I had a fantastic stay at this place! The location was just perfect, within walking distance to all the major attractions. I especially loved how close it was to the port, making it convenient for day trips to nearby islands. The staff was incredibly friendly and helpful, providing excellent service throughout my stay. The room was clean, spacious, and had all the amenities I needed, including air conditioning. The views from the balconies were stunning, overlooking the harbor and castle. the comfort and quality of this hotel made my stay truly enjoyable.

I highly recommend this hotel to anyone visiting the area.

The hotel is conveniently located close to the Municipio Metro stop, making it easy to reach from the airport or train station. It is also just around the corner from some good restaurants, perfect for grabbing a bite to eat. The room was comfortable and had all the necessary facilities, including a kettle and effective air conditioning.

Staff helpful, location convenient, restaurants nearby, historical landmarks, excellent breakfast and terrace.

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The value for money at Mercure was excellent, with a spacious and clean room that had two balconies. The hotel's location by the port and close to the metro station made it convenient for exploring the city, and the staff were friendly and helpful.

Hotel breakfast lacked variety and could be improved.

This hotel is in a great location, near the port and the airport shuttle bus stop. It's convenient for exploring the city and taking day trips to nearby attractions. The breakfast buffet is nice and they have taken strict measures to ensure a safe dining experience. The rooms are comfortable, with a good-sized safe for valuables. The staff here are friendly and helpful, from the receptionists to the breakfast and cleaning staff. I had a pleasant stay and enjoyed the excellent service provided.

In conclusion, I highly recommend this hotel for its fantastic location, top-notch service, and comfortable rooms.

Excellent location within walking distance to many attractions. The room on the 6th floor was comfortable with a nice view when the cruise ships weren't docked. The bathroom was a good size for Europe. The staff at the breakfast room were friendly and the breakfast itself was of good quality with a variety of options. The metro stop nearby made it convenient to explore the city. I would recommend this hotel for its location and comfortable rooms.

Helpful staff with restaurant recommendations, directions, and organizing drivers for trips. Clean rooms with strong showers. Great location for ferries, with nearby tram and metro. Awesome cafes and sights nearby. Enjoyed a wonderful day trip with a driver to Sorrento, Positano, and Herculean.

Great location near key attractions and transport options, comfortable rooms, and helpful staff. Plus, the hotel offered a lovely rooftop bar/restaurant that provided scenic views of the city.

The bar/restaurant was closed during my stay, which was a disappointment. The breakfast was average with limited options and slow replenishing, leaving me waiting for food to be cooked and occasionally requesting for items to be topped up.