The hotel exceeded my expectations with its friendly staff, elegant decor, and stunning views of the Bay of Naples. The location was perfect, with the town and its abundance of restaurants and shops just a short walk away.

Felt cared for, nothing to complain about.

Helpful and kind staff. Excellent service. Amazing view. Large and clean room with a breathtaking terrace. Outstanding breakfast buffet. Lovely and friendly atmosphere.

The hotel had excellent facilities, including a beautiful rooftop terrace with comfortable sun loungers. The location was perfect, close to the central area and just a short walk to stores, restaurants, and the water. The breakfast offered a wide selection and the staff were friendly and helpful.

Absolutely nothing.

The hotel is beautifully located right on the edge of the rocky shore, providing breathtaking views of the bay and Mount Vesuvius. The spacious rooms are well-appointed with comfortable furniture and balconies overlooking the lively marina. The staff is friendly and attentive, ensuring a pleasant experience from the moment you arrive. The rooftop pool area offers ample sun beds for all guests to relax and enjoy the stunning surroundings.

The gym facilities could use a significant upgrade to meet modern standards.

The staff were extremely friendly and welcoming, always ready to assist with any queries or requests. The views from the hotel were breathtaking, with stunning vistas of the surrounding area. The location was perfect, just a short walk to the town center and train station. It was easy to explore nearby attractions such as Capri, Positano, and Pompeii.

The room was a bit outdated and could use some modernization. Additionally, the Wi-Fi signal in the room was weak and unreliable, making it difficult to stay connected.

Free parking, spacious rooms, and variety in breakfast. Helpful kitchen staff and delicious food. Perfect location, short walk to main street. Reception staff gave complimentary upgrade to suite with stunning views. Fabulous experience, thank you!

We had a fantastic stay at this luxurious hotel. The location was ideal, with stunning views of the bay and Vesuvius from our room balcony. The hotel was conveniently situated just above Marina Grande, making it a short and easy walk into the center of town. The cleanliness of the hotel was exceptional, with the rooms being immaculate and well-maintained throughout our stay. The staff were incredibly attentive and friendly, always going above and beyond to make us feel welcome. They even accommodated my daughter's gluten intolerance by providing gluten-free meal options. The hotel amenities were top-notch, with a spa & wellness center, swimming pool, and sun terrace available for guests to enjoy. we highly recommend this place to anyone looking for a luxurious and comfortable stay in Sorrento.

We highly recommend this venue to others.

The complementary hot chocolate and cookies were a nice touch during Christmas time. the location provided easy access to the beach and beautiful coastal views. the room was clean and had a comfortable bed, allowing for a good night's sleep.

The hotel had no Christmas decorations, making the atmosphere un-festive during the holiday season. the breakfast selection was limited and the quality of the food was subpar.

We loved staying at this place! It is located in a beautiful area with stunning views of the coast and mountains. We enjoyed walking along the small path just outside the hotel and taking in the scenery. Even though it's close to a big road, we didn't hear any traffic noise. The staff are amazing and provided top-notch service. Our room was equipped with everything we needed, including a sitting area and terrace with comfortable garden furniture. We also took advantage of the spa and wellness centre, which had a great rooftop pool and beautiful sun terrace.

Highly recommend staying here!

During my recent stay at a charming hotel in Sorrento, I experienced the most breathtaking views of the bay. Waking up to the mesmerizing sight of the Marina Grande and the picturesque town was truly unforgettable. The location of the hotel was absolutely perfect.

The rooms are beautifully decorated with spacious balconies to enjoy the scenery. The staff is friendly, professional, and always ready to assist. Breakfast is ample and tasty, with a variety of options to cater to different tastes. The hotel also offers excellent airport transfer services and a clean pool area with comfortable sunbeds.

The beer prices at the bar were higher compared to other places in the area.

The staff were friendly and welcoming. The hotel is charming and well-located. Breakfast was excellent with a great selection. Great views of the bay. Organized transfers and clear communication. Lovely garden hideaway. Well-stocked mini bar.

Nothing, all excellent.

This place is absolutely amazing! The location is wonderful, perched high above the bay with stunning views of the Bay of Naples and Vesuvius. The hotel is well maintained and the gardens are a must-visit, with olive trees, rosemary bushes, and fantastic views. The atmosphere here is quiet and ideal for relaxation. You can sunbathe, read a book, and take a swim in the pool. The staff is very professional and friendly, going above and beyond to help with all of our adventures along the coastline. They assisted us with planning ferry trips and bus rides, and even had a driver ready for us upon departure. The service here is excellent, and the outside verandas and pool areas offer the most amazing views. The meals at the restaurant were outstanding, especially considering we had an 18-month-old with us.

I recommend this hotel to everyone.

The staff at the reception and breakfast were incredibly friendly and welcoming. They were organized, greeted us by name, and handled our transfers with clear communication. The hotel has a charming old-world style and a great location, with wonderful views of the bay. The breakfast selection was excellent, and the hotel even arranged a birthday cake for my mom with a complimentary bottle of prosecco. The garden suite was spacious, well-equipped, and had great views. The well-tended gardens provided a lovely hideaway.

We felt most welcome and had nothing to complain about.

The staff is extremely friendly and always ready to help with a smile. The villa Bianca suites are spacious with a stunning garden overlooking the bay of Naples. The outdoor jacuzzi is a big plus. The rooms and pool area are clean. The breakfast and food at the pool bar are delicious. Perfect for a honeymoon.

Felt truly looked after, no complaints.