During my recent week-long stay at the hotel, I found a tranquil retreat that perfectly suited our need for relaxation and adventure. the room was spacious and provided stunning views of the lake and surrounding gardens. We loved the Temezcal sauna—an authentic touch that added to our experience. the pool was refreshing, and the hotel staff were incredibly friendly and helpful. the daytime strolls by the lake were pure magic, and we enjoyed sipping drinks by the pool without feeling rushed.

I would recommend this hotel.

I had a fantastic stay at a hotel in Santiago Atitlan. The room was spacious with a balcony, and the warm blankets kept me cozy. The front desk staff were friendly and helped me with all my transportation and local food questions. I really enjoyed the free purified water and having a restaurant on-site. I would highly recommend this hotel for its great amenities and helpful staff.

The breakfast buffet and cream vegetable soup were delicious. The Moharra fish dish was a hit with my husband. The staff were pleasant, and the sauna was enjoyable. The gardens, though not perfect, led to a beautiful lake. The spacious and clean rooms, particularly room 22 on the 3rd floor, were impressive. The pool, though I didn't swim in it, seemed clean.

The hotel offered spacious and clean rooms, providing ample room for a group of friends to stay comfortably. Additionally, the hotel had a beautiful outside area, surrounded by trees and flowers, offering a scenic view of the lake. The pool was large and well-maintained, providing a refreshing spot to relax and cool off during the stay.

The internet connection at the hotel was unreliable, causing inconvenience for guests who needed to stay connected.

Great sized room, good pool, Temezcal sauna, pretty gardens, helpful staff, Mayan town vibe.

All was good.

I had a fantastic stay at this place! The location was perfect, surrounded by beautiful gardens and just a short walk to the market and restaurants. The staff here were incredibly friendly and helpful, making me feel right at home. The rooms were spacious and comfortable, with everything I needed for a great night's sleep. The restaurant served delicious food and the breakfasts were a real treat. The pool and sauna were a wonderful addition, and I can't wait to come back and try them out next time!

This place is simply amazing. I would highly recommend it to anyone looking for a luxurious and comfortable stay.

Excellent shower and comfortable bed. the hotel's proximity to the stunning lake and the charming town center was a huge plus. We also enjoyed the complimentary breakfast before starting our day.

The property seemed a bit run-down and lacking in attention to detail. the pillows were uncomfortable, and the restaurant service was slow and overpriced.