Great location, everything within walking distance. Fast and easy self check-in system in both English and German. Beautiful and cozy bar and sitting area, with indoor and outdoor options. Free guitar rental for playing in the room.

Shower entrance in the toilet, which may be uncomfortable for some. Expensive parking if you don't have a P Card.

Great location to explore the city. Self-service check in/out. Spacious rooms with a small, stylish bathroom. Big comfortable bed. Bluetooth speakers provided. Lovely view of the canal from the room. Convenient and quiet. Flexible check in time. Clean, except for one bug. Fresh modern decor, good breakfast choices. Self-service amenities available. Easy self-check-in process.

We had an amazing time at this place. The rooms were modern and incredibly clean, providing enhanced comfort during our stay. The staff was lovely and always there to help with anything we needed. The location was perfect, as it was close to the main attractions and easy to navigate around. We also loved the fact that there was a person who spoke Spanish and welcomed us. Plus, they kindly allowed us to store our luggage before check-in and after check-out, which gave us more time to explore this beautiful city.

This hotel is highly recommended for families.

The staff were incredibly friendly and their English was great, which was a relief for someone like me with terrible German. The hotel's location was perfect and the decor was mind-blowing. The room was super comfortable and the free upgrade was a pleasant surprise. The fact that they offered luggage storage before our cruise was a lifesaver.

Nice, clean rooms. Comfortable bed. Friendly, helpful staff. Good value for money. Perfect central location. Modern rooms with nice decoration. Spacious feel despite size. Great views of the river.

Everything was fantastic.

Spacious view and minimal style in the rooms. Pleasant scents in the cosmetics and throughout the hotel. Excellent location, within walking distance to Rathaus, Elbphilharmonie, and Landungsbrücken. Hyperbug room with nice decoration. Practical arrangements for shower and basin. Hairdryer and iron provided. Free tea available on the corridor. Friendly staff, especially the male roomkeepers. Comfy bed. Lots of cool details like a tablet and adapted mobile phone in the room, Marshall Bluetooth speaker, guitars in reception, etc. Nice breakfast with organic food and good coffee. Impeccably clean rooms

Felt so welcome, no reason to complain

The hotel is located in a great sightseeing area, with plenty of attractions within walking distance. The rooms have stunning views, and the modern interior design adds a nice touch to the overall experience. The staff is always friendly and helpful, providing great service. Additionally, the option to go green and receive a free drink instead of daily towel changes is a nice initiative.

There were some issues with the shower not draining properly in the bathroom, leading to occasional flooding.

We had a wonderful romantic getaway and enjoyed the amazing view from our room. the staff was incredibly friendly and accommodating, offering us complimentary breakfast and drinks at the bar. the location of the hotel was perfect, within walking distance of many great restaurants and attractions. the room was modern and clean, with all the amenities we needed for a comfortable stay.

The shower cabin in our room was not very comfortable, with water always on the floor. there were some problems with the check-in process, as our payment was taken from a credit card we did not want to use.

The staff at Ruby were incredibly helpful and friendly throughout my stay. They spoke excellent English, which made communication easy. The hotel's location was perfect, with plenty of attractions within walking distance. The room was comfortable and stylish, and I was even given a free upgrade. The hotel also offered luggage storage, which was convenient for me before my cruise departure. I had a wonderful experience at Ruby and would highly recommend it.

Excellent location. Small rooms, perfect for sightseeing. Nice atmosphere. Breakfast at Alex is more interesting and same price. Stylish decor, great toiletries. View of canals from window. Good self-service check-in/out. Nice big bed. Bluetooth speakers a nice touch. Option for free drink at bar if room cleaning chosen every 3 days.

I stayed at Ruby for 3 nights on a business trip. The hotel had a unique layout with a cool bar and interesting artistic touches throughout. The staff were friendly and the vibe was relaxed. The room was bright and modern with a tablet and an adapted mobile phone that provided helpful guides. They even had guitars in the reception that you could borrow. The breakfast was delicious with organic food and good coffee. The location was very central, making it easy to explore the city. a great stay!

Would recommend this hotel.