I had an amazing stay at this hotel. The staff was friendly and professional, providing excellent service throughout my visit. The hotel facilities, particularly the luxury spa, were top-notch. The indoor and outdoor pools offered stunning views of the surrounding mountains. The cleanliness of the hotel was outstanding, making my stay even more comfortable. The location of this hotel was excellent as well, right in the center of town and close to the ski areas. Additionally, the breakfast provided was delicious with a wide range of food options made from fresh ingredients.

Nothing that I didn't like.

We had a fantastic stay at a hotel in the heart of a charming mountain village. The comfortable rooms, high-end facilities, and top-notch service made our experience unforgettable. The hotel offered a range of activities, from ski hosting to guided mountain walking, which enhanced our stay even more. The food was delicious with a wide variety of options for breakfast and a mouthwatering 5-course dinner. I highly recommend this hotel for a perfect vacation.

Convenient location, great Mountain View, delicious complimentary breakfast and lunch buffet, friendly and well-trained staff, wonderful spa facilities.

Located right in the heart of the village and surrounded by breathtaking mountain views, this hotel offers a prime location for visitors. With the ski lifts just a short distance away, guests can easily access the slopes for a day of skiing or snowboarding. The rooms are spacious and well-equipped, providing a comfortable stay for guests. The bathrooms are clean and well-maintained, offering a relaxing space to unwind after a long day. The service at the hotel is top-notch, with friendly and attentive staff always ready to assist. The breakfast buffet offers a wide variety of delicious options to start the day off right.

The massage treatments at the spa were not up to par, leaving something to be desired in terms of relaxation and rejuvenation after a day on the slopes.

The hotel is situated in a stunning location with great views of the mountain range, and the gardens are beautifully maintained. The staff was friendly and courteous, always willing to help where needed. The spa facilities were amazing, and we particularly enjoyed the steam room and the indoor pool. The food was top-notch, with plenty of options and all dishes prepared perfectly.

The room decor is a bit outdated and could be modernized to bring it up to the standard of other luxury hotels in the area. The outdoor pool was a little too cold for our liking, but it might be better in the summertime.

Fantastic hotel with a great location for the slopes. The ski rooms are convenient and the hotel team is helpful. The 5-course dinner is amazing, almost Michelin standard food. Spa and pools are first class for relaxation after skiing. I highly recommend this hotel.

Staff professionalism, warm service, high-quality F&B, great facilities, easy access to slopes.

Nothing could have been better.

Extraordinary place with high-level food. Relax room with fire, hot tub, and pool provide great outside views. Easy access to slopes, located in the center for a quick walk. Expensive, but the staff is kind, helpful, and professional.

Magnificent spa facilities, friendly professional staff, excellent full board service, beautiful ski slopes, abundant breakfast buffet, proximity to town, large room and nice bathroom

Nothing negative to say.

Had an amazing Easter break at this hidden gem! Absolutely loved the excellent rooms in Vital Residenz, the delicious food with a vast choice in the restaurant, and the outstanding service provided by the staff. The pools and saunas were top-notch, and we enjoyed the free hikes and bike rides organized by the hotel. The location was perfect, being both private and quiet while still being in the center of town and close to ski lifts. Easy access to nearby villages was a bonus. Great value for money!

One drawback we experienced was the constant interruptions from mobile phones of some guests, which took away from the relaxing atmosphere and enjoyment of the excellent food. Additionally, if you're planning on eating late, the staff may begin preparing tables for the next day, which can be loud and disruptive.

This venue is a luxurious place that provided me exclusive amenities such as a Spa & wellness centre, indoor and outdoor swimming pool, sauna, Jacuzzi, solarium, and massage. The service was outstanding, and the staff was always helpful in meeting my needs. The garden area was well maintained and perfect for relaxing. The restaurant served delicious food with a large selection of special diet menus.

The only minor issue I encountered was the limited entertainment options with no live entertainment available.

Excellent facilities, including saunas, indoor and outdoor pools. Friendly and professional staff. Delicious breakfast with a wide range of fresh food. Plenty of entertainment options including hiking, biking, and yoga. Stylish and clean rooms with comfortable beds. Highly recommended.

The hotel offers a wide range of facilities and activities, including a swimming pool, outdoor jacuzzi, sauna, and spa area. There are also hiking and bike tours available, as well as yoga and stretching classes. The staff is friendly and attentive, with waiters who cater to specific food restrictions. The hotel is conveniently located in the town center, within walking distance of cable car stations and the information center. The Mountain View from the hotel, including the rooms, is breathtaking. The complimentary breakfast and lunch buffet are delicious.

Felt totally at home, nothing was too much trouble.

Spent xmas at a 5-star hotel in Ortisei and it was a great experience. The rooms were spacious with great bathrooms and a view of the beautiful surroundings. The hotel was situated in the center of town, making it convenient to explore and just a short walk to the gondola. The spa area was expansive with both indoor and outdoor heated pools, perfect for relaxing after a day of skiing.

The staff was not as welcoming as I expected from a 5-star hotel. Additionally, the breakfast omelets were consistently overcooked and the afternoon snack was light and lacked variety.

I had the most amazing holiday at this hotel. The location was superb, nestled in a mountain village with stunning surroundings. The spa was simply incredible, with a menu of treatments tailored for expectant mothers. The outdoor warm salt pool was like something out of a dream. The staff were attentive and made sure we lacked for nothing. The hotel also had a medical spa with top-notch facilities. I can't wait to go back. I highly recommend this hotel for an unforgettable experience.