The location was perfect, within walking distance to all the major cultural sites and great places to eat. The staff were all very obliging and made me feel welcome from the moment I arrived. The beds were incredibly comfortable and the room was very quiet and peaceful despite being on the road. The view from the balcony was also a nice bonus.

The front desk staff were not very friendly or welcoming and gave us no information on breakfast or services upon check-in. However, this was a minor setback and did not overshadow the overall excellent experience I had at this hotel.

Excellent location, walking distance to Central Station and all necessary metros. Feel safe exploring the old town streets. Helpful reception staff. Adequate, well-maintained rooms with comfortable beds. Good breakfast selection. Terrace bar for pre-meal drinks.

Felt at home instantly, nothing to complain about.

I had a truly relaxing experience during my stay at Mgallery. The moment I walked through the arched entrance, the chaos of the outside world melted away. The hotel's beautiful lobbies and the serene atmosphere created a sense of calmness. I was pleasantly surprised by the size and cleanliness of my room, and despite facing the street, it was remarkably quiet. The wellness area was a unique feature, allowing me to enjoy complete privacy while using the sauna, jacuzzi, and steam room. The massage I booked as an add-on was well worth it. The room service was prompt and the food was delicious. Although I missed breakfast due to other commitments, I appreciated the quick and efficient service provided by the hotel. I also found the location to be convenient, with easy walking access to the historic center and the hotel's ability to arrange taxis for longer journeys. I would definitely recommend this hotel for its value and wonderful accommodations.

Helpful staff, convenient location near train station and pizzerias. Impressive graffiti art, but cleanliness could be improved. Enjoyed private spa experience. Breakfast buffet exceeded expectations. met expectations for a luxury stay.

I recently had the pleasure of staying at this 4-star hotel and I must say, it exceeded my expectations. The location was perfect, situated in the heart of the historic center. Despite being in a not so nice area, this hotel provided a safe and secure environment. The service was impeccable, with friendly staff always ready to assist with any needs. The room was spacious and well-appointed, providing all the amenities I could ask for. The free Wi-Fi in rooms was a great bonus, allowing me to stay connected during my stay. I had a truly enjoyable experience at this venue.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Great stay! Amazing complementary breakfast and snack bar in the afternoon. Convenient location with easy access to public transport and close proximity to local restaurants. The friendly staff provided excellent recommendations for dining options and helped us navigate the city with ease.

The surrounding area can be a bit intimidating, especially at night. Some parts of the city are run down and covered in graffiti.

I had a pleasant stay at this hotel. The cleanliness was top-notch, and the bed was extremely comfortable. The hotel facilities were impressive, particularly the spa which provided a super relaxing experience. The staff at the reception were helpful, polite, and spoke English well. Additionally, the location was very close to the center of this city, making it easy to explore the surrounding area. The breakfast provided was decent and satisfying, and I especially enjoyed the balcony with its fantastic views of Vesuvius.

No issues.

I had an excellent stay at Mgallery Palazzo Caracciolo. The location was perfect, just a short walk from the historic center. The staff were friendly and helpful, especially Roberta at the front desk. The hotel itself was stunning, a beautiful historical building. My room was very spacious and comfortable, providing all the amenities I needed. The breakfast was outstanding, with a wide variety of delicious options. I was impressed with the hotel and would highly recommend it.

The hotel is conveniently located near the main train station, making it easy for guests to travel to and from the hotel. It is also close to the marina and the more touristy areas, allowing guests to explore the city's attractions with ease. Additionally, the hotel is near a metro line, providing convenient transportation options for guests.

One downside mentioned by a reviewer is that the hotel is located in a less desirable neighborhood, which can be intimidating and scary, especially at night.

We had a wonderful stay at the Mgallery hotel in Naples. The setting in a 16th century palace added a unique charm to our experience. The bedrooms were spacious and spotlessly clean, providing a comfortable retreat after a day of exploring the city. The staff were friendly and went out of their way to make our stay enjoyable. They gave us great suggestions for evening meals, made reservations, and arranged taxis. The best part was the luxurious bed and shower – truly a treat! We also loved the breakfast, with its wide selection of delicious food and excellent service. The hotel felt secure, thanks to the presence of attentive security staff.

Can't fault anything about it! 😊

Helpful staff, private tour guide, comfortable rooms, charming building, valet parking.

Didn't dislike anything about the property.

The hotel staff were very pleasant and helpful. The room was large and comfortable, with excellent soundproofing. The location was convenient for accessing tourist sites and the train station. The breakfast spread was charming and plentiful, and the restaurant served a delicious meal even though we arrived late.

For us, it was ideal.