Great location, spacious room, comfortable bed, good shower, free hot tub, helpful staff.

Don't have any issues at all.

The hotel offers good value, spacious rooms, and a large bathroom with hot water. The thermal spa is enjoyable, and the location is great, right off the main street. The hotel has a generator for uninterrupted power during blackouts. The staff at the front desk, particularly Alma, are kind and helpful. There are plenty of indoor spaces to relax in.

There was nothing I didn't like.

We had a fantastic stay in this city. The hotel facilities were clean and well-maintained. The location, by a lovely garden with peacocks, was perfect. The hotel provided easy parking, and we found transportation to be convenient. The hotel was located on the street with Pana Rock, making it a great spot for shopping. The staff was friendly and helpful. a wonderful experience.

Hard to think of anything negative.

The hotel's central location in Panajachel is a major advantage, as it allows easy access to restaurants, banks, and the beautiful lake. The rooms are spacious and clean, with comfortable beds and pillows that ensure a good night's sleep. The hotel's attention to detail is evident in the beautiful garden, where balloons are thoughtfully placed, creating a pleasant ambiance. Additionally, the availability of wifi in the rooms is a convenient feature for guests.

All was well at this hotel.

our recent stay was amazing. regis hotel spa in panajachel exceeded our expectations. the location in the center of town was perfect, and the natural mineral springs were a wonderful treat. the staff were helpful and the room was clean and spacious. we loved the hot pools and the relaxing atmosphere.

Wifi was slow.

We were impressed with the spaciousness of the room at Regis Hotel Spa. The comfortable beds and quiet nights ensured a good night's sleep. The hot showers were a welcome treat after a long day of exploring. Plus, the TV had great channels for English speakers. we had a comfortable and relaxing stay.

The outdated rooms could use some renovations to bring them up to date. The lack of proper lighting and broken shower window were minor inconveniences.

We had an amazing stay at a hotel in Panajachel. The location was perfect, allowing us to easily explore the town and enjoy beautiful views of the surrounding volcanoes. The rooms were spacious and well-equipped, ensuring a comfortable stay. The friendly staff provided excellent support throughout our visit, making us feel welcome and taken care of. The addition of thermal pools and a sauna was a wonderful surprise and added to the overall relaxation of our stay. Despite a minor issue with the drainage in the shower, we thoroughly enjoyed our time at the hotel and would definitely recommend it to others. we had a fantastic experience and would love to return in the future.

The spa facilities were outstanding, with a sauna and thermal baths that were perfect for relaxation. the beautiful gardens added to the serene atmosphere. the free breakfast offered a decent selection and there were several nearby options for breakfast as well. the large, hot shower in the room was a great perk.

The room could use some updates, especially the mattress. the limited comfortable sitting areas in the garden were a bit disappointing, as well as the lack of hammocks.

The location of this hotel is unbeatable, right in the center of town with easy access to shops, food places, and a pharmacy. You can step out onto the main street and find everything you need within a few feet. the rooms are spacious and clean, providing a comfortable stay.

The bathroom could use some improvements, with one review mentioning a broken shower window and another mentioning cleanliness issues.

We absolutely loved our stay at this hotel. The aguas thermales were amazing - there were two pools, both very clean and heated with volcanic spring water. The hotel grounds were park-like and beautiful, with a lovely garden. The location was perfect, right in the center of the city close to all the shops and attractions. The staff was friendly and the breakfast was delicious. It truly felt like living like royalty for an incredibly affordable price.

Nothing, all excellent.

We loved our stay at this hotel. The room was spacious and quiet, allowing us to get a good night's sleep. The beds were comfortable and the hot showers were a great way to relax. The hotel facilities were excellent, especially the natural hot springs which provided a peaceful oasis. The location was ideal, being close to the shuttle office and in the center of everything, making it convenient for transportation and exploring the city. The parking was secure and it was a nice amenity to have on-site. The staff was friendly and accommodating, making our stay even more enjoyable.

All was good.

Great location, clean rooms, hot thermal spa water, friendly staff, good food, easy access to public dock.

Was all great.

Central location close to restaurants, bars, and lake access. Relaxing spa with hot pools and sauna. Friendly staff and clean rooms with comfortable bedding. Good water pressure in the shower. Enjoyed a peaceful stay with beautiful grounds.

This hotel offers great value for money, with affordable prices that won't break the bank. The staff is friendly and attentive, providing excellent service throughout our stay. The location of the hotel is perfect, allowing us easy access to the main street and the convenience of nearby transportation. The beautiful gardens and the hot pool were a highlight, providing a relaxing and enjoyable experience.

Although there were minor issues, overall everything was satisfactory.

the location of this hotel, tucked away off the main street, was perfect. I loved the convenience of being close to restaurants and other attractions while still enjoying a quiet atmosphere. the highlight of my stay was the large and comfortable room, which allowed me to relax and unwind after a long day of exploring. the thermal spas at the hotel were a wonderful treat, providing much-needed relaxation. the front desk staff, especially Alma, were incredibly kind and helpful throughout my stay. the hotel also had a generator, ensuring that I had uninterrupted power during thunderstorms. I particularly enjoyed the various indoor spaces available for relaxation. I had a fantastic experience at this hotel and would highly recommend it.

Nothing that I didn't like. 😊