the convenience of being able to stroll around anytime and the warm hospitality from the front office manager made for a comfortable experience. improvements could be made in clearer signage for easier accessibility and better communication regarding charges on bills.

The staff at Ramada was absolutely exceptional, with Palak going above and beyond to assist us in every possible way. the hotel offered comfortable and spacious interconnecting rooms, a well-equipped fitness center, and a decent play area with activities for children, making it a family-friendly option. the Glasshouse restaurant was beautifully designed, and the complimentary high tea service accompanied by live music in the evenings added a lively touch to our dining experience. the location of the hotel right on Mall Road made it convenient for us to explore the surrounding area easily.

Integrity concerns with billing accuracy

ramada is super clean with cozy rooms right off the mall road. the valley view from the balcony is stunning. the staff - especially palak and farmaan - are top-notch and go the extra mile to ensure a fantastic stay. the restaurant - glasshouse - serves great food with live music every night.

Would be happy to recommend.

The tavern at Ramada in Mussoorie served a delightful risotto that tantalized my taste buds, leaving me craving for more culinary adventures. the exceptional staff, especially Palak, added a touch of warmth and went above and beyond to ensure a comfortable stay. the hotel's play area and activities for children made it a hit with families.

The bathroom at the hotel is cramped, but even in the tiny space, the hospitality and service still sparkled. the location, slightly off the mall, wasn't a major letdown as it offered a peaceful respite from the bustling noise, adding a touch of tranquility to the vibrant atmosphere of Mussoorie.

Great location on Mall Road with sunrise and sunset views. Fun fair for Holi festival, valley-facing rooms, and superb staff.

Felt like a cozy home away from home, no complaints.

Our recent stay at this hotel was truly exceptional. the staff, especially Anshika, was incredibly caring and friendly, always going the extra mile to ensure we had a memorable experience. the room service was prompt and efficient, and the housekeeping maintained a high standard of cleanliness throughout our stay. the restaurant served delicious meals and the complimentary high tea with live music in the evenings was a delightful touch.

One aspect that could be improved is the limited service staff, which sometimes made the hotel feel a bit crowded and chaotic, resembling a fish market at times. although the restaurant's food was good, the menu options were somewhat limited and the quality of the breakfast was average.

We had a wonderful stay at this luxurious hotel. The location is absolutely perfect, right at the center of the city and surrounded by the magnificent hills. The service here is top-notch, with staff going above and beyond to ensure our comfort. The room amenities were excellent, with everything we needed for a cozy and relaxing stay. The hotel also offers a wide range of services, from car hire to dry cleaning, making our stay hassle-free. The hotel's restaurant and bar provided delicious meals and a great atmosphere, and we enjoyed the live entertainment as well. the staff here gave us exceptional service and made our stay truly memorable.

We highly recommend this hotel to anyone looking for a comfortable and luxurious stay.

Convenient location, breathtaking views, attentive staff, exceptional service, spacious rooms, great activities for children.

No issues.

The hotel is conveniently located right on the mall road, making it easily accessible to shops and restaurants. The rooms are spacious and comfortable, providing a relaxing stay. The staff is courteous and helpful, ensuring prompt service.

The noise level from the bustling mall road can be disturbing for light sleepers.

My friends and I had a blast hopping around the Mall Road shops and thrilling ourselves with cable car rides at HOTEL TRIPLETS ENTERTAINMENT. the hotel's location was super convenient for our late-night food cravings and early morning mountain hikes.

Wish there was a livelier nightlife scene nearby for young party-goers like us to let loose and dance the night away.

During my recent stay at Ramada, I was incredibly impressed with the excellent hospitality and attentive service provided by the staff. They truly went above and beyond to ensure that my needs were met and that I felt like a valued guest.

Convenient location, breathtaking views from valley view room on first floor. Excellent service from all staff, especially Palak. Interconnecting rooms were clean and spacious. Enjoyable activities for children and a pleasant dining experience at the restaurant. Satisfying all needs and even offering personalized menu options. a special stay.

Had an amazing romantic escape in the mountains. the serene and peaceful atmosphere was perfect for a romantic getaway. the staff was friendly and efficient, providing us with all the necessary amenities. the view of the surrounding mountains was breathtaking. the location was perfect for exploring the nearby attractions and scenic spots. the hotel's food was delicious, particularly the local cuisine they offered. They even had a lovely outdoor seating area to enjoy meals with a panoramic view of the area.

The main issue was the difficulty in finding the hotel. the roads were narrow and confusing.