I had a fantastic stay at this wonderful hotel. The location was top-notch, right outside of the Galgen Tor. I could easily walk to all the popular tourist spots and the town center was just a five-minute walk away. The staff here was super friendly and accommodating. They were always ready to help and went above and beyond to make my stay comfortable. The room was spacious and clean, with all the amenities I needed. The bed was incredibly comfortable, and I enjoyed lounging in the sitting area. The complimentary breakfast provided a nice selection of options to start my day.

The check-in process. The staff member who checked us in was a bit grumpy and didn't provide the warm welcome we expected.

The bed at Rappen was incredibly comfortable, providing a restful night's sleep. However, the noisy morning delivery trucks were a downside. I would still recommend this hotel for its cozy accommodations.

The hotel had a lovely beer garden where we enjoyed delicious food and drinks. Its key location just outside the city walls made it easy for us to explore the charming town. We also loved the convenience of the parking lot behind the hotel, which was a huge plus.

The room could have been slightly larger, and the bathroom felt a bit cramped, although it was very clean and updated. the hourly bell toll from the neighboring school was a bit annoying, but we eventually got used to it during our romantic escape.

Convenient location just outside old town, with free parking and short walking distance to shops and restaurants. Modern, clean rooms that are quiet. Friendly and helpful staff that speak English. Appealing breakfast and on-site restaurant with tasty meals. Highly recommended for families and those with cars.

The location is fantastic, just a short walk from the old town. The hotel staff is friendly and the rooms are clean and comfortable. The breakfast selection is well-organized and offers a good variety of food.

Felt well taken care of, no complaints at all.

Located just outside the city walls, this hotel is the perfect spot for a quick walk to the old city. The staff is friendly and helpful, the rooms are clean and equipped, and the breakfast spread is tasty with many options. Additionally, the hotel has a restaurant on site and many others in the nearby area.

The hotel's common spaces lack a cozy atmosphere which may not suit everyone's taste.

Great location near historic town, spacious family room with crib, good restaurant, best breakfast in Europe.

Nothing, all excellent.

I was pleased with the free on-site parking at Rappen. I knew beforehand that GPS can lead to the wrong road, so I was prepared to find it. The location was very convenient.

We had an amazing stay at this venue! The location just outside the romantic old village was perfect and provided us with easy access to explore the impressive medieval town center. The service was impeccable, from the laundry service to the wake-up call and welcome drink. Our room was well-appointed with lovely amenities, like heating, tea and coffee facilities, and a mini-bar. We also appreciated the sitting area and the soundproofed rooms. The staff were welcoming and made us feel right at home. The dining experience was excellent, with a restaurant and bar/lounge area available for us to enjoy. The breakfast was delicious, and the packed lunches and special diet menus were a nice touch.

We highly recommend this hotel to everyone!

The hotel is close to the town center and convenient for sightseeing. Breakfast was delicious and a good variety was offered. The staff was friendly and provided us with two complementary items for Thanksgiving dinner.

The rooms were small and outdated with uncomfortable beds. There was no night staff available, and we were not informed about the night drop box for keys, which resulted in us having to spend the first night sleeping in chairs in the cold hallway.

Perfect location right outside the city wall, making it easy to explore the charming old town. Free and convenient parking was a big plus. The rooms were spacious and comfortable, with large windows and lovely views. The continental breakfast had a good variety of options, ensuring a satisfying start to the day.

The breakfast room could get crowded and chaotic at times, making it difficult to find a place to sit. The lack of blackout curtains in the rooms allowed some light to filter in, which may be bothersome for light sleepers, especially during the summer months.

The room was large and very comfortable, perfect for a relaxing stay. The hotel's facilities were well maintained, and the high walkability score made it easy to explore this lovely town. Additionally, the hotel's location just a 5-minute walk from the city centre was incredibly convenient. I also appreciated the free wifi and easy access to free parking, which made my stay even more enjoyable. The breakfast buffet offered a great variety of options, perfect for picky eaters like myself and my kids. The staff were friendly and efficient, providing an extra bed for my 7-year-old and ensuring a pleasant experience.

Don't have any issues at all.