Great view from room window and pleasant staff. Close to shopping and restaurants.

Dirty towels and bed sheets, room needs a deep clean. the amenities and furniture were outdated, with obvious wear and tear.

I had an excellent stay at the Artotel Suites Mangkuluhur. The building is strategically located and the lobby is spacious and inviting. The newly renovated room had a modern design with cool amenities like electronic curtains and switchable glass for the bathroom partition. The lighting was great and the beds were very comfortable. The staff, especially Mr. Rosadi, provided professional and helpful service, making the check-in process super fast and smooth. As a platinum member of AccorPlus, I was impressed by Mr. Rosadi's explanation of IHG member benefits, making me consider staying more at IHG hotels.

We had a luxurious and comfortable stay at this hotel with exclusive amenities at our convenience. the service was top, notch and the staff were friendly and accommodating. We especially loved the rooftop pool with its stunning views of the city. the room advantages were also top, notch, with clean and spacious rooms that were elegantly furnished.

The only minor issue we had was that there were no private facilities available, but this was not a big deal for us. this hotel is a great choice for anyone looking for a high, end and well, located venue that provides a fantastic experience.