We had a fantastic time at this luxurious hotel. The location in a peaceful area just outside of the city was perfect for us. We enjoyed the tranquility and relaxation that this place offered. The staff went above and beyond to make our stay enjoyable. Their service was impeccable and they were always there to assist us. The room was spacious and well-appointed, with all the amenities we needed for a comfortable stay. Additionally, the hotel offered a range of services such as car hire and laundry.

I would recommend this hotel to anyone.

Staff friendly, always willing to help. Late check-in meal provided. Free shuttle to town. Excellent breakfast choices. Lovely setting. Free welcome massage. Free yoga and tour. Good reasonably priced restaurant. Exceeded expectations, felt at home. Enjoyed yoga and rice field tour. Spa area and hygiene superb. Beautiful design. Breakfast selection plentiful. Relaxing location. Comfortable rooms. Large pools. Dreamy foot massage. Saturday yoga class enjoyable. Good location.

I had an absolutely magical experience at this resort! The staff were fantastic and made me feel incredibly welcome. The resort is surrounded by beautiful rice fields and green trees, creating a peaceful and serene atmosphere. The rooms were private and well-maintained, providing a comfortable place to relax. The free shuttle service to the Ubud city center was convenient and allowed me to explore the area easily. I cannot wait to visit this resort again!

The limited breakfast options, but overall it was still enjoyable.

Dit hotel heeft een geweldige ligging net buiten het drukke Manhattan. Het is slechts een paar metrohaltes verwijderd van Times Square en Fifth Avenue, waardoor je snel in het hart van de stad kunt zijn. Bovendien ligt het hotel dicht bij twee metrostations, waardoor het gemakkelijk is om je in New York te verplaatsen. De kamers zijn ruim en brandschoon, en bieden een prachtig uitzicht op Queens en Upper Manhattan. Ik kon niet stoppen met uit het raam kijken, vooral 's nachts. Het hotel biedt ook een heerlijk ontbijt, met diverse en smakelijke opties. Bovendien was het personeel vriendelijk en attent, en ik waardeerde dat er basisvoorzieningen zoals een föhn, strijkijzer en strijkplank aanwezig waren. De prijzen waren redelijk en ik voelde me veilig en comfortabel tijdens mijn verblijf.

Alles was prima.

Friendly staff, small hotel, arranged activities, clean room, good food, feels like home. Enjoyed yoga, morning walk, massage. Will return. Amazing customer service, helpful staff, always smiling. Beautiful place, fantastic spa, great food, complimentary tea time, shuttle to town. Serene and relaxing. Exceptional service, spotlessly clean room, comfortable. Lovely pool, welcome massage. Dinner surpassed expectations. First-class boutique resort. Regret not staying longer, others extended their stay.

As a solo traveler, I really enjoyed my stay at The Alena. The staff were incredibly friendly and helpful, always making sure that I had everything I needed. The daily shuttle service to Ubud was a great convenience, and the customized day trips with a private driver were a highlight. The spacious rooms and comfortable beds made for a relaxing stay. The menu offered a great variety of delicious food, and the presentation was top-notch.

Felt truly spoilt, no complaints whatsoever.

I had a wonderful stay at a beautiful resort in Ubud. The room was spacious and beautifully decorated, with all the amenities I needed. The breakfast was absolutely amazing, with a wide variety of delicious options. The pool was a great place to relax and unwind. The staff members were friendly and provided exceptional customer service. The resort also offered regular transport into Ubud, making it easy to explore the area. I highly recommend this hotel for a relaxing and enjoyable stay in Bali.

The pool villas were secluded, beautifully designed and had outdoor shower and bathtub. The on-site spa was affordable and incredible. Friendly staff, excellent food, spotlessly clean rooms.

Nothing.

We enjoyed the daily complimentary afternoon tea and the morning rice field tracking with a friendly guide. The shuttle service to the town was also convenient. The peaceful location and comfortable bed ensured a restful stay.

The room size was small and the pool service was slow. Some staff members seemed inexperienced.