The check-in process was smooth and the staff helped with luggage. The suite room was clean and spacious, while the executive room had a table, seats, and a small couch. The restaurant, Orion, offered a fantastic dinner buffet with great-tasting dishes. The staff, both in the hotel and restaurant, were proactive, thoughtful, helpful, and friendly. The property had a welcoming look and feel, and the staff accommodated all extra requirements promptly. Special mention to Mr. Agin and Ms. Priyanka at the reception for their assistance and the darban at the gate for his friendly demeanor. a great stay with an awesome staff.

Felt very well taken care of, no complaints at all.

The hotel is conveniently located near the city center, making it easy to access the Residency Tower and explore Trivandrum. The rooms are spacious and well-maintained, with comfortable beds and clean bathrooms. The staff is friendly and helpful, providing quick room service and prompt replies to any requests. The breakfast offered is tasty and the restaurant dishes are excellent. Additionally, the hotel is close to attractions like the zoo, offering opportunities for leisurely outings.

The hotel lacks any scenic views due to the surrounding buildings, which may disappoint those looking for picturesque vistas.

I had a fantastic stay at this hotel. The location was perfect, right in the heart of the city. The service was top-notch, with room service and car hire available. The housekeeping was excellent, keeping my room clean and tidy. I also enjoyed the welcome drink and the tours and ticket assistance provided by the staff. The room amenities were great, with air conditioning, a mini-bar, and a sitting area. The terrace was a lovely place to relax and enjoy the view. The soundproofed rooms ensured a peaceful night's sleep. The free toiletries and electric kettle were a nice touch. The television and alarm clock were handy, and the parquet floor added a touch of elegance. The dining restaurant offered delicious food, and the in-room breakfast was a convenient option. The bar/lounge area was a great place to unwind, and the packed lunches and special diet menus were a thoughtful touch. The staff, especially the manager, were friendly and attentive.

This place is highly recommended for everyone.

We had a weeklong stay at a hotel in TRV and it was absolutely amazing. The highlight of our trip was the comfortable and safe stay at a hotel near the city center. The staff were quiet courteous and the food was tasty. The buffet breakfast at the hotel was excellent and the hotel had a great atmosphere. We also enjoyed the special event on books and presentations by international authors. I highly recommend this hotel for a pleasant stay in TRV.

Friendly staff, amazing breakfast buffet, nice rooftop pool, comfortable beds, quiet room, good WiFi.

All was perfect.

Smooth check-in and helpful luggage assistance. Clean and spacious suite rooms with bath tubs. Fantastic dinner buffet at the restaurant. On-time taxi service. Complementary breakfast with tasty Masala dosa and fresh grape juice. Close to shopping areas.

Celebrating New Year's Eve at this hotel was such a great experience. the facilities were amazing, especially the swimming pool and the gym. the location was also perfect since we could easily walk to nearby restaurants and shops. the staff was very friendly and accommodating, making our stay more enjoyable.

The Wi-Fi was a bit slow and sometimes unreliable. the restaurant service was not the best, as it took some time for our food to arrive.