The hotel has a great ambience with welcoming staff. the rooms are clean, comfortable, and spacious. the buffet breakfast is delicious with a wide spread. Staff members like Felcia, Das, Jhansi, Sindhu, and John are friendly and helpful. the location is excellent and accessible, with everything close by. a highly recommended property with courteous and caring staff.

Felt safe and secure, no complaints.

The Fortune Resort Sullivan Court in Ooty offered a peaceful retreat with stunning views of the city. the ambience was welcoming, with attentive staff like Felcia and Dinesh. the room was impeccable. the spa and wellness center provided a relaxing escape, while nearby landmarks like St Stephen's Church and the Rose Garden enriched our family bonding experience significantly. the only downside was the understaffed dining area.

I found the hotel to be a charming escape from the city, with beautiful gardens and a serene atmosphere. The eclectic history references may not suit all tastes, but the exceptional service, comfortable rooms, and delicious breakfast made my stay perfect. Some rooms lack the promised mountain views, with minor cleanliness and service issues reported. A warm staff, evening tea, and high-quality food make Sullivan Court a delightful choice for an Ooty getaway.

The hotel is located on a quiet hillside, providing a peaceful and serene atmosphere. It is very near the beautiful Rose garden, making it a convenient spot for nature lovers. The hotel is also just a short walk of 10-15 minutes from the bustling markets, allowing guests to easily explore the town.

Not all rooms offer good views of the mountains.

The staff at Fortune was incredibly helpful and friendly. They went above and beyond to accommodate our needs and made us feel welcome throughout our stay.

I selected this hotel for a work session due to its 2 meeting rooms available for events. the staff efficiently accommodated our needs without any hassle, ensuring a smooth and productive experience.

The one service I missed for work was a lack of a dedicated coworking space or business center with printing facilities.

The staff were amazing, especially Venkatraj, John C, Babu D, and Mahendra. They were friendly, attentive, and helped with all our requests. The rooms were comfortable and clean, with great facilities. The location was convenient, with easy access to the rose gardens. a recommended stay.

Friendly staff, great location, spacious room, comfortable bed, extensive breakfast spread, hygienic environment.

Don't have any issues at all.

I recently stayed at a luxurious 4-star hotel and I must say it was worth every penny. The staff were extremely courteous and responsive, going out of their way to help me with any requests I had. The hotel is conveniently located near all the popular sightseeing places, making it easy to explore the city. The rooms were beautifully refurbished, providing enhanced comfort and quality services. The highlight of my stay was the exceptional complimentary breakfast, with a wide variety of delicious options. this place offers great value for money and I highly recommend it to others.

This hotel is a great choice for families looking for a luxurious and comfortable stay.

During our Thanksgiving getaway, we got to enjoy some wonderful complementary perks at our hotel. the location had stunning views of the surrounding hills and was conveniently located near local attractions. We also appreciated the friendly and helpful staff at the hotel, who made our stay more enjoyable.

There were some aspects of the hotel that could be improved. the breakfast buffet was lackluster and could have offered more variety.