Lovely and comfortable rooms, accommodating staff, perfect location for walking to attractions, great price for a grand hotel.

Felt so welcome, no complaints.

Polite staff. Wonderful old-world charm and service. Elegant with marble bathrooms. Beautifully presented breakfast buffet. Sinful goodies, like make-your-own cannoli. Central location. Gentle staff. Walking distance to all sightseeing. Lovely and quiet rooms. Nice restaurants nearby. Spacious breakfast room with variety of food. Barista for freshly made coffee. Grand exterior. Jazz event in the bar/lounge. Lovely decorated rooms and passages.

The hotel's cleanliness and facilities were top-notch, providing a luxurious and stylish experience. The central location made it convenient to explore the grandeur of European travel, with many sites of interest within walking distance.

Located in the heart of the city, the elegant, well-maintained offers attentive staff and complimentary room upgrades. The comfortable, beautiful rooms feature wonderful bathrooms with amazing showers. The breakfast buffet provides plenty of choices, including delicious pastries, eggs, bacon, and cheese. Convenient valet parking is available.

We had a fantastic stay at this lovely and comfortable hotel. The staff were incredibly helpful and welcoming, and the location was perfect for exploring the city by foot. The rooms had been recently renovated and were equipped with excellent air conditioning and WiFi. The breakfast options were delicious, with a variety of Italian cakes, pastries, and even hot dishes like eggs, bacon. The parking service was well-organized and convenient. our experience at this grand hotel was wonderful and we highly recommend it.

No complaints whatsoever. 😊

Beautiful traditional style, fabulous bar, and helpful staff. Large superior room with great housekeeping. Good breakfast and perfect location for exploring Old Town on foot. Highly recommended!

Elegant interiors. Helpful staff. Spotless. Great cocktails. Generous breakfast. Lovely surprise. Special experience.

Nothing, all great.

The staff were friendly and accommodating. The rooms were clean and beautiful. The breakfast was nice and the staff were attentive. The location was perfect, close to restaurants and main attractions in Palermo.

Could not be improved in any way.

Great breakfast, clean room, friendly staff, ideal location.

Not one thing.

Had a wonderful Easter getaway! The hotel exceeded my expectations with its beautiful interiors and friendly staff. The location was perfect, with easy access to all the main attractions, restaurants, and shops. Loved the delicious breakfast and the iconic piano bar where we enjoyed colorful cocktails. The surprise turn down service was a delightful touch.

Although we had a great stay, there were a few minor issues. The wifi was not the best and the breakfast options could have been more diverse for the price.

Our room at Grand Hotel Wagner was beautifully decorated with a touch of royalty. The attention to detail was impressive and it truly made us feel like we were experiencing something special. The hotel's location in the heart of the city was perfect for exploring all that Palermo has to offer. We loved being just steps away from a street filled with shops, restaurants, and bars. The breakfast provided was absolutely fantastic, exceeding our expectations. We were also grateful for the friendly and attentive staff who went above and beyond to make our stay enjoyable. I highly recommend this hotel for an excellent experience in Sicily.

Spent new year in a vintage hotel with excellent customer service. the complementary champagne and chocolates in the room were a lovely touch. the hotel is in a prime location, just a few steps away from amazing restaurants and shops. We especially enjoyed taking a nice walk in the beautiful central park nearby.

Our room had a slight musty smell, but it wasn't unbearable. the Wi-Fi was quite weak, but it encouraged us to spend more time together and unplugged.

Perfect location in Palermo, friendly staff, clean and comfortable room, reasonable rates. Inclusive breakfast and good massage option. Would stay again.

The value for money at the hotel was excellent and the room was top-notch. The location was perfect, with great restaurants nearby, and the staff treated us like royalty.

Breakfast offerings could be improved with a wider variety of options.

This hotel is conveniently located within walking distance of all the important sights and near some nice outdoor restaurants. The room and bathroom are nice, and the staff provides good service. The breakfast is fine, and there are some facilities available for guests to enjoy. The view from the room is pleasant, overlooking an alleyway with a large pipe attached to the window sill.