The staff at the hotel were very welcoming and made me feel special from the moment I arrived. The check-in process was seamless and I was seated comfortably while my luggage was taken care of. The pool, spa, and gym facilities were outstanding and provided a luxurious experience. Additionally, the breakfast offered a variety of options including continental, Indian, and Chinese cuisine, ensuring there was something for everyone to enjoy.

One downside of my stay was the lack of variety in the food options. While the breakfast buffet was impressive, I found that the other meals offered limited choices.

The staff provided excellent service. The breakfast buffet offered a wide variety of options. The rooms were clean and spacious with comfortable beds. The hotel transport had wifi, which was convenient. The spa provided a relaxing experience with attentive therapists.

During my recent stay at The Ritz-Carlton, I experienced exceptional hospitality from the staff. They were warm, friendly, and treated me with the utmost respect. Additionally, the beautiful ambience throughout the hotel added to the overall experience. The executive lounge had a great variety of food, and the spa and pool were absolutely wonderful. I will definitely choose to stay here again. I highly recommend this hotel for a memorable and enjoyable stay.

We had an exceptional experience at this hotel. The staff was extremely polite and helpful throughout our stay. The level of security provided us with peace of mind, especially as first-time visitors to this city. The room was exceptionally lovely, with all the facilities we needed. The hotel's location in the city centre was perfect, making it easy for us to explore the main attractions. Additionally, the hotel facilities were top-notch and the free wifi was of good quality. The staff went above and beyond, leaving little tokens and cute messages during our stay.

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The pick-up service was punctual, even at midnight. Friendly staff assisted with check-in directly to the room, saving time. The hotel transport included wifi, a great feature for business trips. The club lounge room offered a warm welcome, with helpful and friendly staff throughout the hotel. The breakfast had a wide variety of hot and cold options.

Beautiful decor, cozy beds, and attentive staff. Special anniversary surprises made it an unforgettable experience. Spa facilities available after checkout. Thank you to the amazing team for the exceptional service.

We had a great location close to Garuda mall, making it convenient for shopping and entertainment. The Market restaurant offered delicious food with a wide variety of options. The hotel's proximity to shopping places was a plus for us. The rooms were spacious and comfortable, providing a relaxing stay. The staff provided excellent service, attending to our needs promptly. The breakfast buffet was superb, with a range of options to choose from. the view from the hotel was pleasant and added to the experience.

One aspect that could be improved is the size and configuration of the bathrooms, which were relatively small and oddly designed.

Exceptional hotel and service!

We loved the free hotel transport with WiFi, perfect for low-budget travelers on business trips. The warm welcome, friendly staff, and amazing club lounge room were all highlights. Complimentary food and a free shuttle to nearby attractions were great perks. Special shoutout to Ishita and Farthik for their helpful and friendly service. And don't miss the cozy spa and attentive therapists who really listen to your needs!

Felt instantly at home, no complaints at all.

This hotel exceeded my expectations in terms of service and amenities. the staff were incredibly helpful and attentive, always ready to assist with any request. the location was also convenient, with easy access to major attractions and business centers. the pool area was a great place to relax after a long day of work.

There were a few issues that detracted from my overall experience. the food at the buffet was not as impressive as I had hoped, and the service in the restaurant could be improved.

Spent Christmas at this hotel and it was amazing! the complementary gingerbread cookies and hot chocolate in the lobby were a sweet surprise. the location was perfect, close to shopping and restaurants. the Christmas decoration was on point, absolutely beautiful.

The room was a bit disappointing, not as luxurious as expected. the bathroom fittings were outdated and the floor was not well maintained.

The hotel was conveniently located in the heart of the city, close to popular attractions and shopping areas. the variety of restaurants, including a rooftop bar with a DJ, provided a great dining experience. the staff were attentive and friendly, making the stay enjoyable.

The hotel was quite far from the main business area, resulting in a long commute. the surrounding area was not well-maintained, and the traffic in the vicinity was quite heavy.

Great location, variety of breakfast options, airport pickup, luxury experience with personal chauffeur, surprise arrangements for special occasions, welcoming staff.

Nothing not to love.

The entire experience exceptional. Polite and helpful staff, high level of security, lovely and well-equipped room, excellent food variety and freshness, prompt room service and cleanliness, courteous and helpful staff in fitness center.

Couldn't fault.

The hotel has a large staff and spa facilities for post-checkout relaxation. The deluxe room is spacious with excellent internet and a beautiful bathroom. The breakfast restaurant offers a wide variety of delicious food. The staycation package includes thoughtful surprises such as room decorations and a delicious cake. The property is well-maintained with thorough sanitization measures.