The staff at this charming hotel were incredibly welcoming and helpful throughout our stay. They made us feel like part of the family and were always there to assist us with any inquiries or requests. The check-in process was a breeze, and they even provided us with a map of the area to navigate the confusing streets. The building itself is beautifully decorated, creating a tranquil atmosphere in the midst of a bustling city. We especially enjoyed the lovely bathroom and the peaceful outdoor roof terrace, perfect for relaxing.

Felt embraced by the warmth of the staff, no complaints at all.

The hotel was located in the heart of the charming old city, making it the perfect base for exploring. From the rooftop, we could enjoy views across the city, giving us a fantastic perspective of the vibrant surroundings. The lobby and stairways were beautifully designed, with to ceiling bookshelves adding a touch of elegance. The room was spotlessly clean and the staff were extremely accommodating. The breakfast spread was delicious and varied, offering a great start to our day.

Navigating the narrow streets around the hotel could be a bit challenging for those unfamiliar with the area.

I had a fantastic stay at this luxurious 4-star hotel. The location in the heart of the old city center was perfect, with everything within walking distance. This place was beautifully renovated, blending modern Italian aesthetics with the historic frescoed walls and ceilings. The rooftop breakfast on the charming attic setting was a highlight, offering stunning views across the city. The staff here was extremely helpful and friendly, providing valuable advice on nearby restaurants and attractions. The room was spacious, clean, and the bed was very comfortable. The amenities were top-notch, including the soundproofed rooms and in-room safe. I was impressed with the enhanced comfort and quality services provided by this hotel.

I highly recommend this hotel to families looking for a luxurious stay with excellent service and a prime location.

We had an incredible stay at Palazzo Grillo in Genoa. The hotel is full of history and charm, and the staff were extremely helpful throughout our stay. Our room was spotlessly clean and the breakfast provided was delicious. The location in the historic center was perfect, allowing us to easily explore the city on foot. The building itself was stunning, and we felt like we were truly staying in a piece of history at Palazzo Grillo.

Not easy to find.

Beautiful building, attention to detail, spacious rooms and bathrooms, kind and professional staff, excellent location.

Absolutely nothing to say about dislikes.

Well-preserved palazzo with helpful staff. Central location, close to sights and restaurants. Beautiful library and rooftop terrace. Stylishly decorated rooms with high-quality amenities. Delicious breakfast showcasing homemade pastries.

The breakfast was amazing and served with a view. We also enjoyed the nicely decorated rooms, and the central location made it easy to explore the city's main attractions within walking distance. the staff was friendly and accommodating.

The hotel's location creates accessibility issues for cars and taxis, so it can be tricky to get there with heavy luggage. the late-night noise from the surrounding bars might disturb guests who need a quiet environment for rest.

I was delighted with the fantastic location of Palazzo Grillo. Being in the heart of the historic city allowed me to easily explore the charming streets and visit the historic sights within a short walk. The convenience of being able to return to the hotel anytime for a rest was a huge advantage. The beautiful old palazzo with its contemporary furniture created a wonderful ambience, and the common library room was a great place to relax. The comfortable room and helpful staff made my stay even more enjoyable. I highly recommend this hotel for its excellent location, comfortable rooms, beautiful ambience, and the friendly and supportive staff.

The hotel is located in a very convenient area, just a short walk away from the waterfront. The beautiful small square where it is situated adds to the charm of the place. Being in the historical center gives it a unique atmosphere. The rooms are modern and comfortable, and the bathrooms are clean and well-maintained. The staff is friendly and responsive, providing excellent service. Breakfast is delicious and offers a variety of options. the hotel offers great facilities and advantages.

The neighborhood can be quite noisy, which may disrupt sleep for some guests.

This place is perfectly located in the heart of the old town, surrounded by charming cafes and restaurants. The rooftop terrace is a great spot to enjoy breakfast with a view or relax in the sun. The rooms are spacious and clean with all the necessary amenities for a comfortable stay.

If you are looking for a place to stay in the city center, here is the perfect hotel for you. Highly recommended for those who want to enjoy their stay in a luxurious and comfortable setting.

The hotel's location in the old part of the city is excellent. The room and bathroom were brand new and of excellent quality. The breakfast provided was also excellent, with a wide selection of options. The rooftop area was beautiful and provided a relaxed environment to enjoy a coffee or biscuit. The staff were friendly and spoke great English, making communication easy. Additionally, there is a café and restaurant located right outside the hotel, adding to the convenience.

Felt at ease, no complaints whatsoever.