As women traveling alone, we felt extremely safe and comfortable at this hotel. The beautiful decor and spacious rooms were a major highlight. The central spiral staircase with a lift was a unique feature that added to the overall charm. We loved the regularly changed art on the walls, which sparked interesting conversations. The staff, especially the younger ones at the reception, were incredibly lovely and made us feel welcome. The breakfast had a nice variety of options to choose from.

Felt spoiled, no complaints.

Had an amazing Christmas experience at this hotel! Loved the fantastic location, right in the heart of the city. It was so convenient to be able to walk to all the main attractions and explore Florence. The staff at the hotel were incredibly helpful and went above and beyond to ensure our stay was enjoyable. The unique paintings exhibited throughout the hotel added a cool and artistic vibe to the atmosphere. Additionally, the breakfast provided was delicious and gave us a great start to our day of exploring.

The only downside was the parking situation. The hotel does not have its own parking garage, so we had to use a nearby company.

enjoyed our stay in florence, but borghese palace art hotel exceeded expectations! friendly staff made us feel at home and location was perfect for exploring. loved the cozy atmosphere and beautiful art. highly recommend for a pleasant and comfortable stay.

Breakfast options too expensive for what you get.

Breakfast was good and staff were helpful. Room size was fair, but shower was uncomfortable. Location is walkable. TV channels and Netflix availability were good. Hotel offered water. Front desk staff were helpful in an emergency. Common areas were cozy. Staff were welcoming and service-minded.

I was initially worried after reading some negative reviews, but my stay at Borghese Palace Art exceeded my expectations.

Although there were a few minor issues with the room, such as signs of wear and tear and a malfunctioning shower, these did not significantly impact my overall experience.

Great breakfast and helpful staff. Good location. Good TV channels and Netflix availability. Offered water. Front desk staff helped in an emergency. Outstanding service from reception. Unbelievable breakfast with lots of choice. Clean & comfortable rooms.

Nothing to be said.

The location of Borghese Palace Art is excellent, with everything in Florence within walking distance. The rooms, while not large, are comfortable and cozy. The breakfast provided is good and there is a well-equipped spa on-site. The overall experience at Borghese Palace Art is perfect for a city trip.

The location of this place is absolutely perfect. It is right in the center of the city, making it easy to walk to all the main tourist spots. The staff here are incredible and always go above and beyond to ensure that we are well taken care of. The breakfast they serve is top-notch, with a great selection of food. The rooms are clean and comfortable, with all the necessary amenities provided. We especially loved the spa and wellness center, it was the perfect way to relax after a long day of exploring.

We would highly recommend this venue to anyone looking for a luxurious and comfortable stay. The staff, amenities, and location are all top-notch, making it the ideal place to stay in the city.

Friendly staff, convenient location, stylish decor, nice breakfast, enjoyable art.

I recently stayed at a luxurious 4-star hotel in the heart of a beautiful city. The location of this place was perfect, as it was centrally located and within walking distance to all the major landmarks. It was so convenient to be able to explore the city on foot without having to worry about transportation. The hotel itself was housed in a fifteenth-century palace, which added a touch of history and elegance to my stay. The rooms were well-appointed and provided enhanced comfort. The air conditioning worked flawlessly, keeping me cool and comfortable throughout my entire stay. The breakfast offered a diverse selection of delicious food, ensuring that I started my day off right. But the hidden gem of this hotel was the cellar wellness center. It had a fully-equipped gym, steam room, sauna, jacuzzi, and even a massage area. It was the perfect place to relax and rejuvenate after a long day of exploring the city. The staff at this hotel were exceptional. They were friendly, welcoming, and always ready to assist with any request or inquiry. A special shoutout to Katrina, the receptionist come concierge, who consistently provided excellent service with a warm and genuine smile.

I cannot recommend this hotel enough. It truly exceeded all my expectations in terms of comfort, location, and service.

The room was beautiful, modern, spacious. International TV channel available. Phenomenal breakfast, good selection. Great location, quick walk to everywhere. Secure and safe hotel. Lovely and helpful staff. Affiliated car park next door. Easy access to tramway.

Nothings.

Great location in the heart of the city, everything within walking distance. Numerous restaurants nearby, making it convenient for dining out. Friendly and helpful staff, made us feel welcome and gave great recommendations

The hotel room was a bit worn down and could use some maintenance. The bathroom was not very clean and had a bad smell.

The staff, location, variety of restaurants nearby, eclectic decor, spacious and clean rooms, helpfulness of the staff.

Can honestly say there wasn't anything not to like.

We had a city trip and stayed in a centrally located hotel which was a great advantage. The breakfast offered had an excellent variety and great taste, plus there was friendly and helpful staff who made our stay even better. We also enjoyed using the complimentary spa facilities during our stay.

Our hotel room was quite cramped, with insufficient drawer space. In our room, we would have appreciated additional amenities such as facial tissues and note pads/ pens.

The hotel was in a great location, close to all the main attractions in the city. It was easy to get around and explore. The staff at the hotel were extremely friendly and helpful, providing us with recommendations and assistance whenever we needed it. The rooms were clean and well-maintained, ensuring a comfortable stay.

One downside was that the rooms were a bit small, especially the bathrooms. Additionally, the breakfast buffet was not very varied and the selection of bread was limited, especially if you arrived later in the morning.