This unique little hotel is perfectly located near the train station, making it easy to explore all the attractions in the heart of old town. We were warmly welcomed by the friendly staff who provided helpful recommendations. The rooms were clean and spacious, with beautiful frescoed ceilings to admire. The bathroom had good shower pressure and plenty of hot water. Complimentary snacks, tea, and drinks were a nice touch. The hotel is also close to restaurants and everything you may need during your holiday.

There was some street noise in the bedroom, which affected our sleep.

Friendly staff, excellent service, clean and cosy room, great location near city center and tourist spots, helpful recommendations.

Didn't dislike anything about the property.

The location is perfect, just a short walk from the train station and the city center. The rooms are spacious and well-designed. The staff, especially Francesco, is friendly and accommodating. The complimentary snacks and coffee in the room are a nice touch. The price is very reasonable for what you get.

Felt like a home away from home, no complaints whatsoever.

The beds were firm and provided a great sleep. The bedroom had enough space for our belongings, and the foyer had a daybed. The toilet was spacious, and we enjoyed the long bathtub. The kitchenette allowed for light cooking and made the hotel feel more like home. The location was convenient, and the hosts were flexible with our luggage. The frescoed ceiling in the room was a nice touch.

Beautiful apartments in a period house with a charming inner garden in a central location. Helpful staff, offering great tips for breakfast and dinner. Convenient for travelers arriving by train or tram from the airport. Rooms are spacious, clean, and comfortable, with a lovely bathroom. Great service for storing luggage after checkout.

I had a fantastic stay at this hotel! The location was perfect, just a short walk away from the train station and all the major tourist attractions in the heart of the old town. The hotel staff were extremely helpful and friendly. The room was spacious and comfortable, exactly like it looked in the pictures. a great experience!

Couldn't find any faults at all.

We needed a room for our last night in Florence. Most hotels were booked because of the holiday. We wanted a room close to the train station and for a reasonable price. com. The location couldn't have been better and the price was excellent! The room was beautiful, with a romantic design and decor. The daily snacks and cleaning service were a nice touch. The hotel is close to restaurants, markets, and shops, making it convenient to walk everywhere. The staff was friendly and helpful, offering smooth check-in and check-out experiences. I highly recommend Novella House for a delightful stay.

Do recommend this hotel.

Spacious room with tasteful decor and comfortable bed. Huge, modern bathroom with lovely bath products. Welcoming and kind staff. Convenient location, within walking distance of train station, shops, and restaurants.

I stayed in a charming hotel down a quiet street, just a short walk from all the main attractions in the city center. The location was perfect, close to both the train station and the city's main sights. The room was spacious and comfortable, with complimentary snacks and drinks provided. The staff were friendly and helpful, offering tips on exploring the neighborhood.

The bathroom facilities were not ideal, with no place to hang toiletries and difficulty controlling the water temperature.

the staff at Novella House made my stay in Florence utterly enjoyable. the elegant apartments, housed in a period building with a beautiful inner garden, added immensely to the experience. the location was very convenient, making it easy to reach all of the city's attractions. the owner, Francesco, was extremely helpful and fluent in English. the suite was fully equipped with a mini kitchenette, allowing me to prepare my own meals. it was a pleasant stay worth recommending.

All was perfect! 😊

We had an amazing stay at this hotel. The location was perfect as it was right next to the train station and close to all major attractions in this city. The cleanliness of the hotel was outstanding, and the facilities provided were top-notch. The room was spacious and comfortable, equipped with a coffee machine, kettle, and a variety of complimentary snacks and drinks. The staff were friendly and helpful, giving us great recommendations for local dining options. we couldn't have asked for a better hotel experience.

Not obvious to find.

Located in the heart of the old town, this hotel is surrounded by vibrant squares and is within walking distance of all major tourist attractions. The hotel is conveniently situated across a small alley from a youth hostel, offering a lively atmosphere. The rooms are adorned with beautiful painted ceilings, providing a unique and charming ambiance. The friendly staff goes above and beyond to ensure a pleasant stay, and the rooms are equipped with modern facilities such as a coffee machine and fridge.

The lounge area of the hotel could benefit from brighter lighting to create a more inviting atmosphere.

Stayed at a fantastic apartment in a great location, close to all the tourist spots and the train station. the staff at Novella House, Alessa and Alex, were extremely helpful and easy to communicate with. the apartment was spacious and clean, with new bed linen and towels. It had all the necessary facilities including a fully-equipped kitchen, a washing machine, and even a safe locker. Alessa went above and beyond to make our stay comfortable and even allowed us to check out later. a wonderful choice for accommodation.

Hard to think of anything 😊

Novella House offered excellent value for money with its comfortable and refreshing rooms. The location was ideal, close to the train station and main tourist spots, yet tucked away on a quiet street. The staff, especially Francesca, were friendly, kind, and fluent in English.

Hotel breakfast could have been improved with more variety and options.

We loved the location of this charming accommodation, situated in a quiet street yet close to the city centre and train stations. The spacious and beautifully furnished room made us feel right at home. The staff went above and beyond, allowing us to store our luggage even after we checked out. While there were no breakfast facilities, they provided us with a delightful basket of treats. The affordability of Novella House was an added bonus!