facilities, air conditioning, and a mini-bar. The in-room breakfast was a great way to start the day, and the restaurant buffet had a nice variety of options. the hotel provided a comfortable and enjoyable experience.

I would recommend this hotel to all.

Great location near city center and train station. Enjoyed the breakfast with good coffee. Parking available for larger vehicles.

Felt like royalty, no complaints.

The breakfast was very good and the staff at the restaurant were helpful. the location was perfect, close to the historical center and the train station. the room was comfortable and clean, and the facilities seemed new.

The walls were thin, and I could hear noise from other rooms as well as the street. This made it difficult to sleep.

The location of the hotel is ideal, as it is close to the central railway station and within walking distance to a variety of restaurants, cafes, and bars. The rooms are clean, comfortable, and well-maintained. The breakfast options are varied and enjoyable, with the added benefit of extended breakfast hours on weekends.

The WiFi connection can be a bit cumbersome, requiring guests to manually connect each time they return to the hotel.

This hotel is in a great location, close to the historical center and about a 10-minute walk from the train station and cathedral. The rooms are clean, modern, and decorated in a minimalist-style, making for a comfortable stay. The staff are always polite and helpful, providing excellent service throughout. The breakfast is also a highlight, with a good variety of options and well-organized considering the current situation. the hotel offers a pleasant experience with its convenient location, comfortable rooms, and great service.

The bar snack and beverage offerings could be improved to better accommodate guests' needs.

This place is perfect for exploring the city! Its location was absolutely perfect, as it was very close to the city centre and train station. I could easily walk to most of the attractions or hop on the subway for a quick ride.

I would recommend this hotel to anyone.

Well-located, with quality WiFi. Impressive breakfast with plenty of choice. Interesting-looking establishment, super clean rooms. Good option for central stay.

The room and bathroom were pleasant. Breakfast served until noon on weekends. Good beds and variety at breakfast, but could use more bread and croissants. Nice hotel features like chilled wine in the evening and Nespresso coffee machines in the room. Clean and quiet with excellent breakfast options. Good location and amenities.

Immaculate, modern hotel with superb facilities. Friendly and efficient staff. Good location with easy access to main attractions. Comfortable bed, great toiletries, and Nespresso coffee maker. Wide-ranging and well-presented breakfast with plenty of options and flexible hours. A great find for both business and holiday visitors.

Nothing to dislike.

The hotel is conveniently located within a short walk to the main town area, the famous cathedral, and the train station. The rooms are beautiful and well-maintained, providing a comfortable stay. The breakfast offered is delicious and offers a variety of options. The staff, including the bartender, is friendly and provides excellent service.

The hotel does not provide complimentary water in the rooms, which could be an inconvenience for guests.

loved our stay at this modern hotel in cologne. the location was perfect, close to the train station, grocery store, and old town. the rooms were spacious and clean with a nespresso coffee maker. the staff was friendly and even gave us coffee at 3:30 a.m. would definitely choose this hotel again for future trips!

Breakfast staff was a bit rude.