I couldn't be happier with the value I got for my money at the Oberoi Grand. The room was fantastic, spacious and comfortable. The location was perfect, right across from the main bus station and within walking distance of other attractions. The staff treated me like royalty, always going the extra mile to make my stay memorable.

The morning meal could've been improved with more flavor and taste.

During our stay at Oberoi, we were pleasantly surprised by the attention to detail and exceptional service. The staff went above and beyond to ensure our comfort and satisfaction. One particular incident stood out when I mentioned my love for the perfume in the oil burner. The trainee at the front office, Gurpreet, made it a point to gift me a bottle of the perfume, even going out of her way to find me. It was such a sweet gesture that made our stay even more memorable. The hotel staff, including Niharika from housekeeping and floor supervisor Neelesh, were extremely courteous and helpful. The level of professionalism and friendliness exhibited by the entire staff is unmatched compared to other hotels we have stayed at around the world. The Oberoi Grand should be proud of their exceptional team.

Although our experience at Oberoi was largely positive, there were a couple of minor drawbacks. The bathroom had a small size, and the placement of the toilet in the middle was a bit inconvenient.

The hotel is conveniently located near all the main tourist attractions, making it easy to explore the city. Additionally, the hotel staff were extremely friendly and went above and beyond to make our stay enjoyable.

We found the room to be a bit lacking in amenities. The bathroom did not have a bidet attached to the toilet seat, and the window in our room was small and overlooked some houses, which was not very impressive.

The hotel staff went above and beyond to ensure our stay was enjoyable. They even arranged transportation for us upon arrival. The location of the hotel was perfect, right in the heart of the city and close to all the main tourist attractions. Additionally, the toiletries provided were of exceptional quality.

The breakfast made up for the dinner's shortcomings.

Travelling alone, I thoroughly enjoyed the exceptional service and hospitality at threesixtythree. The housekeeping was excellent and the staff, including Rahul, Arjun, and Sara, made me feel incredibly welcome. The location is perfect, right at the center of Kolkata, yet the hotel grounds offer a peaceful escape. The food, especially the special buffet during the Durga Puja festival, was superb. The staff went above and beyond to make my stay memorable, even arranging last-minute requests. The attention to detail, like organizing my cables and chargers, was superb. Looking forward to my next visit!

I felt lucky, no complaints at all.

This hotel has a perfect location in the heart of the market area. The rooms are complete with all the required amenities including a well-stocked minibar and an iron. The staff is well-trained and helpful, and the breakfast has a wide range of options.

None of the aspects of this hotel could be improved as everything was perfect.

As a light sleeper, I appreciated the peaceful and quiet ambiance of the hotel. The comfortable and cozy beds ensured a restful night's sleep.

I felt completely safe and secure throughout my stay, with no issues or complaints whatsoever.

We were pleasantly surprised by the immaculate attention to detail throughout the hotel. The check-in process was smooth and hassle-free. The serene atmosphere in the pool area was perfect for an afternoon of rest and relaxation. highly recommended.

The hotel's location in the center of the Calcutta mayhem proved to be one of the highlights of my stay. Being within walking distance to everything in the middle of Kolkata was incredibly convenient. The breakfast provided was delicious and had a wide variety of options. The staff at the hotel were extremely helpful and friendly, making my stay even more enjoyable.

Nothing, it was perfect.

We had a romantic escape and enjoyed the luxurious atmosphere of the hotel. The room was beautifully decorated and the bed was comfortable. The location was perfect, with easy access to nearby attractions and shopping areas. We also loved the delicious breakfast spread offered at the hotel.

There were a few disappointments during our stay. The pool was quite cold, which made it less enjoyable to swim in.

I recently stayed at The Oberoi in Kolkata for four nights and I couldn't have been more impressed. From the moment I arrived, the staff went above and beyond to make my stay memorable. The suite upgrade was stunning, with luxurious amenities and beautiful views. The service was impeccable, with friendly and competent staff catering to my every need. The spa treatment was top-notch, and the cleanliness of the hotel was exceptional. The food was delicious, with a wide variety of fresh options. The breakfast buffet was a highlight, and the coffee was fantastic. The reception staff even arranged a convenient Uber taxi for my airport transfer. an amazing experience.

I highly recommend this hotel.

Iconic hotel, traditional feel, soundproof rooms, helpful staff, outstanding food, accommodating to dietary restrictions.

Nothing everything was great.

I recently stayed at a hotel in the center of a bustling city and had a fantastic experience. The location was perfect, with easy access to nearby attractions. The staff, including Ali the fitness instructor, Washid and Avirup from ThreeSixThree restaurant, and Ethan from front-of-house, were all very friendly and welcoming. The room I stayed in was spacious and well-maintained, with a comfortable bed and a stunning view. The bathroom was clean and had all the necessary amenities. The service throughout my stay was top-notch, with staff members going above and beyond to make sure I had everything I needed. The breakfast buffet was delicious, offering a wide variety of options. it was a memorable stay with excellent facilities and exceptional service.

That the hotel experienced some minor communication issues regarding special requests, which led to a small inconvenience.

I arrived at The Oberoi Grand on Monday evening after a delayed flight. Despite the inconvenience, the check-in process was smooth and the staff were incredibly helpful. They even went above and beyond to assist me when I experienced swelling after dental surgery. From the bellboy to the manager, everyone took care of me, providing me with medication, ice packs, and sweet desserts. Their kindness and attentiveness were truly exceptional. The hotel itself, with its heritage charm, still offers modern amenities and is both clean and comfortable. The food at the hotel is excellent, although slightly pricier by Indian standards. I highly recommend this hotel for its fantastic staff and facilities.

While my overall experience was amazing, the only downside was the check-in process. Despite arriving just 45 minutes after the designated check-in time, we were made to wait for 40 minutes as the rooms were being sanitized.

Excellent breakfast with local cuisine options and great masala chai. Friendly and well-trained staff with prompt service. Comfortable and clean rooms with ample supplies. Enjoyed the peaceful pool area and attentive service. Would definitely recommend this luxury oasis in the chaotic city.