As a larger group of friends, we loved the spacious rooms and private plunge pools. The lush garden surroundings and open spaces created a relaxing atmosphere. The staff at the reception, apart from the travel desk, were lovely and professional.

Felt like royalty, no reason to complain.

I was personally wowed by my stay at Heritage Madurai. The private pool villa I booked was perfect, with a heritage touch and comfortable beds. The surrounding leafy environment was well-maintained. The resort had great facilities including a well-maintained pool, table tennis, and a decent gym. The restaurant offered a good variety of food and sitting outside in the natural surroundings was a calming experience. The travel desk was prompt and the cars were well-maintained. I highly recommend this hotel.

our second stay at heritage was even better than the first. the peaceful atmosphere and impeccable service made us feel truly pampered. the breakfast had a wide variety of options, although a cappuccino or flat white would've been a nice addition. we can't wait to return!

Limited coffee options at breakfast.

The hotel is located next to a factory, yet it's surrounded by unbelievable greenery. Guests can enjoy extensive gardens and dine in a restaurant with a great ambiance. The staff is friendly and the rooms have ample space. Plus, the guests can relax in their own private pool and enjoy effective air conditioning. The breakfast is wide in variety and is served at an early time convenient for those who want to check out early.

There were some complaints about cleanliness and service during the stay.

Peaceful refuge, clean rooms, friendly staff, delicious breakfast, comfortable.

No significant negative aspects.

The resort had great rooms which were well-maintained and spotless. The staff took good care of the rooms and even decorated them with towel art and flowers. The garden was beautiful and well-maintained, perfect for a nice walk and enjoying nature. , the location of the resort was ideal, offering easy access to key attractions in the city. I really enjoyed the overall experience and would recommend it to others.

There were a few things that I didn't like during my stay. The staff seemed more focused on entertaining international travelers, neglecting the needs of other guests.

Great heritage-style rooms, unique pool design and courteous staff. The location is surprisingly green for being in the middle of the city. The breakfast has a range of options and the evening meals are delicious and reasonably priced. Service throughout the entire visit was excellent.

Staff were friendly & welcoming. Good location & clean facilities. Enjoyed the complimentary breakfast and Wi-Fi.

No hot water in the shower on our last day. Noisy guests in the neighboring room kept us awake most of the night.

The value for money at Heritage was exceptional. The room was fantastic, with spaciousness and comfort that exceeded our expectations. The private plunge pool in the villa was a highlight, adding a luxurious touch to our stay. The location was perfect, offering a peaceful escape from the busy city. The staff treated us with great kindness, and their helpfulness made our experience even more enjoyable.

The breakfast menu could offer more variety.

The stay at this hotel has been a luxurious experience, with exclusive amenities that fulfilled my needs. The indoor swimming pool and the sauna were unique aspects I have enjoyed, while the garden area provided a calming atmosphere for relaxation. The spa centre services were professional with a wide range of massage options.

The only minor issue was with the restaurant. Although the breakfast and packed lunches options were good, the dinner was a bit disappointing.