Lovely staff, clean facilities, fantastic spa, perfect aesthetic, best double-shower cubicle, great location.

No.

Great location, responsive staff, convenient storage, umbrellas provided, modern and nice atmosphere.

Couldn't fault.

The value for money at this renovated hotel was great. The room was comfortable, and the location in the middle of town was perfect. The staff at Golden Tower were friendly and helpful, recommending great restaurants and providing excellent service.

The breakfast selection could have been better, with more variety and fresher options available.

I recently stayed at a beautiful hotel in the center of Firenze. My purpose was to run the Firenze Marathon and the hotel was the perfect choice. The staff was incredibly friendly and helpful, allowing me to come back and take a shower after the race. The rooms were spotless and the spa was a relaxing oasis. I would love to return to this hotel in the future.

Strongly recommend this hotel.

Wonderful location, intimate and not too huge, great staff and hospitality, wide array of choices for breakfast, fresh and delicious food.

It was all superb.

We had a very comfortable stay with luxurious rooms and bathrooms. The breakfast selection and quality were top-notch, and we enjoyed the complimentary aperitif and snacks in the early evening. The staff at the front desk were very nice and helpful.

The spa area was smaller than expected and could use some upgrading. The breakfast buffet was average, and one of the breakfast staff members was not very friendly.

The staff provided excellent service, exceeding expectations. The location was perfect for exploring the city. The breakfast offered a variety of delicious options. The rooms were comfortable and had unique features. The hotel was accommodating for guests with special needs.

The location of the hotel was perfect for exploring the city. I loved being able to walk to the train station, restaurants, and attractions in just a few minutes. The room was clean and comfortable, and I felt right at home. The staff were friendly and accommodating, going above and beyond to make my stay enjoyable. I had a great experience at Golden Tower Hotel & Spa and would highly recommend it to others.

The hotel is clean, has great facilities, and is centrally located in the heart of the city. The breakfast is delicious and the staff is friendly and helpful.

Nothing, it is perfect.

The location of the hotel is exceptional, right in the heart of the action, with easy access to shopping, restaurants, and sights. You can explore the old town's most exclusive parts without any hassle. Despite a music show going on, the rooms are clean and quiet, ensuring a peaceful stay. The staff is friendly and helpful, making you feel like royalty. The breakfast has a reasonable selection, including fresh orange juice, fruits, and good coffee.

There was a lack of preparation for the 3-day taxi strike, and guests were left to struggle with transportation.

Great location and friendly staff. Convenient that breakfast was included and happy hour was a nice touch. Also loved the comfortable bed, made getting a good night's sleep easy.

Noise from other guests in nearby rooms kept me up at night. the bathroom was not cleaned as thoroughly as I would hope, and the overall cleanliness could have been better.

As a tourist, I loved the convenient location within walking distance of all the major attractions. The room and bathroom were clean and comfortable with reliable internet for remote work. The staff was friendly, communicative, and went above and beyond to make our stay special. The breakfast selection was good, with fresh orange juice and fruits. The hotel even surprised us with an upgrade and a bottle of prosecco to celebrate our engagement, making our trip memorable.

Felt exceptional, had no complaints at all.

Great location, clean and comfortable rooms. Friendly and professional staff. Spa area small but relaxing with skilled masseur. Good breakfast choices with courteous dining team.

During our stay, we were delighted to find a hotel that was centrally located in the heart of the city, making it convenient for us to explore all the attractions we had on our itinerary. The hotel's prime position allowed us to easily navigate through the labyrinth of winding streets, and we were pleasantly surprised to discover that it was just a short walk from the train station.

Although the majority of our experience was exceptional, we encountered a minor inconvenience with occasional noise from the adjacent area.

The Golden Tower Hotel & Spa exceeded all expectations. The split-level suite was worth every dollar, and the room service was great. The staff were incredibly helpful and kind. The hotel's beautiful decoration and cleanliness added to the overall experience. The location was perfect, just a short walk to the heart of the city. I felt extremely comfortable and would highly recommend this hotel.

Felt like in a fairy, no complaint.