Variety and tasty breakfast, great decor and ambience, friendly and constantly smiling staff, spacious room by Japanese standards, comfortable bed, four pillow options.

Great stay! The location was convenient, just a short walk to points of interest and the train station. The staff was friendly and helpful, assisting us with restaurant reservations. The rooms were clean and the beds were comfortable, with a variety of pillow options. The hotel's restaurants, especially the traditional Japanese and teppanyaki places, were delicious. Breakfast buffet was great too. we enjoyed our 4-night stay very much.

Excellent in-room facilities, good buffet breakfast and dinner, extraordinarily helpful front-desk staff, convenient location near the train station.

Almost perfect.

The hotel is located in a super convenient area, right next to JR Kanazawa station and a large bus terminal. It's great for travelers as it is close to public transport links and offers easy access to various attractions. The rooms are spacious and comfortable, with a nice bathroom that includes a shower and a bath. The staff is helpful and friendly, providing excellent service throughout our stay.

The hotel lacks recycling options for waste disposal.

Great location, friendly staff, efficient group check-in, lots to do in Kanazawa, comfortable bed.

Absolutely nothing to say about dislikes.

Conveniently located next to the train station, making travel connections easy. Friendly and professional staff. Upgraded room with clean and comfortable beds. Good selection of breakfast options. Close proximity to attractions such as Kenrokuen Gardens and Kanazawa Castle.

Superb location near the train station, restaurants, and shopping malls. the breakfast offers a wide range of food, and the staff is friendly and accommodating. A comfortable room, well organized and with some complementary facts offered to improve the stay. the bathroom facilities are good, with decent water pressure for a comfortable shower. And what a pleasant surprise to have a large bed, perfect for a good night's rest.

It's a bit pricey compared to other hotels with the same level of comfort. I couldn't experience more of its services due to a busy schedule, but some guests' reported incidents need to be taken into account like noisy environments or outdated amenities that need renovation.

The location of this hotel is perfect, as it is directly across from the train station. It's incredibly convenient, especially if you're using the train as your mode of transportation. The staff at this hotel are friendly and helpful. They were able to communicate with me in English, which made my stay much easier. The hotel facilities are top-notch, and the room I stayed in was spacious and well-lit. It offered a great view of the city and mountains. The cleanliness of the hotel was impeccable, and I could tell that they take great pride in maintaining a clean and comfortable environment.

Couldn't fault this hotel. Everything from the location to the staff to the amenities exceeded my expectations.

The hotel offered a buffet breakfast with a great variety of options. the staff were friendly and efficient, providing excellent service. Additionally, the hotel had a stylish lobby that created a welcoming atmosphere for guests.

The hotel did not have a fitness center. This was disappointing as I value the ability to stay active during my travels.

Convenient access to transportation and shopping. Helpful staff who speak some English. Comfortable room with great views, comfortable beds, and nice bathroom amenities. Good breakfast variety and taste. Quiet and peaceful ambiance.

Super location near train station, easy walk to key sights, friendly staff, early check-in, high floor with nice view, clean and comfortable room.

It was all superb.

Conveniently located, just a short walk from the station. Friendly staff allowed early check-in. Clean rooms with high floor options. Breakfast had lovely coffee and pastries. Great for visitors exploring Kanazawa.

The hotel's location was perfect, just a few steps away from the train station, making it easy for us to explore the rest of the city. the staff at the hotel were helpful and friendly, and they provided us with plenty of options for a better sleep, including extra pillows. We also enjoyed the hotel's restaurants, which offered delicious meals.

The room felt outdated, with an 80's-style bathroom and low lighting that made it difficult for us ladies to get ready. the bed was uncomfortably hard and the pillows were too soft.

Great location, right next to the train station, making it convenient for transportation and exploring the city. The staff was very friendly and helpful, providing excellent service and accommodating all of our inquiries. The room was well-equipped with all the necessary amenities, and it was serviced daily with attention to detail.

The room was slightly small for the price, and the bathroom felt a bit cramped. Additionally, the hotel could benefit from a renovation as some aspects showed signs of age, such as a worn massage chair in the room.

Convenient Location with Attentive Staff

We were immediately drawn to the Crowne Plaza Hotel because of its prime location right next to the stunning train station. The spacious lobby and restaurant area provided a welcoming atmosphere. The staff went above and beyond to ensure a seamless stay, even taking care of our luggage for us. Our room, although in need of some updating, offered a comfortable bed and a nice city view. The concierge staff were particularly friendly and helpful, providing us with great recommendations for local dining. the convenient location and kind staff make Crowne Plaza a worthwhile choice for your stay in Kanazawa.