Convenient location near harbor and city center. Friendly and helpful staff. Good amenities including reliable WIFI and parking. Comfortable and clean rooms. Delicious breakfast with a variety of options.

If you're looking for a hotel that's centrally located, then this one is perfect. It's right in the historic old town, next to the city centre and very near to the port. Even though it's on a slope, you can easily walk to most places. The service provided by this hotel is top-notch, with staff who are always attentive to your needs. The rooms are updated with the very latest facilities, with some even having a terrace with a beautiful view. The breakfast is simply amazing, with a large assortment of different options to choose from.

Everything was ok.

the hotel was a pleasant surprise in heraklion. the modern decor and friendly staff made our stay enjoyable. the location was perfect, allowing us to easily explore the city. the breakfast was delicious and the rooftop sitting area was a nice bonus.

Bathroom light switch was inconvenient.

Great location in a charming part of town. Nice breakfast with croissants and fresh orange juice. Cute and clean rooms for a good price. Very welcoming and friendly staff. Good wifi and a bonus coffee machine in the room. Convenient elevator for those with heavy backpacks.

Felt so comfortable, no reason to complain.

Friendly staff, prompt response to room request. Clean, comfortable room with iron provided. Rich breakfast. Convenient location near beach and city center. Nice rooftop with city views.

Great central location. Quiet street. Clean and comfortable rooms. Excellent breakfast buffet. Friendly and helpful staff. Generous facilities including a drinks machine on the roof terrace. Perfect for exploring the area on foot.

Nothing could have been better.

We had a fantastic stay at this hotel in Heraklion. The cleanliness of the rooms was impeccable. The hotel facilities were great, including a spacious bathroom and a generous outdoor area. The location was perfect, right next to the port and within walking distance to the Heraklion Museum, which is a must-see for anyone interested in Minoan history. Additionally, the hotel was conveniently located near the main square, making it easy to catch a bus to Knossos. The breakfast offered local products and included instructions on how to make breakfast with rusk, which was a unique and enjoyable experience. The staff was incredibly kind and helpful, especially Natassa at reception, who assisted us with car rental and provided excellent restaurant recommendations.

Everything was fantastic.

Our room was very modern with a lovely terrace. Breakfast had a good selection and the lady overseeing the buffet was very courteous. The location was excellent for walking to the harbor and bus station. Overall I would recommend this hotel.

kastro in heraklion impressed me once again with its prime location, modern amenities, and helpful staff. our room on the 5th floor was exceptionally clean and stylish, although the pillows could have been more comfortable. the breakfast options were plentiful and the overall value for money was great.

Breakfast room was very small.

The hotel is conveniently located, within walking distance of major sights and the harbor. Guests have praised the comfortable beds and pillows, as well as the in-room facilities such as the iron, minibar, mini-kettle, and coffee machine. The breakfast is also highly regarded, with a rich selection including traditional 'Dakos'. The surrounding area, although not aesthetically pleasing, is considered safe and centrally located.

Some guests reported issues with the shower, mentioning that it looked old and molded.

Great location, convenient parking, helpful staff, comfortable beds, and good value for money.

Felt very much at home, no complaints whatsoever.

During my thanksgiving stay, I appreciated the two complementary facts offered by the hotel. The room was cleaned daily and toiletries refilled, which was a nice touch. the location was excellent - close to a range of cafes, restaurants, and shops, making it easy to explore the area. the bed was quite comfortable, which ensured a great night's sleep.

One of the worst aspects of my stay was how noisy the hotel was. The walls were thin, and you could hear everything going on in the room next door and out in the hallway.

The hotel was really nice, with a great location and a delicious breakfast. The rooms were spacious, and I especially loved the big shower and the balcony. The staff was super friendly and helpful, giving great recommendations for exploring the city. Plus, the daily cleaning service was a nice touch.

There were a few things that could be improved. Some parts of the room were in need of a makeover, with peeling plaster on the ceiling and dirty bathroom accessories.