The suite room was spacious and clean. The package included delicious meals. The staff were meticulous and friendly. The gardens and infinity pool were beautiful. The rooms were luxurious and comfortable. The hotel's location was convenient. The spa massage was top class. The breakfast and menu options were excellent.

Not one thing.

The hotel is located right in the center of Ubud, making it convenient to explore the surrounding area. Many restaurants, galleries, and shops are within walking distance. The rooms are clean and well-maintained, providing a comfortable stay. The staff's attentiveness and friendliness ensure a pleasant experience for guests. Additionally, guests can enjoy a delicious breakfast and take advantage of facilities like the pool and art gallery.

The bathroom in some suites could be improved, as it is not air-conditioned and allows mosquitoes to enter through the mesh wiring. Additionally, there were occasional issues with hot water availability, which required some waiting time for it to be restored.

I had a fantastic stay at a hotel in the heart of a popular area. The location was ideal, right on the main road with easy access to restaurants and shops. The room was spacious and luxurious, with a freestanding bath and separate toilet area. The service was top-notch, with attentive staff catering to my every need. The breakfast was delicious and the view from my room was breathtaking. the hotel provided excellent facilities and had a beautiful traditional Balinese style.

My only complaint was that there was some noise from other guests in the morning, which interrupted my sleep.

I was amazed by the attention to detail during my stay at this centrally located paradise. The staff went above and beyond, creating a custom menu for my dietary requirements and ensuring that my favorite fruits were always in the bowl. The location in central Ubud was perfect, and I loved watching the wildlife in the stream below. I highly recommend this hotel.

Surrounded by beautiful rice fields, the location offers a tranquil paradise. The staff is incredibly attentive and friendly, providing personalized service. The atmosphere is relaxed and welcoming, making guests feel like part of a happy family. The pool is refreshing and uncrowded, perfect for a peaceful swim. The breakfast selection is extensive and delicious, served promptly.

The staff made us feel like family! From remembering our names to leaving little surprises in the room, they truly made our stay special. We also loved the comfortable pool, which wasn't overcrowded and had a perfect temperature. Another great aspect was the breakfast menu, which offered a wide variety of dishes and was quick to be served!

The water maintenance caused some dirty water to come from the tap the next morning, and some of the power points didn't work. it was quite difficult to get a reservation for the spa.

I had a fantastic stay at this hotel. It's in a prime location, just a short walk to various attractions including the aquarium and other popular spots. The valet staff provided exceptional service - they were friendly, efficient, and always had a smile on their faces. The hotel had great facilities and plenty of parking options available. The breakfast was top-notch with a wide variety of warm and delicious options to choose from. The staff, in general, were extremely friendly and always went out of their way to assist me.

Was all great.

Good facilities and excellent hospitality were experienced during my stay at this luxury hotel. The exquisite Spa center fulfilled my desires with a full body massage and beauty treatments. The outdoor swimming pool and sun terrace were my favorite spots to enjoy beautiful tropical gardens and relax with poolside snacks and drinks at the bar and lounge area.

A slight limitation was the lack of music at the pool and common areas. Despite this minor point, my overall experience was luxurious and comfortable.