We were pleasantly surprised to be upgraded to a suite with a lovely balcony overlooking the adjacent canal. The location of the hotel was central, just off the beaten track, making it quiet yet still very close to main attractions. The staff were extremely helpful and pleasant upon our arrival.

Nothing

I had a fantastic stay at this hotel. The staff were incredibly helpful and friendly, providing me with excellent information about the local area and transport options. The room was spacious and comfortable, with a clean and trendy decor. The location was perfect, just a short walk away from all the main attractions in this beautiful city. The breakfast provided was delightful and there was a good variety of sweet and savory options to choose from.

There was nothing I didn't like.

The staff went above and beyond to make sure I felt welcome and informed about the area. The room was cozy and comfortable, with clean and fashionable decor. The little pub and eatery were great for a quick bite. I loved the convenience of being able to walk to the major attractions and water transport terminals. Santa Marina provided great value and comfort for my family. I would definitely recommend this hotel to others.

I absolutely loved this place! The location is perfect, just a short 15-minute walk from the Rialto ferry station and San Marco square. It's a dream to relax and have a drink in the hotel's beautiful garden after a long day of sightseeing. The room was cozy and comfortable, with all the amenities I needed such as air conditioning, a mini-bar, and free Wi-Fi. The staff were incredibly friendly and helpful, providing excellent room service and always ensuring that I had everything I needed.

I would highly recommend this hotel to everyone. The beds and pillows were a bit firm, but that was the only minor drawback.

We had an amazing time staying at this luxury hotel in Venice. The location was fantastic, being close to all the major attractions like Rialto Bridge and St. Mark's Square. The room was beautiful, clean, and had a spacious bathroom. The staff were incredibly friendly and helpful throughout our stay. We especially loved the delicious breakfast buffet and the free water taxi to Murano with a glass factory demonstration. We highly recommend this place to anyone looking for a comfortable and enjoyable stay in Venice.

Although the street outside our room was a bit noisy, it did not detract from our overall experience. We would definitely recommend this hotel to our family and friends.

Convenient location in the heart of the city. Friendly staff and great service. Good breakfast with plenty of options. Room matches pictures. Comfortable stay overall.

The hotel had a lovely old world charm that added to the overall ambiance of the stay. The location was central and convenient for exploring the city. The staff at breakfast were friendly and accommodating, always willing to help. The room had a comfortable bed, and the brand new bathroom was clean and well-maintained.

The room was classy, comfortable and clean; great location with easy access to St. Mark's Square and restaurants; helpful staff.

Felt lucky, no complaints.

The hotel is located in a quiet square, which provided a peaceful atmosphere during our stay. The staff were helpful and accommodating, going above and beyond to ensure a pleasant experience. One of the highlights was the free water taxi service to Murano, where we enjoyed a glass factory demonstration.

The rooms were on the smaller side and lacked sufficient space, especially in the bathrooms. Some of the rooms were located in a separate building, which was not clearly mentioned on the hotel's website.

The hotel is well located, close to Rialto Bridge and St Marks Square. Easy access to all areas of Venice, including the northern islands. Great food options nearby with restaurants, takeaways, and a small grocery store. The staff, especially the breakfast staff, were friendly and brilliant. Only downside was the room view.

Totally recommend this hotel.

Friendly staff, fresh breakfast options, beautiful decor, clean rooms, quiet location near attractions. Great orientation upon arrival, comfortable room with stylish decor, convenient pub and eatery. Good location and value for families. Classy and comfortable rooms. Delicious and stylish breakfast buffet, with the option for a packed breakfast. Helpful staff. Highly recommended.

Amazing location, just a short walk to Rialto bridge and St. Mark's Plaza. Private backdoor entry to our lovely hotel room. Breakfast was delicious and the staff was very helpful.

Exceptional service, nothing was too much trouble.

The hotel's location was perfect for exploring the city. It was just a short walk to the main attractions and we loved being away from the busy tourist areas. The staff were friendly and the breakfast was delicious, with a wide variety of options to choose from.

The breakfast ordering system was a bit confusing and could be improved. The neighborhood around the hotel was a bit too commercial for our taste, with lots of cheap products.

We got a sweet upgrade to a suite with a canal-facing balcony, adding to the value we received. The hotel is conveniently located near major attractions and the staff was friendly and helpful throughout our stay.

Menu for breakfast could use some improvements, like better-tasting fruit juice and more exciting food options.

The staff was helpful and friendly, providing us with great recommendations and assisting us with transportation. The rooms were comfortable and clean, with a surprisingly modern bathroom. The location was central, allowing us to easily explore the city. We especially enjoyed the charming little pub and bakery nearby. our stay was a great value and we will definitely be returning.

I do recommend this hotel.