We had a fantastic experience staying at this luxurious 4-star hotel. The location was absolutely perfect, right up against the lake, offering breathtaking views. Despite some temporary road construction nearby, the overall atmosphere was still enjoyable. The hotel overlooks a charming public square, with the stunning Lake Como just beyond. The convenience of the location was unbeatable, with easy access to great restaurants, funicular rides, lake tours, and other activities. The staff was incredibly friendly and polite, providing excellent service throughout our stay.

I had a fantastic experience at this hotel! The location was excellent, right in the heart of everything. I could easily walk to the lake, the ferry terminal, and all the shops and restaurants. The staff were incredibly friendly and helpful, always willing to assist with any request. The breakfast was delicious, with a wide variety of options to choose from. I especially loved the fresh gluten and dairy-free choices. The hotel also offered additional services like room service and dry cleaning, making my stay even more convenient. The room was clean and comfortable, with all the amenities I needed. I couldn't have asked for a better experience.

I would highly recommend this hotel to my family and friends. The location, service, and overall experience were top-notch.

I stayed at Hotel Barchetta Excelsior for one day, as I needed a place close to the train station for an early morning airport transfer. The hotel's excellent location provided a coveted view over the lake. The staff was very polite and friendly, offering useful information about my travels. The room was impeccably clean and had all the essentials, including soft cotton towels. I appreciated the elegant design touch of the hotel's logo on wooden artwork, as an art enthusiast. I will definitely return to this hotel for future stays.

I strongly recommend this hotel.

Great location near transportation, shopping, and dining. Comfortable rooms with lake views. Helpful staff. Clean and comfortable accommodations.

We stayed at a hotel with a stunning view of the lake and a convenient location. Our room was on a high floor, offering a magnificent view of the square and the lake itself. We even had a balcony with a small table and chairs to enjoy the view. The hotel's location was perfect, with the metro, buses, and ferries all nearby, making it easy to explore the area.

Although the hotel had a few minor drawbacks, like the broken shower head hook and the outdated TV, they did not significantly impact our stay. The breakfast provided was more than adequate, with a variety of options to choose from.

I recently stayed at a luxurious 4-star hotel near Lake Como and it was a truly remarkable experience. The hotel staff was incredibly helpful and friendly, and they went out of their way to ensure that my stay was comfortable and enjoyable. The location of the hotel was perfect, as it was right in the heart of the city and within walking distance of many attractions and restaurants. The room I stayed in was spacious and well-appointed, with all the amenities I could ask for. The view from my room was absolutely breathtaking, overlooking the beautiful lake. The hotel also offered a range of services and facilities, such as room service and dry cleaning, which added to the overall convenience and comfort of my stay. I would highly recommend this place to anyone visiting the area.

In terms of improvements, I would have liked to see a more extensive breakfast menu, with a wider variety of options available. Additionally, the noise from neighboring rooms was slightly bothersome at times, as I could hear activities such as showering and curtain pulling.

Amazing location with lake view. Helpful and friendly staff. Clean and pleasant-smelling rooms. Great breakfast with a fantastic view. Perfect for exploring the area with boat and car

Nothing bad to say.

The staff were extremely friendly and accommodating, making our stay enjoyable. The room had a pleasant surprise with a balcony. The breakfast room had a charming ambiance and a great variety of food. The hotel's location was perfect, within walking distance of everything.

Felt really good, no complaints.

Convenient location in the center of town. Easy and accessible parking. Friendly and helpful staff at reception

Poor customer service and lack of attention to guest needs. Small and cramped rooms and bathrooms.

I had an amazing stay at this hotel! The staff was incredibly helpful and friendly, especially Dario at reception. He went above and beyond to make our stay special and even ensured we had the best room with a balcony overlooking the stunning views of Lake Como. The location of the hotel was perfect, with everything we needed within walking distance, including the ferry dock, restaurants, and shops. The cleanliness of the hotel was impeccable, and the facilities provided were of a five-star quality.

Hard to think of anything negative. The only minor inconvenience was the early morning noise from construction work, but this is something that cannot be helped.

Friendly staff, accommodating, nice surprise with balcony, charming breakfast room, perfect location.

No renovations needed.

The location of this hotel was incredible. Situated right on the main plaza in front of the boat pier, it was convenient for taking lake cruises and ferries. Moreover, it was surrounded by various restaurants and shops, making it a perfect spot for exploring this city. The hotel facilities were adequate, and the cleanliness was satisfactory. The staff, especially at the front desk and during breakfast, were helpful and accommodating.

Everything was fantastic.

The staff were friendly and accommodating. Lovely balcony surprise. Charming breakfast room with good variety. Perfect location, walking distance to everything. Fantastic location near transportation and Christmas market. Extremely helpful staff. Vegetarian-friendly breakfast. Very clean room. Amazing lake view. Super nice reception. Great cleaning service. Safe and clean hotel.

Nothing it is perfect.

Amazing location on main square, close to Duomo and old town. Great view and balcony from room 686. Friendly and helpful front desk staff. Busy touristy hotel. Enjoyed the American bar for drinks after dinner.

Felt like a true getaway, no reason to complain.

We had the most incredible stay at this amazing hotel. The location couldn't have been better - right on the waterfront with stunning views of the lake. We were able to easily walk to all the best restaurants and shops in the area. The hotel staff were extremely friendly and helpful, making us feel welcome from the moment we arrived. The service was top-notch, with room service, dry cleaning, and housekeeping available whenever we needed it. The room itself was clean and comfortable, with all the amenities we could ask for. We were impressed with the attention to detail and the little touches that made our stay even more special. We would highly recommend this hotel to anyone looking for a luxurious and convenient place to stay.