I had a fantastic stay at this hotel. The staff were exceptionally nice and helpful, offering me a coffee and cornetti upon my early arrival. The location was perfect, within walking distance to all the city highlights. The hotel facilities were clean and comfortable, with a hot and powerful shower in the bathroom. The breakfast was delicious, with fresh cornetti, yogurt, toast, jams, fresh fruit. I also appreciated the 24/7 staff presence for added security.

No boiled eggs or more breakfast options.

The staff was incredibly friendly and helpful, always going out of their way to assist us. The location was perfect, allowing us to easily explore the city and its attractions.- The breakfast options were typical for the region, but still enjoyable.

The room was quite small, which was a bit of a challenge with all the luggage we had. As an older building, there was no elevator, making it difficult for those who struggle with stairs.

The hotel is centrally located, close to major attractions and within walking distance. Friendly staff. Cozy rooms. Good breakfast.

Felt like home, nothing to complain about.

The hotel is located in a central area, making it convenient to explore the city on foot. The staff is friendly and always ready to assist. The beds are extremely comfortable, ensuring a good night's sleep. The historic building adds to the charm of the hotel.

Felt well taken care of, no complaints whatsoever.

Convenient location in the heart of the historical center. Parking service available for a fee. Upgraded to a comfortable and clean apartment. Highly recommended for central stay. Friendly and helpful staff.

Stayed for a week, fantastic location near Santa Croce. Helpful staff went above and beyond, even in the scorching heat. Listed building adds character. Great arrangement with nearby restaurant for meal discounts. Loved our stay here!

Would be happy to recommend this hotel.

The staff at the hotel were incredibly friendly and helpful, going above and beyond to make sure I had a great experience. The location was perfect, right in the heart of all the tourist attractions and within walking distance of everything. The complimentary breakfast was a nice touch and a great way to start my day.

Perfect location, historic building, quiet street, clean & comfortable rooms, friendly & hardworking staff.

Nothing not to love.

The value for money at Santa Croce was excellent, with comfortable and clean rooms. The location was perfect, just a short walk from all the main attractions. The staff were incredibly friendly and treated us like family.

The hotel breakfast menu could have had more variety.

The staff at this hotel were absolutely amazing! They were friendly, helpful, and patient, making our Christmas stay a truly enjoyable one. They provided us with great advice and organized various tours for us, ensuring we made the most of our short stay. The location of the hotel was perfect, with easy walking access to all the major attractions. It felt like a relaxed and peaceful neighborhood, away from the crowds but still close to everything.

There were a few minor downsides to our stay. The air conditioning in our room made a lot of noise, which made it difficult for us to sleep at times.

Our stay at the hotel was excellent value for money, with comfortable and well-furnished rooms. The location was ideal, just a short walk from the Piazza della Signoria, yet tucked away on a peaceful side street. The staff were incredibly friendly and helpful, providing us with lots of recommendations and making us feel well looked after throughout our stay.

The breakfast selection could have been improved, with a wider variety of options available.

The staff was exceptionally helpful and provided lots of useful information. The location was excellent, with key attractions within walking distance. The room was comfortable and well-furnished.

The economy room was a bit small, and the temperature in the shower fluctuated at busy times.

The location of this hotel was absolutely perfect. It was right in the heart of the city, close to all the tourist attractions and historic sites. We could easily walk to Santa Croce square and cathedral, as well as enjoy gelato from the famous Vivoli's. The staff was very helpful and accommodating, providing us with great tips and recommendations for sightseeing. The room was clean and comfortable, with a good air conditioning unit to keep us cool at night. We also enjoyed a delicious Italian breakfast in the morning.

The pillows in the room were quite uncomfortable and lumpy, which affected our overall comfort during the stay.

We loved the hotel's central location, which was very close to all the tourist attractions. It made it convenient for us to explore everything we wanted to see in the city. The hotel staff were extremely friendly and helpful, providing us with lots of useful information during our stay. The breakfast was delicious, with a variety of options to choose from. We also appreciated the cleanliness of the hotel and the fact that it had all the necessary facilities for a comfortable stay.

No parking, but this was not a problem for us as we didn't have a car.

My spouse and I stayed at Hotel Santa Croce for a week in February. The staff was incredibly helpful and friendly, providing us with useful information and assisting us in planning our tours. The location of the hotel is excellent, just a short walk from the city center. The room, although small, was clean and comfortable, with a good AC and WiFi. The breakfast offered a decent spread, and the hotel staff even recommended some great restaurants nearby. We are very happy with our choice and will definitely return.

I highly recommend this hotel.