I had an amazing stay at this hotel! The value for my money was great, the room was spacious and comfortable. The location was perfect, with a shopping center attached to the hotel. The staff treated me so well, they were friendly and helpful throughout my stay.

The only thing that could have been better was the food for breakfast.

Extremely helpful staff. Comfortable rooms. Great breakfast buffet. Rooftop bar. Excellent location near airport. Would stay again.

second stay at this property. the staff made us feel at home, remembering our preferences and providing excellent service. loved the location, clean rooms, and beautiful view. will definitely recommend to family and friends.

Shower placement.

Gorgeous interior design, spacious rooms, awesome gym, trendy rooftop restaurant, beautiful rooftop pool, top-notch hospitality.

Nothing at all.

I couldn't have asked for better value for money at Hyatt Centric. The room was trendy, clean, and super comfy, with a bed that was absolute heaven. The location was ideal, close to the airport and surrounded by great restaurants and a shopping mall. But what really stood out was the staff - they were incredibly accommodating and made sure I had everything I needed throughout my stay. Can't wait to come back!

The hotel breakfast menu could use some improvement.

My partner and I had a wonderful time staying at a hotel in Guatemala City. The location was perfect as it was relatively close to the airport, making our commute hassle-free. We also appreciated how it was conveniently situated near upper level conveniences, allowing us to easily access shops and restaurants. Additionally, the hotel was just a short distance away from a large shopping center, providing us with plenty of options for entertainment and dining. The room itself was spacious and comfortable, offering a relaxing atmosphere after a long day of exploring. The bathroom was clean and well-maintained, with all the necessary amenities provided. The service was exceptional, with friendly and helpful staff who made us feel right at home. The breakfast buffet was delicious and varied, ensuring that we started our day with a satisfying meal. it was a memorable experience.

We did encounter one negative aspect during our stay. The pool/bar area could have been designed better for a more comfortable experience, as there were issues with the loungers and the gusts of wind.

The design and atmosphere are refreshing. The staff is nice and helpful. The gym has snacks, water, and towels. The rooftop pool offers beautiful views. The location is great with many restaurants nearby.

We only stayed here one night but I wish we could have stayed longer. Everything about this hotel exceeded my expectations, all while being an appropriate price for the quality. The design and atmosphere are very refreshing. Sometimes hotels are so generic and contemporary you can barely tell what city you're in, but this place does the "modern mayan" feel very well. The staff was very nice and very helpful, they even gave me a cup of coffee to drink while I waited for the 5am airport shuttle. Will definitely come back again!

Totally recommend this hotel.

Convenient location, supportive staff, EXCELLENT cleanliness, comfortable rooms, great food, amazing rooftop pool.

We had an incredible stay at this hotel. The interior design was stunning, from our beautiful and spacious room to the trendy rooftop restaurant and pool with breathtaking views. The hotel had a well-equipped gym with healthy snacks and towels available. The staff went above and beyond, with the manager assisting us when we needed medicine delivered to our room and a helpful staff member ensuring our safe departure in an Uber. The location was fantastic, being conveniently situated next to a mall and close to all the best restaurants in the city.

Nothing to dislike.

The breakfast at the hotel was absolutely delicious, offering a variety of options to suit everyone's taste. The rooftop pool was a real highlight, with its warm temperature and stunning views of the city. Additionally, the staff at the hotel were incredibly helpful and welcoming, making our stay even more enjoyable.

One of the downsides of our stay was the strong sewage smell throughout the entire building. It was quite unpleasant and made us question the hygiene of the hotel.

For the price we paid, the value was exceptional. The room was spacious, clean, and incredibly comfortable. The location was convenient, with a commercial center and restaurants nearby. The staff at Hyatt Centric were friendly, welcoming, and always ready to assist.

The hotel breakfast menu could be improved by offering a wider variety of options.

During my recent business trip, I had a very comfortable stay at a hotel in Guatemala City. The rooms were impeccably clean and comfortable, providing a great space to relax after a long day of work. The staff at the hotel were exceptional, always friendly and eager to help with any request I had. The location of the hotel was also a major plus, as it was surrounded by a variety of restaurants and a shopping mall, making it convenient to find a place to eat or pick up any last-minute items I needed.

While my overall experience was positive, there were a few aspects that I didn't particularly like. First, the breakfast options were limited and not worth paying for, but thankfully there was a cafe in the lobby that served delicious coffee and pastries.

Very comfortable and stylish rooms. Exceptional staff, always eager to assist. Delicious and diverse breakfast options. Convenient location near restaurants and shopping. Stunning rooftop with great views.

Great location in the financial district with plenty of dining options nearby. Modern, well-equipped rooms with comfortable beds. Delicious breakfast with a variety of options to choose from. Helpful and professional staff at check-in. Beautiful rooftop pool and bar with excellent service.