I recently stayed at Hotel Phoenix for three nights during my trip to Iceland. The staff went above and beyond to provide excellent customer service. The rooms were spacious, clean, and well-equipped with comfortable beds. The location of the hotel was perfect, with easy access to transportation and city attractions. The breakfast offered a wide variety of delicious options, and the staff even provided daily weather updates and interesting facts about Iceland. Additionally, they helped me navigate the bus schedule for my airport transfer. a fantastic experience!

I highly recommend this hotel!

I had a wonderful stay at a charming hotel in Reykjavik. The room was cozy and beautifully decorated, making me feel right at home. The breakfast provided was delicious, with a variety of fresh options. The location was perfect, just a short walk away from the city center and easily accessible to the bus stop. The staff were kind and accommodating, going above and beyond to make my stay enjoyable. I highly recommend this hotel for a comfortable and enjoyable stay in Reykjavik.

Clean, spacious rooms with comfortable beds. Friendly and helpful staff available 24/7. Convenient location close to city center and transportation. Good breakfast with customized options. Safe and welcoming atmosphere for solo travelers.

For those looking to stay in a quiet residential area, this hotel is the perfect choice. Located on the main shopping street, it offers easy access to the city centre. The rooms are exceptionally clean and comfortable, with elegant and unique decor. The breakfast, although lacking in variety, is served on a platter and is of good quality. The staff provides a warm and welcoming atmosphere, making guests feel at home. Facilities include British programs on the television, ensuring entertainment during your stay.

The hotel was in a fantastic location, making it easy to walk everywhere. There were also grocery stores close by which was super convenient. Another great aspect was that all the excursion pick-ups were from a bus stop just a 2-minute walk away.

One downside was the breakfast timing, as it was only from 7.30 to 9.30. This didn't work well for me as I had two early morning excursions and missed breakfast by a few minutes.

The hotel had a warm and welcoming atmosphere. The staff were brilliant and helpful. The complimentary breakfasts were excellent. The room was comfortable and spacious. The location was convenient.

Nothing at all.

Lovely and helpful staff. Comfortable and spacious room. Extremely comfortable bed. Delicious and abundant breakfast. Assistance with bus schedules. Beautifully furnished public areas and rooms. Remodeled bathroom. Separate sitting area with desk and table. Engaging and helpful host. Convenient location for walking. Free street parking. Chocolates on the pillows. Gentle and warm atmosphere.

All was good.

The hotel was really clean and had great facilities. The staff was friendly and helpful. The location was perfect, close to downtown but not in the noisy center. Transportation was convenient, with easy access to the central bus station. The breakfast was delicious.

Nothing to complain about at all.

Our room was clean and spacious, with a comfortable bed and a great shower. The hotel was conveniently located near the main street, making it easy to explore shops, bars, and restaurants. One of the staff members was helpful with recommendations.

Rude and inflexible staff, outdated facilities, and overly strict rules.

We had a fantastic stay at this hotel. The staff were brilliant, offering warm and friendly service. The complimentary breakfasts were excellent - huge and tasty. The hotel had a gentle and warm feeling about it. The rooms were charmingly presented, cute, and kept toasty warm from the cold outside. The location was amazing, just a short walk down the road onto the main shopping street. There was also a tour bus stop just five minutes away. The hotel is very close to the center but far enough away to be quiet. The hotel facilities were clean and well-maintained.

I was pleasantly surprised by the warm welcome and helpfulness of the staff at Hotel Phoenix. They made me feel at home right away. The room itself was stunning, with beautiful furnishings and comfortable amenities. I especially enjoyed the amazing breakfast spread every morning, which felt like a mini silver service. The location was perfect, allowing me to easily walk to the main shopping district and explore Reykjavik. The close proximity to restaurants, fast food outlets, the harbour, and a supermarket made my stay even more convenient. The staff also kindly assisted me with my luggage, ensuring a hassle-free experience.

Although I have nothing major to complain about, it would have been nice to have the option to boil a kettle in my room. However, this minor inconvenience did not take away from the overall excellent experience at Hotel Phoenix.

The room was clean with a comfortable bed. The continental breakfast was satisfying, and they provided regular laundry changes. Parking was free on the street outside. Friendly staff and a convenient location close to the city center.

This hotel was exactly what we were looking for. It's close enough to everything in the city that you don't feel like it's a chore getting there, but far enough away that you feel like you're going home for the night. The staff were absolutely fabulous and incredibly helpful, often going out of their way to get us exactly what we're looking for. Daily breakfast was also wonderful and filling. It was a joy to stay here and we look forward to repeating the experience next time we're in town.

I do recommend this hotel.

Located on a main street. Helpful employees provide information. Amazing breakfast with coffee, juice, ham, cheese, and yogurt. Felt like home with comfortable bed and fridge. Free wifi. Looking forward to visiting again.

The hotel had a charming antique style and spacious rooms with ample shelf space in the bathroom. The bed and pillows were comfortable and provided good support. There were also amenities such as a wardrobe, desk, and armchair. Free Wi-Fi was available. The hosts were friendly, chatty, and shared interesting trivia about Iceland. The location was close to the city centre, a bus stop, and within walking distance of the bus terminal. The breakfast offered tasty options and catered to vegetarians and vegans.

Felt extremely safe, nothing to complain about.