The hotel is conveniently located near the city center, with easy access to shops, offices, and public transportation. The nearby Metro station makes it convenient to explore the city, with a short ride to the popular Lulu Mall for a great shopping experience. The spacious and clean rooms provide a luxurious experience, and the hotel's restaurant serves mouth-watering cuisine. The staff members, such as Mr Faisal and Mr Xavier, are professional, friendly, and go above and beyond to make guests feel at home.

One disappointment was that the hotel couldn't accommodate an early breakfast request for a departing guest with an early morning flight.

Spacious rooms, friendly staff, great location near train station and ferry. Excellent food, both in the restaurant and room service. Impressed with the professionalism and friendliness of the doorman.

During my New Year's stay, I absolutely loved the central location of the hotel. It was conveniently situated near the main attractions, making it easy to explore the city. The spacious rooms were a major plus. They were clean, comfortable, and provided ample space to relax and unwind after a long day of sightseeing. I really enjoyed the friendly and helpful staff who went out of their way to ensure a pleasant stay.

There were a few downsides to my experience. the service was quite slow, especially during dinner times.

Spent Xmas at a hotel in the beautiful coastal city. Rooms were spacious and clean with a cozy bed. Breakfast spread was fantastic with a good selection of local dishes and freshly squeezed juice. Loved the rooftop pool and stunning views of the sea. The location was perfect, just a short walk to the beach and great restaurants nearby. A highlight was the friendly staff who went above and beyond to make our stay special.

The internet was spotty, making it hard to stay connected with loved ones during the festive season. The staff had trouble with our bills, which caused some frustration and delay during our check-out process.

During my recent stay at Grand Hotel, I had the pleasure of attending a family gathering in one of their banquet halls. From the moment we started planning the event, the manager's helpful attitude stood out. With many elderly attendees, the hotel's reputation for excellent food made it the perfect choice. The attentive and friendly staff ensured that all arrangements were well taken care of, and the high-quality food exceeded our expectations. The hotel's central location made it easily accessible for everyone. I highly recommend Grand Hotel for hosting memorable functions like ours.

The Grand Hotel in Kochi was well located, charming, and cozy. The staff were courteous and helpful, and the food was healthy, tasty, and attractive. The executive room was spacious, well-appointed, and clean. The air conditioning, beds, and linen were comfortable and of high quality. The washroom had reasonable amenities, and the rack rates were reasonable. a highly recommended stay.

Nothing I didn't like to be fair.

The Grand Hotel in Kochi is well located and charming. The staff are friendly, courteous, and helpful. The food is excellent and well-prepared. The rooms are spacious, clean, and comfortable. The service provided by room service, front desk, housekeeping, and laundry is prompt and efficient.

Nothing negative to say.

We recently had a wonderful stay at this hotel and would highly recommend it to families. The hotel's location was perfect, as it is right in the center of the city and close to everything. The metro station and train station were just a short walk away, making it easy for us to explore the city. The staff provided excellent service, with room service available 24/7 and a helpful concierge who assisted us with car hire and tours. The rooms were spacious and well-appointed, with amenities such as air conditioning, a mini-bar, and a dining table. We were also impressed with the hotel's facilities, including the on-site restaurant and bar/lounge area, where we enjoyed delicious meals and drinks. The free Wi-Fi and 24-hour reception were also a plus. our stay at this hotel was outstanding, and we would definitely stay here again in the future.