We had a wonderful stay at a centrally situated hotel just a short walk from the Old Town. The large, nicely appointed rooms were a joy to relax in, and the bathroom, although a bit small, had excellent lighting. The complimentary bottled water and amenities like an iron and ironing board were a nice touch. The breakfast served at the hotel was very good, offering a diverse range of options including vegetarian/vegan choices. The location was perfect for exploring the city, with easy access to the bus station and historic sites. The hotel's cleanliness and hygiene were impressive, maintaining a top-level standard. we highly recommend this hotel for its amazing service and convenient location.

My partner and I recently stayed at Kydon for 5 nights and it was an amazing experience. The hotel's location in the city center was perfect for exploring all the historic sites, and the bus station made it easy to venture further out. The service provided by the staff, especially Alex and Eri, was exceptional - they were so friendly and helpful. The breakfast offered a great variety, including vegetarian and vegan options. The hotel itself was impeccably clean, with luxurious rooms and beautiful views. The option to store our luggage before and after check-in was a big plus. The restaurant and bar were classy, and we even received a complimentary welcome drink.

I recently stayed at this luxurious 4-star hotel and had an amazing experience. The location couldn't have been better, with everything from restaurants to the agora within walking distance. I loved being right across from the old market, as it provided a charming view from my balcony. The hotel staff were incredibly friendly and went above and beyond to ensure my comfort. From the receptionists to the maids, everyone displayed typical Cretan hospitality. The rooms were spacious, clean, and equipped with all the necessary amenities. I especially appreciated the orthopedic mattress and different pillow options, ensuring a good night's sleep. Additionally, the breakfast buffet was exceptional, offering a wide selection of local products and international dishes. This place truly exceeded my expectations in terms of comfort and quality services.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

I recently had the pleasure of staying at this luxurious 4-star hotel and it exceeded all my expectations. The location is absolutely perfect, situated right in the heart of the city opposite the historic Market. It couldn't be more convenient for exploring all that this vibrant city has to offer.

If you are looking for a hotel that combines luxury, comfort, and impeccable service, I highly recommend this place. It is the perfect choice for families, couples, or solo travelers.

The hotel's location is perfect, right across the street from the historic market. It is also conveniently close to everything, from restaurants to the agora and down beside the port. The staff members were incredibly helpful and attentive throughout my stay. Additionally, the cleanliness of the hotel impressed me, and the facilities were top-notch.

Cannot find any fault.

Our stay at Kydon The Heart City was worth every penny. The room was comfortable, with a fantastic view from our balcony. The hotel's central location was perfect for exploring the city. The staff treated us with exceptional kindness and hospitality, making our stay unforgettable.

Menu for breakfast could be improved by ensuring all the breads and pastries are fresh, not stale.

I arrived late at night to Kydon Hotel in the heart of Chania and was welcomed with genuine smiles and charm at reception. The staff quickly accommodated my request for a room change, ensuring a restful night's sleep. The breakfast buffet offered a wide variety of delicious options, including local specialties. The hotel's central location allowed for easy exploration of the city's charming streets and attractions. I had a fantastic stay at Kydon Hotel and would highly recommend it to others.

During our romantic escape, we absolutely loved the friendly and helpful staff. They went out of their way to make our stay memorable. the location of the hotel was also perfect, as it was close to the town and harbor, allowing us to easily explore and indulge in delicious food and drinks. Additionally, we enjoyed the variety of choices offered at the breakfast buffet, ensuring there was something for everyone's taste.

There were a couple of negative aspects we experienced during our stay. the lack of a gym and swimming pool was a bit disappointing as we enjoy keeping active and relaxing by the pool.

Convenient location near the old town. Friendly and helpful staff. Clean and spacious rooms with great views. Good breakfast selection and service. a comfortable and enjoyable stay.

We loved staying at this place! The location is perfect, right in the heart of the city and within walking distance of the Old Town. We could explore Chania easily and even had a view of the central Municipal Market square. The service here is excellent, from the receptionists to the maids, everyone was friendly and accommodating. They even allowed us to check in early, which we really appreciated. The room amenities were top-notch, with everything we needed like a mini-bar, tea and coffee facilities, and a comfortable sitting area. The hotel also offered great facilities like a restaurant, bar, and even a massage service. we had a fantastic experience here and would definitely recommend it to friends.

We got great value for our money at Kydon The Heart City. The room was amazing and the bed was so comfortable. The hotel's location was perfect, right in the city center but still peaceful. The staff treated us like royalty, especially my 4 year old daughter, who felt like a princess.

The hotel breakfast menu could use a wider variety of choices.

I had a tremendous value for the money. The hotel's location is excellent, just a short walk from the harbour. The room was very nice and comfortable, with a choice of pillows. The staff were friendly and helpful. The breakfast was delicious with a wide variety of options.

Nothing to dislike.

Great location in the heart of the city, close to the old town. Comfortable rooms with luxurious beds. Friendly and caring staff who made my daughter feel special. Delicious and varied breakfast options. Free parking and strong WiFi.

I chose this hotel because it was conveniently located right across from the main market hall. It was also very close to the old town, which made it easy for us to explore the charming streets and enjoy the local culture. The hotel is situated on the main avenue, so it was very convenient for us to catch transportation and visit nearby attractions. Our room was spacious and clean, with a comfortable bed and a well-equipped bathroom. The staff provided friendly service, and the breakfast offered a variety of options to start our day.

The parking situation was quite challenging, with limited space available.

Amazing staff, spacious and clean rooms, central location, helpful and friendly service, complimentary welcome treats.

No complaints.