I recently stayed at Ciao and had a fantastic experience. The staff were absolutely lovely, always smiling and ready to help with any concerns or directions. The location was brilliant, just a few steps away from a train station and plenty of cafes. The room was clean, spacious, and kept warm during the winter. They even provided a free coffee machine and allowed us to store our bags after check-out. I highly recommend this hotel for its friendly staff, great location, and budget-friendly prices.

I had an amazing stay at Ciao! The hotel's location near the train, metro, and bus stations made it convenient to explore the city. The staff were incredibly friendly and helpful, providing excellent service. They even assisted with our luggage and gave us useful advice on sightseeing and transportation. The room was clean and comfortable, and the price was very reasonable. I am extremely happy with my experience at Ciao!

No complaints! 😊

Friendly and helpful staff, comfortable beds, convenient location near the train station, clean rooms and bathroom, good air conditioning.

Nothing, no complaints at all.

I had a fantastic stay at Hotel Ciao in Rome. The location was perfect, just next to the station, which made it incredibly convenient for exploring the city. The room was clean and equipped with everything I needed, including American outlets in the restroom. The staff were exceptionally friendly and helpful, going above and beyond to make my stay pleasant. They even allowed me to leave my luggage after I checked out. The provided map and instructions were greatly appreciated for my first visit to Rome.

I highly recommend Hotel Ciao for its excellent value and as a great base for exploring the city. Although there were a couple of minor drawbacks, such as slight noise from the busy street and low shower pressure, they did not significantly impact my overall experience.

The value for money was excellent, with affordable rates and a convenient location near Roma Termini. The room was clean and comfortable, and the staff were attentive and friendly.

The breakfast menu could benefit from more variety and options.

Stayed at Hotel Ciao for a layover and it was just what I needed. The room felt comfortable and had all the essentials, including a bed, desk, hot shower, a/c. The receptionist was helpful and held onto my luggage while I explored the city. The best part was when I accidentally left my tablet in the room and one of the cleaners kindly returned it. I would recommend this hotel for a convenient and hassle-free stay.

I absolutely loved the location of this hotel! It was conveniently situated near the train station, making it easy for me to explore the city without any hassle. Another great aspect was the comfortable beds. After a long day of sightseeing, it was so nice to come back to a cozy bed and have a good night's sleep. Lastly, the staff were amazing. They were welcoming, friendly, and provided helpful recommendations for places to eat and visit in the city.

One thing that bothered me was the lack of cleanliness in the hotel. The rooms were not as clean as I had expected, and it was a bit disappointing.

Vicinity to Termini Station makes exploring the Eternal City a breeze. Shuttle buses stop right at the hotel, and main attractions like the Colosseum are within walking distance.

Found a delightful surprise in the room - a lively critter that seemed to enjoy the walls a bit too much. Just added to the authentic experience!

The reception was kind and helpful, with daily room and bathroom cleaning. Excellent location for walking to the city center or using the nearby metro. The staff were friendly, offering assistance with luggage storage and providing helpful guidance on Rome's attractions. The room was clean, warm, and equipped with a free coffee machine. The staff also accommodated us after check-out, allowing us to leave our bags and use the bathroom.

There was nothing I didn't like.

loved our stay in rome! ciao made our anniversary unforgettable. amazing staff, always helpful and gave great recommendations. perfect location with easy access to public transportation. the room was spotless and comfortable. highly recommended!

Noisy neighbors in the building.

We had a wonderful stay at Ciao Hotel. The staff were friendly, kind, and incredibly helpful. They made our late-night check-in seamless through their online platform. The hotel's location right across the street from the train station was perfect for us, as we wanted to be close to transportation. The room was clean and comfortable, and the private bathroom had all the necessary amenities. it was a great value for the price and we would highly recommend it to young travelers or groups of friends.

Can't fault the property in any way! 👍

The staff was incredibly helpful and friendly, going above and beyond to make us feel welcome. The hotel is conveniently located very close to the train station, making it extremely easy to access. Additionally, the hotel is in the strict center of the city, allowing us to easily explore all the main sights within a reasonable walking distance. The cleanliness of the room was impeccable, and the hotel facilities provided everything we needed for a comfortable stay. we were very impressed with the service and convenience of this hotel.

Not obvious to find.

our recent summer holidays in rome were made even better by our stay at ciao. the helpful and friendly staff went above and beyond to ensure we had a great time, providing us with useful recommendations and advice. the location was excellent, with easy access to public transportation and popular attractions.

Unreliable hot water supply.

Located near Termini station for easy commute. Knowledgeable and welcoming staff. Clean rooms with daily towel changes. Area filled with nice coffee shops and bakeries for breakfast. Enjoyable Roman holiday experience.

The location of the hotel was extremely convenient, with easy access to public transportation and key attractions in the city. The staff were friendly and helpful, providing useful information on sightseeing and transportation options. the room was comfortable and well-maintained, offering clean towels and daily cleaning service.

There were a few aspects that could be improved. The breakfast arrangement was not ideal, as it was served at a separate location, causing inconvenience for guests.